Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Rox records 60,539 monthly visits with -25.6% growth and Freemium, Paid, Contact for Pricing pricing.
The AI platform for customer experience and business communications
AI revenue agents that run the sales cycle on autopilot
| Dimension / Metric | | |
|---|---|---|
| Official Domain | dialpad.com | rox.com |
| Pricing Model | Paid | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2.76M (2,763,687) | 60.54K (60,539) |
| MoM Traffic Delta | +266.41K (+10.7%) | -20.79K (-25.6%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (61.9%) |
| Direct Visits / mo | 2M | 27.48K |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
AI revenue agents that run the sales cycle on autopilot
The Outbound Agent identifies and engages target accounts, using account and contact enrichment from multiple data providers to find the right people.
Agents research accounts, monitor intent signals and generate pipeline on autopilot, with an activity log showing exactly what each agent did.
Multi-channel outreach sequences qualify leads and book meetings, and the agent produces meeting briefs with context before each call.
Deal management and account expansion workflows keep opportunities moving, with insights surfaced into Slack and other tools.
SpecialistAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
SpecialistAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
SpecialistSales engagement platform with AI agents for lead finding, outreach and deliverability
SpecialistBuild GTM systems that turn data into revenue
AI agents that work the revenue lifecycle alongside your sellers
Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad.
SpecialistAI sales platform for unlimited B2B leads and outreach
SpecialistAI sales platform for unlimited B2B leads and outreach
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
