
Free / Open-sourceBuild autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.
Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Virtual Scale records 174 monthly visits with +107.1% growth and Paid pricing.
AI employees that reply, start conversations and follow up across every channel
| Dimension / Metric | ||
|---|---|---|
| Official Domain | dialpad.com | virtualscale.com |
| Pricing Model | Paid | Paid |
| Monthly Visits | 2.76M (2,763,687) | 174 (174) |
| MoM Traffic Delta | +266.41K (+10.7%) | +90 (+107.1%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🌐 Global (—) |
| Direct Visits / mo | 2M | 60 |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
AI employees that reply, start conversations and follow up across every channel
AI employees answer questions, quote products and book appointments on WhatsApp, Instagram, Facebook Messenger, calls, SMS and web chat, day and night.
Pick a contact segment and launch WhatsApp or AI call campaigns; the AI continues each conversation and follows up automatically.
Look up products and prices in Google Sheets and book directly in Google Calendar while the conversation is still happening.
Flow asks qualifying questions on your website and turns visits and campaigns into qualified prospects ready for an AI call.

Free / Open-sourceBuild autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

AI communication platform for sales and support teams
Autonomous AI agents for every customer conversation, on every channel

Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.

Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.

Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
AI-powered omnichannel customer experience and contact center platform

Enterprise voice AI agents that handle your most regulated phone calls
Enterprise voice AI agents that handle your most regulated phone calls

SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.

SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.

SpecialistComprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
SpecialistComprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.

AI employee that automates texting, scheduling, and calls for local businesses