# Dialpad vs Notta

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Notta records 2,585,354 monthly visits with +2% growth and Freemium, Paid, Contact for Pricing pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Notta](https://openaitools.app/tool/notta) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://www.notta.ai/en |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Transcriber, AI Speech-to-Text, Audio To Text AI, AI Summarizer |
| Pricing Model | Paid | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2,763,687 | 2,585,354 |
| MoM Growth Rate | +10.7% | +2% |
| Primary Market | United States | Japan |
| Direct Visits | 1,999,735 | 1,489,035 |
| Review Score | 4.4 | 4.4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Notta

Notta is built around one goal: making sure nothing important said in a meeting gets lost. It can join online calls as a bot, record locally on your device without a bot, capture screen and camera, or simply accept uploaded audio, video and YouTube links. Speech is converted to text in real time or after the fact, with bilingual transcription and on-device options for privacy-sensitive situations.

On top of transcripts, Notta layers AI features that do the downstream work: summaries with action items, cross-meeting Q&A through Notta Brain, bilingual real-time translation, shareable infographics, generated presentations, document creation for PDF, Word and Excel, and follow-up email drafts. It also exposes an MCP server and CLI so AI agents can pull meeting context directly.

Integration and compliance are treated seriously — native connections with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Notion, Salesforce and Google Drive, plus SOC 2 Type II, ISO 27001, GDPR and HIPAA alignment. A generous free tier and modest paid plans make it accessible for individual professionals before scaling to teams.

**Pricing & Plans:** Free plan with 120 transcription minutes per month and full transcription features. Paid Pro plans start around $8.17 per month when billed annually, with higher tiers and enterprise options; a contact-based plan is available for organizations.

- **Flexible recording and import:** Record online meetings with a bot, record bot-free on desktop or mobile, capture screen and camera, or upload audio, video and YouTube links.
- **58-language transcription:** Transcribe and translate in 58 languages, with real-time, bilingual and on-device transcription modes.
- **AI notes and summaries:** Generate summaries, action items and key decisions automatically, then ask questions across all your meetings.
- **Visual and document output:** Turn discussions into infographics, presentations, PDF, Word and Excel documents, and ready-to-send follow-up emails.
- **Integrations and compliance:** Connect Zoom, Meet, Teams, Webex, Slack, Notion and Salesforce, with SOC 2 Type II, ISO 27001, GDPR and HIPAA alignment.

**Strengths:** Reliable transcription with very broad language coverage; Strong privacy and compliance posture including on-device mode; Deliverables go beyond text into slides, infographics and documents; Wide list of native integrations with common business tools

**Limitations:** Free minutes are limited and can run out quickly with heavy meeting loads; AI summary quality depends on audio clarity and speaker separation; Advanced visual and document features are tied to paid tiers

[Profile (Markdown)](https://openaitools.app/tool/notta.md)

## Frequently Asked Questions

### How do Dialpad and Notta compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Notta has 2,585,354. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Notta has +2%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Notta: Freemium, Paid, Contact for Pricing. Free plan with 120 transcription minutes per month and full transcription features. Paid Pro plans start around $8.17 per month when billed annually, with higher tiers and enterprise options; a contact-based plan is available for organizations.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [TurboScribe](https://openaitools.app/tool/turboscribe-ai) | 27,661,771 | +2.1% | Freemium | Unlimited AI transcription of audio and video in 98+ languages | [.md](https://openaitools.app/tool/turboscribe-ai.md) |
| 2 | [Otter AI](https://openaitools.app/tool/otter-ai) | 7,360,981 | +9.6% | Freemium | A pioneer in automated meeting notes with strong live transcription, but less robust multilingual slide export options. | [.md](https://openaitools.app/tool/otter-ai.md) |
| 3 | [Fathom](https://openaitools.app/tool/fathom-2-0) | 5,620,385 | +0.2% | Freemium, Free Trial | Provides free unlimited video call recording and summarization, but lacks Notta's dedicated audio file translation features. | [.md](https://openaitools.app/tool/fathom-2-0.md) |
| 4 | [Fireflies.ai](https://openaitools.app/tool/fireflies-ai) | 4,411,502 | +3% | Freemium | Offers powerful enterprise meeting search and analytics, but has a more complex pricing and setup structure. | [.md](https://openaitools.app/tool/fireflies-ai.md) |
| 5 | [Happy Scribe](https://openaitools.app/tool/happyscribe-com) | 4,088,330 | +8% | Freemium, Free Trial, Paid | AI transcription and meeting notes in 150+ languages | [.md](https://openaitools.app/tool/happyscribe-com.md) |
| 6 | [UniScribe](https://openaitools.app/tool/uniscribe) | 1,486,239 | +0.7% | Freemium | Turn audio and video into accurate, searchable text in minutes | [.md](https://openaitools.app/tool/uniscribe.md) |
| 7 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 8 | [Transkriptor](https://openaitools.app/tool/transkriptor-com) | 628,671 | -3.6% | Free Trial, Paid | Focuses heavily on accurate audio-to-text conversion and translation across files, with straightforward note summaries. | [.md](https://openaitools.app/tool/transkriptor-com.md) |
| 9 | [Bluedot](https://openaitools.app/tool/bluedot) | 546,739 | -5.4% | Freemium | Offers bot-free meeting recording via browser extensions, avoiding awkward calendar bots in customer calls. | [.md](https://openaitools.app/tool/bluedot.md) |
| 10 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |

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Source: https://openaitools.app/compare/dialpad-vs-notta

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