# Dialpad vs Miro

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Miro records 30,749,206 monthly visits with +1.7% growth and Freemium, Contact for Pricing pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Miro](https://openaitools.app/tool/miro) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://miro.com |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Project Management, AI Workflow, Whiteboard AI, AI Diagram Generator |
| Pricing Model | Paid | Freemium, Contact for Pricing |
| Monthly Visits | 2,763,687 | 30,749,206 |
| MoM Growth Rate | +10.7% | +1.7% |
| Primary Market | United States | United States |
| Direct Visits | 1,999,735 | 20,179,618 |
| Review Score | 4.4 | 4.5 |
| Saved Count | 0 | 40 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Miro

Miro is a visual collaboration platform built around an infinite, multiplayer canvas. Teams use it to run brainstorming sessions, design sprints, workshops, and retrospectives, sketching ideas as sticky notes, shapes, and freeform drawings that everyone can see and edit at the same time. What began as a digital whiteboard has expanded into an "innovation workspace" where the messy early thinking and the structured plan that follows live in one place.

Structured formats are a large part of that expansion. Miro boards can hold Docs, Tables, Slides, Kanban boards, and Timelines, so a research synthesis can flow straight into a roadmap without switching tools. Thousands of templates and prebuilt playbooks cover common ceremonies, from customer journey mapping to technical architecture diagrams. Deep integrations with Jira, Asana, Linear, ClickUp, Slack, and Microsoft let the canvas stay connected to where work actually gets executed.

AI now runs through the product. Miro can generate diagrams, tables, and summaries from board content, clean up images, and connect external assistants such as Claude, Cursor, or Copilot through an MCP server. Paid plans meter these features with AI credits, and enterprise tiers add SSO, governance controls, and advanced security. Pricing starts with a free tier for small teams and scales through per-member plans to custom enterprise agreements.

**Pricing & Plans:** Freemium with three paid paths. Free covers small teams with 3 editable boards, templates, and core formats. Starter runs about $8 per member/month billed yearly with unlimited private boards and 25 AI credits per member. Business is about $20 per member/month billed yearly with workspaces, prototyping, and AI workflows. Enterprise is quoted on request with SSO, governance, and dedicated support.

- **Infinite collaborative canvas:** An infinite multiplayer board where cursors, comments, and live editing let remote and hybrid teams work in the same space simultaneously.
- **Structured formats on the canvas:** Docs, Tables, Slides, Kanban, and Timelines live alongside freeform drawing so a workshop can turn directly into a structured plan.
- **AI diagramming and synthesis:** Generate diagrams, tables, and summaries, remove image backgrounds, and connect external AI assistants through the MCP server.
- **Templates and playbooks:** 6,000-7,000+ templates for brainstorming, workshops, roadmapping, and process mapping give teams a running start.
- **Integrations and two-way sync:** Connect 250+ tools such as Jira, Asana, Linear, Slack, and Microsoft, with two-way sync available for planning workflows.

**Strengths:** Best-in-class infinite canvas that scales from a quick brainstorm to large workshops; Structured Docs, Tables, Slides, and Kanban reduce tool switching; Huge integration and template ecosystem including two-way Jira and Linear sync; Strong enterprise security, SSO, and admin controls for large organizations

[Profile (Markdown)](https://openaitools.app/tool/miro.md)

## Frequently Asked Questions

### How do Dialpad and Miro compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Miro has 30,749,206. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Miro has +1.7%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Miro: Freemium, Contact for Pricing. Freemium with three paid paths. Free covers small teams with 3 editable boards, templates, and core formats. Starter runs about $8 per member/month billed yearly with unlimited private boards and 25 AI credits per member. Business is about $20 per member/month billed yearly with workspaces, prototyping, and AI workflows. Enterprise is quoted on request with SSO, governance, and dedicated support.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Whimsical](https://openaitools.app/tool/whimsical) | 966,895 | -18.7% | Freemium | Stronger focus on structured mind mapping and flowcharting, but lacks Miro's massive template library and enterprise workshop features. | [.md](https://openaitools.app/tool/whimsical.md) |
| 2 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 3 | [Eraser](https://openaitools.app/tool/eraser) | 534,396 | -23.6% | Freemium, Paid, Contact for Pricing | Excels at generating technical architecture diagrams directly from code, but less suited for freeform creative brainstorming. | [.md](https://openaitools.app/tool/eraser.md) |
| 4 | [Boardmix](https://openaitools.app/tool/boardmix-online-whiteboard) | 447,560 | -6.2% | Freemium | Similar collaborative online whiteboard experience with strong AI diagramming, but offers fewer complex enterprise integration options. | [.md](https://openaitools.app/tool/boardmix-online-whiteboard.md) |
| 5 | [Flowith](https://openaitools.app/tool/flowith) | 324,679 | -27.3% | Contact for Pricing | Features a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation. | [.md](https://openaitools.app/tool/flowith.md) |
| 6 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 7 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 8 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 9 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |
| 10 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/tool/orum-com.md) |

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Source: https://openaitools.app/compare/dialpad-vs-miro

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