# Dialpad vs Quantz®

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Quantz® records 0 monthly visits with 0% growth and contact pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Quantz®](https://openaitools.app/tool/quantz) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://quantz.thinkxinc.com |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Call Center, AI Voice Assistants, AI Customer Service, No-Code&Low-Code |
| Pricing Model | Paid | contact |
| Monthly Visits | 2,763,687 | 0 |
| MoM Growth Rate | +10.7% | 0% |
| Primary Market | United States | Global |
| Direct Visits | 1,999,735 | 0 |
| Review Score | 4.4 | 4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Quantz®

Quantz® is a voice AI product line from ThinkX, a Tokyo-based company whose stated mission is the fusion of science and art. ThinkX builds privately operated intelligent systems and applied services, and Quantz is the part of that portfolio aimed at conversational voice. The company describes it as a custom, proactive voice conversational agent for business: an agent system that pursues goals on its own rather than simply chatting back.

The technical story ThinkX tells is about ownership of the stack. Quantz is described as a completely private, flexibly programmable and ultra-fast realtime conversational agent foundation system, powered by a proprietary codebase of roughly 670,000 lines that includes several patented technologies. A key selling point is the contrast with common cloud voice assistants that separate the language and voice models and use filler acknowledgements such as 'thank you' or 'okay' while preparing an answer. Quantz instead aims to deliver the substantial content of the reply immediately, so the conversation feels genuinely live.

Because Quantz runs entirely on ThinkX's own servers rather than on third-party APIs plus cloud infrastructure, the company claims it is around 25 times more cost-effective than API-based alternatives. It is sold as a tailor-made agent for each organisation, with configuration and dialogue design adjusted to the business, and ThinkX lists it alongside other products such as its Voice AI OS, the CITYWALK geospatial voice guide and the ILRSA social discovery network. Note that the dedicated product subdomain returned server errors during our checks, so availability should be confirmed directly with the vendor.

**Pricing & Plans:** ThinkX does not publish public pricing for Quantz, which is offered as a custom voice agent. Because it runs on the company's own servers, ThinkX markets a large cost advantage over API-plus-cloud voice systems. Contact ThinkX through its product inquiry form for a quote.

- **Private, programmable voice engine:** ThinkX describes Quantz as a completely private, flexibly programmable and ultra-fast conversational agent foundation system built on a proprietary codebase of about 670,000 lines.
- **Fast real responses:** The realtime engine is designed to deliver the substantial content of an answer immediately, rather than stalling the caller with filler acknowledgements while it prepares the reply.
- **Goal-driven conversations:** Rather than only chatting, the agent pursues defined objectives autonomously, making it suited to service, sales and lead-generation calls.
- **Self-hosted economics:** Because it runs fully on ThinkX's own servers, the company claims a large cost advantage over systems that combine third-party APIs with cloud infrastructure.
- **Tailored to your business:** Quantz is presented as a custom agent for each business, with configuration matched to the organisation's processes.

**Strengths:** Ultra-low latency design aims for a genuinely real-time conversation; Fully private deployment on the vendor's own servers, not a public API stack; Proactive, goal-driven behaviour suits service, sales and lead capture; Marketed as substantially more cost-effective than API-based voice systems

**Limitations:** The dedicated quantz.thinkxinc.com subdomain returned server errors during checks, so the demo environment may be intermittently unavailable; Deep technical offering requires some understanding of voice AI deployment to evaluate; No public self-service pricing, so everything starts with a sales conversation

[Profile (Markdown)](https://openaitools.app/tool/quantz.md)

## Frequently Asked Questions

### How do Dialpad and Quantz® compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Quantz® has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Quantz® has 0%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Quantz®: contact. ThinkX does not publish public pricing for Quantz, which is offered as a custom voice agent. Because it runs on the company's own servers, ThinkX markets a large cost advantage over API-plus-cloud voice systems. Contact ThinkX through its product inquiry form for a quote.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 2 | [PolyAI](https://openaitools.app/tool/poly-ai-ai) | 319,894 | +24.3% | Contact for Pricing | Enterprise voice AI that resolves customer conversations | [.md](https://openaitools.app/tool/poly-ai-ai.md) |
| 3 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 4 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 5 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 6 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |
| 7 | [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | +7.4% | Paid, Contact for Pricing | Enterprise voice AI agents that handle your most regulated phone calls | [.md](https://openaitools.app/tool/bland-ai.md) |
| 8 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/tool/orum-com.md) |
| 9 | [Sendbird](https://openaitools.app/tool/sendbird) | 203,550 | +7.6% | Contact for Pricing | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/tool/sendbird.md) |
| 10 | [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | Freemium, Free Trial, Paid | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/tool/avoma-ai-meeting-assistant.md) |

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Source: https://openaitools.app/compare/dialpad-vs-quantz

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