
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Ringly.io records 84,636 monthly visits with -1.7% growth and Paid pricing.

AI phone support for Shopify brands, answered 24/7
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | dialpad.com | ringly.io |
| Pricing Model | Paid | Paid |
| Monthly Visits | 2.76M (2,763,687) | 84.64K (84,636) |
| MoM Traffic Delta | +266.41K (+10.7%) | -1.44K (-1.7%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (66.3%) |
| Direct Visits / mo | 2M | 19.76K |
| User Rating | 4.4 | 4.3 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

AI phone support for Shopify brands, answered 24/7
Seth answers every call immediately, day or night, so customers never sit on hold and after-hours or peak-time calls are not missed.
Seth recognizes the caller's number, pulls up their orders and past conversations, checks live shipping status, starts returns and exchanges in Shopify, and can take new orders by sending a checkout link.
Seth answers only from your catalog, website and policies, and escalates to your team with a live transfer, ticket or email when a call needs a human.
Coach, Seth's AI manager, lets you fix a call, teach a new skill or connect an integration by simply explaining what you want, with no developer needed.

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Conversational AI and helpdesk built for ecommerce brands

SpecialistAI communication platform for sales and support teams

Free / Open-sourceEnterprise voice AI that resolves customer conversations
Free / Open-sourceEnterprise voice AI that resolves customer conversations

Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.

Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.

Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.

Enterprise voice AI agents that handle your most regulated phone calls
Enterprise voice AI agents that handle your most regulated phone calls

SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.

SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.

SpecialistComprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
SpecialistComprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.