# Dialpad vs Happy Scribe

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Happy Scribe records 4,088,330 monthly visits with +8% growth and Freemium, Free Trial, Paid pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Happy Scribe](https://openaitools.app/tool/happyscribe-com) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://happyscribe.com |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Transcription, AI Subtitle Generator, Audio To Text AI, AI Speech-to-Text |
| Pricing Model | Paid | Freemium, Free Trial, Paid |
| Monthly Visits | 2,763,687 | 4,088,330 |
| MoM Growth Rate | +10.7% | +8% |
| Primary Market | United States | United States |
| Direct Visits | 1,999,735 | 907,182 |
| Review Score | 4.4 | 4.1 |
| Saved Count | 0 | 11 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Happy Scribe

Happy Scribe began as a transcription and subtitling service and has grown into a broader meeting-notes platform. You can upload an audio or video file, record a call, or let the notetaker join from your calendar automatically; the platform then produces a diarized transcript that identifies who said what, plus summaries and action items you can search or export.

The multilingual pipeline is a core strength: transcription, subtitling and translation all happen in one workspace across more than 150 languages, with automatic language detection and an AI glossary so names, product terms and acronyms keep your spelling. The team publishes per-language accuracy figures claiming a lead of several points over comparable tools, and for cases where errors are unacceptable there is a human transcription option with 99%+ accuracy.

On privacy, Happy Scribe emphasizes that recordings stay in the EU, are never used to train AI unless you opt in, and are protected by SOC 2 Type II certification and GDPR compliance. AI Chat and MCP support let teams ask questions across every meeting recorded, with answers traced back to the original minute, and integrations cover Slack, Notion, Salesforce and thousands of apps via Zapier. Mobile apps record in-person meetings offline, and a desktop recorder for bot-free call capture is on the way.

**Pricing & Plans:** Happy Scribe is free to try with no credit card. Beyond the trial, pricing is pay-as-you-go per minute of audio and subscription plans for regular users; AI transcription is the cheapest option, while human-made transcription costs more because it guarantees high accuracy. Enterprise is priced per seat with fair usage.

- **AI notetaker for major platforms:** Connects to Google Calendar or Outlook and auto-joins Google Meet, Microsoft Teams and Zoom calls to capture live transcripts, summaries and action items.
- **150+ language transcription:** Transcribes, subtitles and translates in over 150 languages in the same workspace, with automatic language detection and speaker diarization.
- **AI glossary:** Add product names, people and acronyms once so every transcript and summary spells them the way you do.
- **AI Chat across meetings:** Ask one question across all recorded meetings and get answers cited back to the minute they came from.
- **Human-made transcription:** For zero-error needs, an optional human service delivers 99%+ accuracy alongside the automated pipeline.

**Strengths:** One workspace for transcription, subtitles, translation and meeting notes; Supports 150+ languages with automatic detection; Optional human service for 99%+ accuracy; SOC 2 Type II, GDPR compliant and EU data residency

**Limitations:** Human transcription and subscription tiers cost noticeably more than basic AI minutes; The bot-free desktop recorder was still listed as coming soon; Per-minute billing can add up for very high-volume teams

[Profile (Markdown)](https://openaitools.app/tool/happyscribe-com.md)

## Frequently Asked Questions

### How do Dialpad and Happy Scribe compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Happy Scribe has 4,088,330. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Happy Scribe has +8%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Happy Scribe: Freemium, Free Trial, Paid. Happy Scribe is free to try with no credit card. Beyond the trial, pricing is pay-as-you-go per minute of audio and subscription plans for regular users; AI transcription is the cheapest option, while human-made transcription costs more because it guarantees high accuracy. Enterprise is priced per seat with fair usage.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [TurboScribe](https://openaitools.app/tool/turboscribe-ai) | 27,661,771 | +2.1% | Freemium | Offers unlimited long-file transcription speeds and high accuracy, but lacks Happy Scribe's heavy focus on team subtitling workflows. | [.md](https://openaitools.app/tool/turboscribe-ai.md) |
| 2 | [Descript](https://openaitools.app/tool/descript) | 3,267,817 | +11.1% | Freemium, Paid | Combines powerful AI transcription with timeline-based audio and video editing, though less focused on raw bulk file transcription. | [.md](https://openaitools.app/tool/descript.md) |
| 3 | [Notta](https://openaitools.app/tool/notta) | 2,585,354 | +2% | Freemium, Paid, Contact for Pricing | Focuses heavily on live meeting recording and AI note-taking, but is less tailored for standalone video subtitle translation and editing. | [.md](https://openaitools.app/tool/notta.md) |
| 4 | [Rev](https://openaitools.app/tool/rev) | 1,524,237 | -12.9% | Contact for Pricing | Combines automated speech-to-text with optional human-verified transcription services, though typically at a higher cost point than Happy Scribe. | [.md](https://openaitools.app/tool/rev.md) |
| 5 | [Maestra AI](https://openaitools.app/tool/maestra-ai) | 1,340,377 | +0.7% | Free Trial, Subscription, Pay As You Go, Custom Enterprise | Excels in automated voiceover, video dubbing, and subtitle translation, but features a less polished dedicated text editor interface. | [.md](https://openaitools.app/tool/maestra-ai.md) |
| 6 | [Video Transcriber AI](https://openaitools.app/tool/video-transcriber-ai) | 1,320,064 | +11% | Freemium | Turn any video or audio into text in seconds | [.md](https://openaitools.app/tool/video-transcriber-ai.md) |
| 7 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 8 | [Sonix AI](https://openaitools.app/tool/sonix-ai) | 646,532 | +8% | Free Trial, Paid, Contact for Pricing | Provides robust automated transcription and multi-language translation, but features a slightly steeper enterprise pricing model than Happy Scribe. | [.md](https://openaitools.app/tool/sonix-ai.md) |
| 9 | [Transkriptor](https://openaitools.app/tool/transkriptor-com) | 628,671 | -3.6% | Free Trial, Paid | Delivers fast meeting and file transcription with strong summary tools, but offers fewer advanced collaborative subtitling and review features. | [.md](https://openaitools.app/tool/transkriptor-com.md) |
| 10 | [SubEasy](https://openaitools.app/tool/subeasy) | 476,185 | -35.4% | Freemium, Paid | Provides streamlined automated transcription for audio and video files, though with fewer advanced collaborative editing and translation customization options. | [.md](https://openaitools.app/tool/subeasy.md) |

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Source: https://openaitools.app/compare/dialpad-vs-happyscribe-com

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