# Dialpad vs Teneks

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Teneks records 214 monthly visits with +185.3% growth and Paid, Contact for Pricing pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Teneks](https://openaitools.app/tool/teneks) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://teneks.ai |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Sales Assistant, AI Sales, AI Call Center, AI Coaching |
| Pricing Model | Paid | Paid, Contact for Pricing |
| Monthly Visits | 2,763,687 | 214 |
| MoM Growth Rate | +10.7% | +185.3% |
| Primary Market | United States | Poland |
| Direct Visits | 1,999,735 | 89 |
| Review Score | 4.4 | 4.2 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Teneks

Teneks is conversation intelligence built for teams that work in smaller European languages. Instead of forcing everyone into English, it understands and works with Estonian, Finnish, Polish, Latvian and Lithuanian, and it can answer in the language the call is happening in. For sales teams in those markets, that alone removes the awkward gap where a tool understands the product but not the customer.

The product has three moving parts. Live guidance surfaces context from previous calls and meetings on screen while the conversation is in progress, so a rep can respond when a customer says a colleague promised a different price or mentions a competitor. Meeting records do the opposite: after the call they capture decisions, owners, disputed points and open questions, each linked back to the transcript and audio, and share them with people who were not in the room. The weekly overview then pulls patterns out of the whole week — for example nine calls mentioning price, six of which ended without a next step — and links them to the source conversations so managers can choose what to coach.

Recording is handled through an iPhone or Android app that captures the room and the call together; an incoming phone call pauses recording and everything captured before it is kept. Processing and storage happen in the EU, which is a deliberate choice for teams with European data protection obligations. Because it is sold as a team product with demo-based onboarding, the practical next step is to send one real recording and see what it makes of your actual calls.

**Pricing & Plans:** Paid, quoted per team; onboarding starts with a demo and there is an option to send one real recording for evaluation. Exact pricing depends on team size and usage, so contact Teneks for a quote.

- **Live guidance during the call:** Relevant context from earlier calls and meetings — a previous price, a named competitor, an agreement — appears on screen while the customer is still talking, and the rep decides how to use it.
- **Meeting records with owners:** After a meeting, Teneks produces a record covering what was decided, who owns the next step, what was disputed and which questions remain open, each linked back to the transcript and audio.
- **Weekly pattern overview:** A weekly view of analysed calls shows recurring patterns such as price objections that end without a next step, each linked to the source conversations.
- **Ask across conversations:** Ask questions across past conversations — about a customer, a recurring objection or a decision — and open the source conversations to check the answer yourself.
- **Mobile recording app:** Record from an iPhone or Android app in one tap. Incoming calls pause recording and resume afterwards, and the timer stays visible on the lock screen.

**Strengths:** Genuinely works in Estonian, Finnish, Polish, Latvian and Lithuanian; Live guidance uses your own recorded context during the call; Meeting records tie decisions and owners back to transcript and audio; Weekly overview reveals recurring patterns with links to source conversations

[Profile (Markdown)](https://openaitools.app/tool/teneks.md)

## Frequently Asked Questions

### How do Dialpad and Teneks compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Teneks has 214. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Teneks has +185.3%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Teneks: Paid, Contact for Pricing. Paid, quoted per team; onboarding starts with a demo and there is an option to send one real recording for evaluation. Exact pricing depends on team size and usage, so contact Teneks for a quote.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Otter AI](https://openaitools.app/tool/otter-ai) | 7,360,981 | +9.6% | Freemium | AI meeting agent that transcribes, summarises, and turns every conversation into searchable knowledge | [.md](https://openaitools.app/tool/otter-ai.md) |
| 2 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Revenue intelligence that turns every customer conversation into action | [.md](https://openaitools.app/tool/gong-io.md) |
| 3 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 4 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 5 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Voice analytics AI for every business conversation | [.md](https://openaitools.app/tool/miitel-com.md) |
| 6 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 7 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |
| 8 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Agentic AI cold calling platform for sales teams | [.md](https://openaitools.app/tool/orum-com.md) |
| 9 | [Sendbird](https://openaitools.app/tool/sendbird) | 203,550 | +7.6% | Contact for Pricing | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/tool/sendbird.md) |
| 10 | [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | Freemium, Free Trial, Paid | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/tool/avoma-ai-meeting-assistant.md) |

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Source: https://openaitools.app/compare/dialpad-vs-teneks

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