# Dialpad vs TALKR.ai Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. TALKR.ai records 371 monthly visits with -76.9% growth and Contact for Pricing pricing. | Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [TALKR.ai](https://openaitools.app/tool/talkr) | | :--- | :--- | :--- | | Website URL | https://www.dialpad.com | https://www.talkr.ai | | Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Chatbot, AI Voice Assistants, No-Code&Low-Code, AI Call Center | | Pricing Model | Paid | Contact for Pricing | | Monthly Visits | 2,763,687 | 371 | | MoM Growth Rate | +10.7% | -76.9% | | Primary Market | United States | France | | Direct Visits | 1,999,735 | 150 | | Review Score | 4.4 | 4.1 | | Saved Count | 0 | 5 | | Supported Platforms | Website | Website | ## Dialpad Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter. The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems. Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix. **Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. - **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed. - **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools. - **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation. - **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals. - **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI. **Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls **Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need [Profile (Markdown)](https://openaitools.app/tool/dialpad.md) ## TALKR.ai TALKR.ai targets the volume problem in customer relations: too many calls and messages for the staff available. Its answer is a family of configurable AI agents that answer, qualify and act around the clock. A voice agent can manage inbound and outbound calls in natural language, book appointments, qualify and route callers, and close with ultra-natural text-to-speech; a chatbot can be embedded on a website, app or customer portal and grounded in a company knowledge base; and messaging agents handle two-way WhatsApp Business, SMS, RCS and Messenger conversations as well as outbound campaigns. The platform is built to avoid lock-in. It is explicitly model-agnostic and works with major large language models — including GPT-4, Claude, Llama 3 and Mistral — as well as a customer's own private model, on cloud or on premise. Deployment is designed for days rather than months, with sector templates, a no-code editor and a dedicated project team. More than 100 native connectors link agents to CRMs and ERPs such as HubSpot, Salesforce, Zoho, Microsoft Dynamics and Odoo, to automation layers such as n8n, Make and ServiceNow, and to telephony and messaging channels; an open, documented REST API covers the rest. TALKR is a European vendor with a strong compliance story: data can be hosted in France, in a private cloud or on premise, and the offering is positioned around GDPR. The company reports more than 500 client organizations and over 500 agents deployed, with references spanning energy, banking, healthcare, logistics, retail and hospitality. Pricing is not published as a self-serve plan; interested teams request a demo or use the ROI calculator before receiving a quote. **Pricing & Plans:** TALKR.ai uses contact-for-pricing: there are no public self-serve tiers. Prospective customers book a demo, take a readiness assessment or use the ROI calculator, then receive a quote based on channels, volumes and deployment model (cloud, private cloud or on-premise). - **Voice and call agents:** Handle inbound and outbound calls in natural language 24/7, with appointment booking, intelligent qualification and routing, and ultra-natural text-to-speech. - **Website and app chatbots:** Embed a conversational assistant in minutes, ground it in your own knowledge base, and pass complex cases to a human adviser. - **WhatsApp, SMS and RCS agents:** Automate two-way conversations and outbound campaigns over WhatsApp Business API, interactive RCS, SMS and Messenger with real-time analytics. - **Model-agnostic architecture:** Run agents on GPT-4, Claude, Llama 3, Mistral, Gemini or a private model, with no vendor lock-in and freedom to switch engines. - **100+ native integrations and no-code setup:** Connect CRMs, ERPs, telephony, n8n, Make and ServiceNow without custom development; agents reach live data to personalise each interaction. **Strengths:** Covers voice, chat and messaging channels through one no-code platform; Model-agnostic design avoids dependence on a single LLM provider; GDPR-oriented hosting options include French cloud, private cloud and on-premise; Large native connector library plus an open REST API reduces integration work **Limitations:** No public pricing, so budgeting requires a sales conversation; Full value depends on bringing clean knowledge bases and CRM data; Advanced, compliance-heavy flows still need project work with the vendor's team [Profile (Markdown)](https://openaitools.app/tool/talkr.md) ## Frequently Asked Questions ### How do Dialpad and TALKR.ai compare in monthly traffic? Dialpad has 2,763,687 monthly visits, while TALKR.ai has 371. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Dialpad has a month-over-month growth rate of +10.7%; TALKR.ai has -76.9%. ### How does pricing compare? Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. TALKR.ai: Contact for Pricing. TALKR.ai uses contact-for-pricing: there are no public self-serve tiers. Prospective customers book a demo, take a readiness assessment or use the ROI calculator, then receive a quote based on channels, volumes and deployment model (cloud, private cloud or on-premise). ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | -3.4% | Freemium, Contact for Pricing | Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use. | [.md](https://openaitools.app/tool/botmaker.md) | | 2 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) | | 3 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) | | 4 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) | | 5 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Cloud phone system and AI voice agents for sales, support, and call centers | [.md](https://openaitools.app/tool/callhippo.md) | | 6 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) | | 7 | [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | +7.4% | Paid, Contact for Pricing | Enterprise voice AI agents that handle your most regulated phone calls | [.md](https://openaitools.app/tool/bland-ai.md) | | 8 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/tool/orum-com.md) | | 9 | [Sendbird](https://openaitools.app/tool/sendbird) | 203,550 | +7.6% | Contact for Pricing | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/tool/sendbird.md) | | 10 | [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | Freemium, Free Trial, Paid | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/tool/avoma-ai-meeting-assistant.md) | --- Source: https://openaitools.app/compare/dialpad-vs-talkr More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)