All-in-one customer platform for email, SMS, CRM, and automation
Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Nutshell Sales records 310,533 monthly visits with +27.1% growth and Free Trial, Paid pricing.

AI-powered sales CRM for small and mid-sized teams
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | dialpad.com | nutshell.com |
| Pricing Model | Paid | Free Trial, Paid |
| Monthly Visits | 2.76M (2,763,687) | 310.53K (310,533) |
| MoM Traffic Delta | +266.41K (+10.7%) | +66.3K (+27.1%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (86.8%) |
| Direct Visits / mo | 2M | 223.31K |
| User Rating | 4.4 | 4.2 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

AI-powered sales CRM for small and mid-sized teams
Every call, email, text and note lands in one chronological feed per contact, lead and company, with two-way Google and Microsoft email and calendar sync.
Build your exact sales process with a drag-and-drop pipeline builder, then track deals in kanban, list, map or chart views with automated lead assignment.
Call and meeting transcripts become saved timeline summaries, leads are researched and scored predictively, and personalized first-touch email drafts are generated instantly.
Sequences send drip emails that stop on reply, tasks and activities auto-assign as deals progress, and campaigns can reach 10 or 10,000 contacts.
All-in-one customer platform for email, SMS, CRM, and automation

SpecialistSales engagement platform with AI agents for lead finding, outreach and deliverability
The AI-native CRM for agentic revenue teams

Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad.

SpecialistAI sales platform for unlimited B2B leads and outreach
SpecialistAI sales platform for unlimited B2B leads and outreach

Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.

Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.

Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.

SpecialistThe AI CRM for your entire sales motion

SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.

SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.