How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; NovaTalks has +161.8%.

How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. NovaTalks: Free Trial, Paid. Per-agent monthly subscription with three channel configurations (digital only, voice only, or voice plus digital) and four tiers. Examples for digital only: Starter €12/agent/month billed annually (€15 monthly), Business €21 (€28 monthly), Professional €32 (€40 monthly), Enterprise quoted individually. Voice plus digital starts at €21 per agent per month annually. All plans include unlimited core functionality, multilingual support, mobile apps, the website widget, reporting, and 8x5 support; the AI assistant allows 20 requests per agent with an unlimited add-on for €6 per agent, and AI quality rating begins at the Professional tier. A free start and a 14-day trial are offered.

What are alternatives to Dialpad and NovaTalks?

Other tools in related categories include tawk.to, Chaport, JustCall, Kapture CRM, Callbell.

Dialpad vs NovaTalks — Traffic (2.76M vs 5.14K), Pricing & Verdict

Open AI Tools

Dialpad vs NovaTalks — Traffic (2.76M vs 5.14K), Pricing & Verdict | Open AI Tools

Side-by-Side Traffic & Specification Matrix

Dimension / Metric	Dialpad	NovaTalks
Official Domain	dialpad.com	novatalks.ai
Pricing Model	Paid	Free Trial, Paid
Monthly Visits	2.76M (2,763,687)	5.14K (5,142)
MoM Traffic Delta	+266.41K (+10.7%)	+3.18K (+161.8%)
Primary Market & Share	🇺🇸 United States (56.6%)	🇺🇸 United States (69.3%)
Direct Visits / mo	2M	2.18K
User Rating	4.4	4.2
Supported Platforms	Website	Website

Dialpad

The AI platform for customer experience and business communications

Agentic AI with Dialpad Resolve

Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.

Unified voice, video, and messaging

One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.

AI contact center and analytics

Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.

Sales coaching and outbound tools

Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

Strengths & Pros

+Combines agentic AI, contact center, sales, and team communications on one platform
+Real-time transcription, coaching, and analytics improve both humans and AI over time
+Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot
+Scales from small teams to large enterprises with governance controls
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