# Dialpad vs Rox

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Rox records 60,539 monthly visits with -25.6% growth and Freemium, Paid, Contact for Pricing pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Rox](https://openaitools.app/tool/rox) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://www.rox.com |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Sales Assistant, AI Lead Generation, AI Agent, AI Sales |
| Pricing Model | Paid | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2,763,687 | 60,539 |
| MoM Growth Rate | +10.7% | -25.6% |
| Primary Market | United States | United States |
| Direct Visits | 1,999,735 | 27,481 |
| Review Score | 4.4 | 4.4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Rox

Rox sits in the emerging category of AI revenue agents: software that does not just assist a rep but performs the underlying sales work. It is designed for large B2B organizations, and the company markets to the Global 2000 with security and compliance credentials (SOC 2, GDPR) that enterprise buyers expect. Rather than another dashboard, Rox presents a fleet of agents that run the end-to-end revenue cycle for you.

The platform covers the full arc of a deal: the Outbound Agent automatically finds and engages prospects, agents research accounts and monitor signals to generate pipeline, contact and company enrichment fills in missing data across named accounts, multi-channel sequences qualify leads and book meetings, and deal-management and account-expansion workflows keep opportunities and existing customers moving. A transparent agent activity log records every action the agent took on your behalf, with an admin view for organizational oversight.

Rox is priced in 'Agent Actions', a usage unit that maps each task to a cost, so bills track the value delivered rather than raw data processing. Plans start around $100 per month for individual professionals and roughly $255 per month for a whole team, with Enterprise pricing on request. Higher tiers add CRM sync and writeback, data warehouse sync, SAML/SCIM/SSO and a dedicated support team. The company says it is backed by Sequoia and General Catalyst and was recognized in Gartner and IDC research.

**Pricing & Plans:** Freemium/trial with paid tiers. Individual starts at about $100/month; Teams starts at about $255/month for the whole team with unlimited seats, CRM sync and writeback; Enterprise is contact-for-pricing with data warehouse sync, SSO/SAML/SCIM and dedicated support. Consumption is metered in 'Agent Actions', and unused actions do not roll over.

- **Outbound prospecting agent:** The Outbound Agent identifies and engages target accounts, using account and contact enrichment from multiple data providers to find the right people.
- **Account research and pipeline generation:** Agents research accounts, monitor intent signals and generate pipeline on autopilot, with an activity log showing exactly what each agent did.
- **Multi-channel outreach and meeting booking:** Multi-channel outreach sequences qualify leads and book meetings, and the agent produces meeting briefs with context before each call.
- **Deal and expansion management:** Deal management and account expansion workflows keep opportunities moving, with insights surfaced into Slack and other tools.
- **CRM and warehouse integration:** Native CRM sync and writeback plus data warehouse sync, on SOC 2 and GDPR-aligned infrastructure for large organizations.

**Strengths:** Covers prospecting, outreach, meetings, deals and expansion in one agent platform; Transparent Agent Actions pricing tied to outcomes and an activity log; Native CRM sync/writeback and data warehouse sync; Enterprise-grade security posture (SOC 2, GDPR, SAML/SCIM/SSO)

**Limitations:** Enterprise features such as data warehouse sync and SSO are gated to the top plan; Usage is metered in Agent Actions that do not roll over month to month; Priced for teams and enterprises rather than casual individual users; Effectiveness depends on clean CRM and account data

[Profile (Markdown)](https://openaitools.app/tool/rox.md)

## Frequently Asked Questions

### How do Dialpad and Rox compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Rox has 60,539. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Rox has -25.6%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Rox: Freemium, Paid, Contact for Pricing. Freemium/trial with paid tiers. Individual starts at about $100/month; Teams starts at about $255/month for the whole team with unlimited seats, CRM sync and writeback; Enterprise is contact-for-pricing with data warehouse sync, SSO/SAML/SCIM and dedicated support. Consumption is metered in 'Agent Actions', and unused actions do not roll over.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [Instantly](https://openaitools.app/tool/instantly) | 2,336,279 | +6% | Paid, Contact for Pricing | Sales engagement platform with AI agents for lead finding, outreach and deliverability | [.md](https://openaitools.app/tool/instantly.md) |
| 3 | [Clay](https://openaitools.app/tool/clay-2-0) | 1,267,465 | -2.7% | Freemium, Free Trial, Contact for Pricing | Build GTM systems that turn data into revenue | [.md](https://openaitools.app/tool/clay-2-0.md) |
| 4 | [Outreach](https://openaitools.app/tool/outreach) | 958,599 | +0.4% | Contact for Pricing | AI agents that work the revenue lifecycle alongside your sellers | [.md](https://openaitools.app/tool/outreach.md) |
| 5 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 6 | [Success.ai](https://openaitools.app/tool/success-ai) | 547,073 | +6.3% | Freemium, Free Trial | AI sales platform for unlimited B2B leads and outreach | [.md](https://openaitools.app/tool/success-ai.md) |
| 7 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 8 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 9 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 10 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |

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Source: https://openaitools.app/compare/dialpad-vs-rox

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