# Dialpad vs Powered_By

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Powered_By records 2,968 monthly visits with +44% growth and Paid pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Powered_By](https://openaitools.app/tool/powered-by) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://poweredby.agency |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Agent, AI Call Center, AI Chatbot, AI Sales |
| Pricing Model | Paid | Paid |
| Monthly Visits | 2,763,687 | 2,968 |
| MoM Growth Rate | +10.7% | +44% |
| Primary Market | United States | Kazakhstan |
| Direct Visits | 1,999,735 | 1,228 |
| Review Score | 4.4 | 4 |
| Saved Count | 0 | 6 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Powered_By

Powered_By is an AI agency focused on small and medium businesses. Rather than selling a self-serve tool, it designs and deploys custom AI agents that handle customer interactions for you: voice agents that answer and make calls, email agents that manage outreach and replies, and SMS-text agents that follow up and schedule. Each agent is trained on your business so it can speak in your tone and answer questions about your actual services.

The company works through a structured, project-based process. Discovery and strategy start with goal setting — for example reducing support wait times or improving sales conversion — and a technical assessment of your systems, data and brand guidelines. Then comes custom AI design and integration, where conversation flows are built and the agent is connected to your website, CRM or other channels. Training and knowledge transfer follows so your team can manage the agent confidently, and continuous optimization keeps performance improving through monitoring and analytics.

The offer is tailored to specific verticals where phone and messaging volume is high: auto dealerships handling vehicle enquiries and test-drive bookings, hotels and hospitality managing reservations, insurance firms automating claims and policy questions, real estate agencies scheduling viewings, SaaS companies providing instant support, and retail stores that cannot miss peak-hour calls. The site also hosts a live demo agent, Michael, so visitors can experience the voice AI directly before engaging.

**Pricing & Plans:** Paid, contact for pricing. Engagements are project-based and quoted according to scope, systems and vertical, with discovery, build, training and ongoing optimization included in the process. The site invites visitors to talk to the team and to a live demo agent for specifics.

- **AI voice agents:** Deploy agents that answer inbound calls, handle enquiries and book appointments 24/7 using natural voice conversations trained on your business.
- **Email and SMS agents:** Email and SMS-text agents handle outreach, follow-ups, reminders and customer replies automatically across the channels customers prefer.
- **Custom training and integration:** Every agent is custom-trained on your services, tone and data, then connected to your website, CRM or other systems with end-to-end technical support.
- **Discovery and strategy:** Goal setting, technical assessment and system audits at the start define the right agent scope and surface potential savings before build begins.
- **Continuous optimization:** Performance monitoring, analytics and iterative updates keep the agent improving as your business and customer expectations change.

**Strengths:** Agents are custom-built and trained on your business rather than generic templates; Covers voice, email and SMS so you reach customers on the channels they use; Structured process from discovery through integration to ongoing optimization; Vertical examples make it easy to see fit for dealerships, hotels, insurance, real estate, SaaS and retail

**Limitations:** Pricing is project-based and quoted, so costs are not published upfront; Custom builds mean onboarding takes longer than self-serve chatbot tools; Best suited to SMBs with clear processes to automate rather than tiny one-off needs; Full value depends on connecting CRMs and systems during integration

[Profile (Markdown)](https://openaitools.app/tool/powered-by.md)

## Frequently Asked Questions

### How do Dialpad and Powered_By compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Powered_By has 2,968. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Powered_By has +44%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Powered_By: Paid. Paid, contact for pricing. Engagements are project-based and quoted according to scope, systems and vertical, with discovery, build, training and ongoing optimization included in the process. The site invites visitors to talk to the team and to a live demo agent for specifics.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Capafy AI](https://openaitools.app/tool/capafy-ai) | 796,776 | +92.1% | Free Trial, Paid | Agent Skills marketplace where experts sell their know-how | [.md](https://openaitools.app/tool/capafy-ai.md) |
| 2 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 3 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 4 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 5 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 6 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | AI-powered omnichannel customer experience and contact center platform | [.md](https://openaitools.app/tool/247-inc-com.md) |
| 7 | [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | +7.4% | Paid, Contact for Pricing | Enterprise voice AI agents that handle your most regulated phone calls | [.md](https://openaitools.app/tool/bland-ai.md) |
| 8 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/tool/orum-com.md) |
| 9 | [Sendbird](https://openaitools.app/tool/sendbird) | 203,550 | +7.6% | Contact for Pricing | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/tool/sendbird.md) |
| 10 | [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | Freemium, Free Trial, Paid | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/tool/avoma-ai-meeting-assistant.md) |

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Source: https://openaitools.app/compare/dialpad-vs-powered-by

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