# Dialpad vs Oliv

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Oliv records 15,985 monthly visits with -32.6% growth and Freemium, Free Trial pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Oliv](https://openaitools.app/tool/oliv) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://www.oliv.ai |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Agent, AI Sales, AI Sales Assistant |
| Pricing Model | Paid | Freemium, Free Trial |
| Monthly Visits | 2,763,687 | 15,985 |
| MoM Growth Rate | +10.7% | -32.6% |
| Primary Market | United States | India |
| Direct Visits | 1,999,735 | 11,737 |
| Review Score | 4.4 | 4.3 |
| Saved Count | 0 | 4 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Oliv

Oliv is an agentic platform for revenue organizations. Its premise is that most teams are stuck at what it calls Level 2 AI adoption — a few people using a general-purpose assistant for copy-paste work — because three gaps block agents from running in production: context scattered across tools, context overload, and constant prompting. Oliv addresses each: it captures calls, emails, messages and meetings from sources like Gong, Pendo, Zendesk, Salesforce, Gainsight, Outreach, ZoomInfo, 6sense and LinkedIn, and stitches them together in a Context Graph that ties every interaction to the right person, account and deal.

On top of that context layer, Oliv runs named autonomous agents across the funnel. In marketing, Signal Scout spots buying intent and starts the right play, Quick Qualifier routes high-intent leads and Attributer traces opportunities back to their originating touches. In sales development, Researcher builds an account point of view before the first call, Prospector runs tailored outbound campaigns, and Rapid Responder calls new inbound leads within minutes to book meetings. Closer to the deal, Deal Driver flags likely slips, Forecaster rebuilds the commit number from call evidence, and CRM Manager fixes stale records, duplicates and close dates automatically.

Oliv also pitches itself as a cheaper replacement for the legacy revenue stack, claiming AI-native versions of common apps at around 70% less than what teams pay today, with a free migration offer for teams leaving long conversation-intelligence contracts. There is a sandbox for hands-on evaluation and a short founder-led chat as the entry point, rather than a public pricing table.

**Pricing & Plans:** Freemium-style entry via a sandbox trial, then sales-led pricing. Oliv advertises AI-native replacements at roughly 70% less than legacy tooling, and offers a free Oliv CI plus free data migration for teams moving off competing contracts. Exact plan pricing is discussed in a short founder chat.

- **Context Capture:** Calls, emails, messages and meetings — online or in person — are captured and enriched with third-party data so agents work from the whole picture.
- **Context Graph:** A graph that ties every call, email and activity to the people, account and deal it belongs to, so agents know who said what and why it matters.
- **Autonomous Revenue Agents:** Agents that run in the background: Prospector builds outbound campaigns, Deal Driver flags slipping deals, Forecaster rebuilds the commit number and CRM Manager cleans stale records.
- **Full-Funnel Agent Catalog:** Prepackaged agents across the funnel, from Signal Scout and Quick Qualifier in marketing to Rapid Responder and Researcher in sales development.
- **Agentic OS for Revenue Teams:** AI-native replacements for the apps your revenue team already pays for, positioned at roughly 70% less than the legacy stack.

**Strengths:** Agents are grounded in a shared context graph rather than generic prompting; Covers the whole revenue lifecycle, from marketing intent to customer success; Practical automation of CRM hygiene tasks teams usually skip; Positioned at a substantial cost saving versus the legacy stack

**Limitations:** Value depends on connecting a sizable CRM and call-recording stack first; Breadth of agents can be a lot to evaluate and roll out at once; Deep workflow automation may need GTM engineering time to tune

[Profile (Markdown)](https://openaitools.app/tool/oliv.md)

## Frequently Asked Questions

### How do Dialpad and Oliv compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Oliv has 15,985. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Oliv has -32.6%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Oliv: Freemium, Free Trial. Freemium-style entry via a sandbox trial, then sales-led pricing. Oliv advertises AI-native replacements at roughly 70% less than legacy tooling, and offers a free Oliv CI plus free data migration for teams moving off competing contracts. Exact plan pricing is discussed in a short founder chat.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Revenue intelligence that turns every customer conversation into action | [.md](https://openaitools.app/tool/gong-io.md) |
| 2 | [Instantly](https://openaitools.app/tool/instantly) | 2,336,279 | +6% | Paid, Contact for Pricing | Sales engagement platform with AI agents for lead finding, outreach and deliverability | [.md](https://openaitools.app/tool/instantly.md) |
| 3 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | The AI-native CRM for agentic revenue teams | [.md](https://openaitools.app/tool/attio.md) |
| 4 | [Clay](https://openaitools.app/tool/clay-2-0) | 1,267,465 | -2.7% | Freemium, Free Trial, Contact for Pricing | Build GTM systems that turn data into revenue | [.md](https://openaitools.app/tool/clay-2-0.md) |
| 5 | [Outreach](https://openaitools.app/tool/outreach) | 958,599 | +0.4% | Contact for Pricing | AI agents that work the revenue lifecycle alongside your sellers | [.md](https://openaitools.app/tool/outreach.md) |
| 6 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 7 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 8 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 9 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 10 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |

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Source: https://openaitools.app/compare/dialpad-vs-oliv

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