# Dialpad vs Mitra - AI Phone Assistant

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Mitra - AI Phone Assistant records 0 monthly visits with — growth and Freemium pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Mitra - AI Phone Assistant](https://openaitools.app/tool/mitra) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://apps.apple.com/us/app/mitra-talks-to-people-for-you/id6505044002 |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Assistant, AI Voice Assistants, AI Text-to-Speech |
| Pricing Model | Paid | Freemium |
| Monthly Visits | 2,763,687 | 0 |
| MoM Growth Rate | +10.7% | — |
| Primary Market | United States | Global |
| Direct Visits | 1,999,735 | 0 |
| Review Score | 4.4 | 4.3 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | App |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Mitra - AI Phone Assistant

Mitra positions itself as a personal AI assistant that represents you on phone calls. Instead of dialing yourself, you tell Mitra what you need — coordinate plans, book an appointment, check whether a business is open, or take a message — and it carries out the conversation. Crucially, it works on the number people already know, so callers do not have to learn anything new.

Control and visibility are core to how the app is designed. You can listen to a call live, read a transcript, or jump in yourself, and you choose when Mitra should ring you. After each call you get recordings, transcripts, and summaries so nothing important is lost. The app also connects to your other tools so it can look up information, send emails, update your calendar, and work with files, and it lets you set boundaries on what it may share or do without approval.

Mitra is aimed at people who are short on time or fatigued by routine calls — busy professionals, small business owners juggling vendors and customers, and anyone who wants calls screened and handled politely. The App Store listing shows a strong 4.6 rating from 387 ratings, though recent reviews include complaints about reliability and accuracy, which is worth weighing when you evaluate it.

**Pricing & Plans:** Free to download with in-app purchases (freemium). The App Store lists a free tier plus paid subscription options; exact plan prices are shown in-app and can change by region.

- **Makes and answers calls:** Mitra dials out and picks up calls for you, coordinating plans, arranging appointments, and resolving routine questions.
- **Uses your own number:** Calls run on the phone number people already recognize, so contacts do not need to be told a new number.
- **Stay in the loop:** Listen live, read transcripts, join a call at any point, and choose when Mitra should ring you.
- **Conversation history:** Review recordings, transcripts, and summaries after each call so details and follow-ups are easy to track.
- **Connects to your apps:** Look up information, send emails, update your calendar, and work with files, with permission controls over what Mitra can share or do.

**Strengths:** Works on your existing phone number, so callers need no new contact; Live listening, transcripts, and summaries keep you informed and in control; Supports multiple assistants and customisable boundaries and permissions; Strong App Store rating (4.6 from 387 ratings) with a free trial available

**Limitations:** Recent user reviews report reliability and accuracy problems on complex or automated calls; Subscription cost is on top of other paid AI tools, and free-tier limits are unclear in the listing; Requires iOS and an internet connection; the store notes it is not verified for macOS

[Profile (Markdown)](https://openaitools.app/tool/mitra.md)

## Frequently Asked Questions

### How do Dialpad and Mitra - AI Phone Assistant compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Mitra - AI Phone Assistant has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Mitra - AI Phone Assistant has —.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Mitra - AI Phone Assistant: Freemium. Free to download with in-app purchases (freemium). The App Store lists a free tier plus paid subscription options; exact plan prices are shown in-app and can change by region.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 2 | [PolyAI](https://openaitools.app/tool/poly-ai-ai) | 319,894 | +24.3% | Contact for Pricing | Enterprise voice AI that resolves customer conversations | [.md](https://openaitools.app/tool/poly-ai-ai.md) |
| 3 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 4 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 5 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 6 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |
| 7 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/tool/orum-com.md) |
| 8 | [Sendbird](https://openaitools.app/tool/sendbird) | 203,550 | +7.6% | Contact for Pricing | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/tool/sendbird.md) |
| 9 | [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | Freemium, Free Trial, Paid | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/tool/avoma-ai-meeting-assistant.md) |
| 10 | [Pine AI](https://openaitools.app/tool/pine) | 174,118 | -9.8% | Contact for Pricing | An AI assistant that calls, negotiates and gets life admin done for you | [.md](https://openaitools.app/tool/pine.md) |

---
Source: https://openaitools.app/compare/dialpad-vs-mitra

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)