# Dialpad vs Manus

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Manus records 19,195,779 monthly visits with -1.7% growth and Free Trial pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Manus](https://openaitools.app/tool/manus) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://manus.im |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Assistant, AI Agent, AI Copilot |
| Pricing Model | Paid | Free Trial |
| Monthly Visits | 2,763,687 | 19,195,779 |
| MoM Growth Rate | +10.7% | -1.7% |
| Primary Market | United States | Brazil |
| Direct Visits | 1,999,735 | 10,563,180 |
| Review Score | 4.4 | 4.6 |
| Saved Count | 0 | 10 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Manus

Manus positions itself as an "action engine" rather than a chatbot. You describe an outcome, and the agent breaks it into steps, decides which tools to use, browses the web when it needs current information, and assembles the final deliverable in a cloud sandbox. Typical outputs include presentation decks, working websites and small games, generated images and video, and long-form research reports assembled through its Wide Research workflow.

The product ships as a mobile app (iOS and Android), a desktop app, and a browser extension, plus a web console with an API for programmatic use. A Slack integration lets teams dispatch tasks from chat, and workspace features such as team plans and SSO make it viable inside organizations rather than only for individuals. Because the agent runs asynchronously, a common pattern is to queue a task, walk away, and review the result later.

Pricing combines a free trial-style entry point with paid subscription tiers and a business plan; exact credit allowances and seats change over time, so confirm current terms on the official pricing page. The obvious trade-off is control: autonomous agents can misread intent or burn credits on the wrong approach, so clear briefs and intermediate review matter.

**Pricing & Plans:** Free trial available, with paid subscription tiers and a business plan for teams and higher usage. Credit allowances and seat details change, so check the official pricing page.

- **Autonomous task execution:** Give the agent a goal and it plans the steps, chooses tools, and works through the task in a cloud environment without constant supervision.
- **Deliverable generation:** Produces finished artifacts such as slide decks, functional websites, small games, and formatted documents rather than raw text.
- **Wide Research:** Runs broad, multi-source investigations and compiles the findings into a structured report.
- **Media creation:** Generates images, video, and music as part of a larger task or as standalone outputs.
- **Integrations and API:** Connects to Slack for task dispatch, offers mobile and desktop apps, and exposes an API for embedding agent work in your own stack.

**Strengths:** Delivers finished artifacts instead of only conversational answers; Works across web, mobile, desktop, Slack, and API surfaces; Wide Research handles broad multi-source investigations well; Team plans and SSO make it usable in organizational settings

**Limitations:** Autonomous runs consume credits and can pursue the wrong approach if the brief is vague; Complex tasks benefit from human review at checkpoints; Output quality varies by task type, especially outside common formats

[Profile (Markdown)](https://openaitools.app/tool/manus.md)

## Frequently Asked Questions

### How do Dialpad and Manus compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Manus has 19,195,779. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Manus has -1.7%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Manus: Free Trial. Free trial available, with paid subscription tiers and a business plan for teams and higher usage. Credit allowances and seat details change, so check the official pricing page.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [ChatGPT](https://openaitools.app/tool/chatgpt-4) | 6,048,022,723 | +2.2% | Freemium | Provides powerful reasoning agents and deep research, but lacks Manus's specialized continuous cloud workspace execution. | [.md](https://openaitools.app/tool/chatgpt-4.md) |
| 2 | [Claude](https://openaitools.app/tool/claude-2) | 1,253,439,413 | +23.8% | Freemium | Features advanced computer use and interactive artifacts, but operates primarily as a chat assistant rather than a dedicated autonomous agent platform. | [.md](https://openaitools.app/tool/claude-2.md) |
| 3 | [Muse](https://openaitools.app/tool/muse-ai-1) | 45,751,822 | +228.3% | Contact for Pricing | Executes tasks using cloud virtual Linux machines, but focuses more on personal desktop automation than complex multi-app research. | [.md](https://openaitools.app/tool/muse-ai-1.md) |
| 4 | [Hermes-Agent](https://openaitools.app/tool/hermes-agent-1) | 3,638,741 | -5.4% | Freemium | Provides open-source personal task automation, but lacks the polished cloud sandbox environment of Manus. | [.md](https://openaitools.app/tool/hermes-agent-1.md) |
| 5 | [Runable](https://openaitools.app/tool/runable) | 1,048,370 | -1.9% | Freemium | Automates multi-step workflows and asset creation, but with fewer built-in general browser navigation tools. | [.md](https://openaitools.app/tool/runable.md) |
| 6 | [Skywork.ai](https://openaitools.app/tool/skywork-ai) | 1,021,069 | -11.8% | Freemium | Converts prompts into structured office deliverables, but acts primarily as a document generation workspace. | [.md](https://openaitools.app/tool/skywork-ai.md) |
| 7 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 8 | [LibreChat](https://openaitools.app/tool/librechat) | 346,879 | -3.5% | Free | Unites multiple models and custom agents in a self-hosted workspace, but lacks pre-built autonomous execution sandboxes. | [.md](https://openaitools.app/tool/librechat.md) |
| 9 | [Lindy](https://openaitools.app/tool/lindy) | 323,329 | -0.2% | Freemium, Contact for Pricing | Deploys autonomous business agents for operational work, but targets enterprise workflows rather than general open-ended research. | [.md](https://openaitools.app/tool/lindy.md) |
| 10 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |

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Source: https://openaitools.app/compare/dialpad-vs-manus

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