# Dialpad vs Tunk.ai

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Tunk.ai records 0 monthly visits with -100% growth and Free Trial, Contact for Pricing pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Tunk.ai](https://openaitools.app/tool/tunk) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://www.tunk.ai |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Speech-to-Text, AI Agent, AI Transcription, AI API |
| Pricing Model | Paid | Free Trial, Contact for Pricing |
| Monthly Visits | 2,763,687 | 0 |
| MoM Growth Rate | +10.7% | -100% |
| Primary Market | United States | Global |
| Direct Visits | 1,999,735 | 0 |
| Review Score | 4.4 | 4.2 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Tunk.ai

Tunk.ai is a voice AI platform from LogicNimbus Private Limited, aimed at teams that need to put AI on the phone rather than just in a chat window. The headline product, ANCHOR, is an agent builder: you describe in plain English what the agent should do, who it talks to and what a good call looks like, and the platform assembles the voice, prompts, knowledge and call flow for you. From there you attach tools, endpoints and a phone number, test the conversation, and deploy it either to a live line, inside your own app, or through the API.

Under the hood the platform is organized into six subsystems, covering the call flow engine, a centralized knowledge base, mid-call tools and actions, a unified assistant hub, a workflow engine for branching and escalation, and records plus analytics for every call. Because the agent can call your own endpoints during a conversation, it can book appointments, look up or update records and then write the outcome back to Salesforce, HubSpot or Zoho — analytics then return sentiment, intent and outcome scoring as soon as each call ends. Phone numbers are provisioned through Twilio or Plivo and campaigns can be pointed at a contact list, so outbound dialing runs at whatever volume you need.

The second pillar is speech to text. Real-time transcription returns text while the caller is still speaking, across dozens of languages and accents, and it is available directly through an API or the built-in playground. The platform supports multiple LLM and transcriber providers — including OpenAI and Azure — so you can swap the underlying model without rebuilding an agent. Tunk.ai is listed with NVIDIA Inception and participates in the Speechmatics Startup Program and Startup India. Pricing is enterprise-oriented; the site routes buyers to a demo or sales conversation rather than publishing flat self-serve rates.

**Pricing & Plans:** Enterprise-oriented with a free trial / demo path. No public self-serve price list is shown: prospective customers are asked to book a demo or contact the team, and pricing is reported as per-minute or customized enterprise volume tiers for voice agents, real-time telephony streaming and speech-to-text APIs.

- **ANCHOR Agent Builder:** Describe an agent in plain English and the platform sets up the voice, prompts, knowledge and call flow; then test, refine and deploy to a phone line, an app or the API.
- **Real-Time Speech to Text:** Streaming transcription returns text while the caller is still speaking, covering dozens of languages and accents through the API or the built-in playground.
- **Tools, Actions and CRM Sync:** Hand the agent your own endpoints so it can book, look up and update records mid-call, then write the outcome back to Salesforce, HubSpot or Zoho.
- **Outbound Campaigns and Cloud Dialer:** Connect Twilio or Plivo, point a campaign at your contact list, and let the agent handle every call while you manage only the queue.
- **Call Analytics and Compliance Records:** Sentiment, intent and outcome are scored on each conversation the moment it ends, with transcripts and costs retained so you can audit and improve campaigns.

**Strengths:** Agents are configured in plain English, which lowers the barrier for non-engineers; Covers both sides of voice: an agent builder for calls and a real-time speech-to-text API; Mid-call integrations write outcomes back into Salesforce, HubSpot and Zoho; Carrier-agnostic telephony through Twilio or Plivo, with inbound and outbound support

**Limitations:** No published self-serve pricing, so you must talk to sales before you can budget; Enterprise setup with carriers, CRM and knowledge sources takes real integration work; Public documentation and third-party reviews are thinner than for larger voice AI vendors

[Profile (Markdown)](https://openaitools.app/tool/tunk.md)

## Frequently Asked Questions

### How do Dialpad and Tunk.ai compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Tunk.ai has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Tunk.ai has -100%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Tunk.ai: Free Trial, Contact for Pricing. Enterprise-oriented with a free trial / demo path. No public self-serve price list is shown: prospective customers are asked to book a demo or contact the team, and pricing is reported as per-minute or customized enterprise volume tiers for voice agents, real-time telephony streaming and speech-to-text APIs.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Cartesia](https://openaitools.app/tool/cartesia-ai) | 1,782,707 | +49.7% | Contact for Pricing | Real-time voice AI models and agents you can build on | [.md](https://openaitools.app/tool/cartesia-ai.md) |
| 2 | [Deepgram Voice AI](https://openaitools.app/tool/deepgram-voice-ai) | 863,852 | +31.8% | Free Trial | Real-time speech-to-text, text-to-speech and voice agents in one API platform | [.md](https://openaitools.app/tool/deepgram-voice-ai.md) |
| 3 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 4 | [Vapi](https://openaitools.app/tool/vapi) | 662,301 | -11.4% | Freemium | Build, test, and deploy production-grade voice AI agents over API | [.md](https://openaitools.app/tool/vapi.md) |
| 5 | [AssemblyAI](https://openaitools.app/tool/assemblyai) | 453,591 | -6.9% | Freemium, Contact for Pricing | Speech-to-text and voice intelligence APIs for developers | [.md](https://openaitools.app/tool/assemblyai.md) |
| 6 | [Soniox](https://openaitools.app/tool/soniox) | 335,647 | +2.2% | Paid | One speech AI API for recognition, generation, and translation in 60+ languages | [.md](https://openaitools.app/tool/soniox.md) |
| 7 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 8 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 9 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) |
| 10 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) |

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Source: https://openaitools.app/compare/dialpad-vs-tunk

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