# Dialpad vs Whappy Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Whappy records 0 monthly visits with 0% growth and Freemium pricing. | Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Whappy](https://openaitools.app/tool/whappy) | | :--- | :--- | :--- | | Website URL | https://www.dialpad.com | https://whappy.ai | | Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Agent, AI Chatbot, AI Sales Assistant, AI Lead Generation | | Pricing Model | Paid | Freemium | | Monthly Visits | 2,763,687 | 0 | | MoM Growth Rate | +10.7% | 0% | | Primary Market | United States | Global | | Direct Visits | 1,999,735 | 0 | | Review Score | 4.4 | 4.3 | | Saved Count | 0 | 0 | | Supported Platforms | Website | Website | ## Dialpad Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter. The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems. Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix. **Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. - **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed. - **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools. - **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation. - **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals. - **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI. **Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls **Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need [Profile (Markdown)](https://openaitools.app/tool/dialpad.md) ## Whappy Whappy is built for the reality that most small and mid-sized businesses now live in their messaging inbox: a lead arrives as a WhatsApp message or an Instagram DM and whoever replies fastest, in the right tone, wins the job. Whappy inserts an AI assistant into that inbox that behaves like a diligent team member rather than a menu-driven bot. It answers in seconds, day or night, uses the words and knowledge you supplied, asks your qualification questions one at a time, and lands the appointment in your calendar. The product covers two channels — WhatsApp and Instagram DMs — and is designed around your existing setup. It runs on your current WhatsApp Business number, so your team keeps the same phone and app while the assistant works alongside them. When it cannot answer, it says so and hands the chat to a human with the full history; you reply and hand it back whenever you like. Follow-ups chase people who go quiet in your own voice, and stop the instant someone responds. Whappy is made in Italy and pitches itself squarely at GDPR-conscious European businesses. Data stays in the EU, customers can opt out within the chat, and you retain ownership of your number, account and conversations. The company is explicit that disclosure is expected under EU rules, and recommends telling customers they are talking to an AI assistant. It serves estate agents, dental practices, car dealers, personal trainers, course sellers, financial advisers and agencies, with integrations into Meta Lead Ads, GoHighLevel, Calendly, Cal.com, Zapier, Make, Shopify, webhooks and an API. **Pricing & Plans:** Freemium: a Free plan covers up to 20 new contacts a month with no card required. Paid tiers billed yearly (20% annual discount) are Freelance €29/mo (up to 200 new contacts/mo), Business €119/mo (up to 1,000) and Enterprise €329/mo (up to 10,000); agencies with several sites contact sales. Plans differ by how many new contacts the assistant handles each month. - **Answers in your words, in any language:** The assistant replies from what you taught it — your website, PDFs and typed answers — writing in your tone and in each customer's own language, with voice notes understood. - **Qualifies leads and books meetings:** It asks your qualifying questions one at a time, then books real free slots straight into Calendly, Cal.com or your GoHighLevel calendar and sends reminders. - **Automatic follow-up that stops when they answer:** It re-engages people who go silent with follow-ups written in your style, and stops automatically as soon as they reply. - **Deep integrations and API:** Meta Lead Ads, GoHighLevel, Calendly, Cal.com, Zapier, Make, Shopify, webhooks and an API keep contacts and events flowing in and out of your stack. - **Full human oversight:** Read every message, rehearse on invented test customers before go-live, and take over any conversation at any moment with the full history preserved. - **Two channels: WhatsApp and Instagram DMs:** Handles WhatsApp (your number, templates, the 24-hour window) and Instagram DMs from posts, stories and ads in one inbox. **Strengths:** Works on your existing WhatsApp Business number, so no number migration or new app for your team; Answers, qualifies, books and follows up end-to-end, with seamless human takeover preserving full history; Understands voice notes and responds in the customer's language; EU data residency and GDPR-friendly design, with customers able to opt out in-chat **Limitations:** Instagram comment replies are not supported yet (DMs only, comments still in pilot); Pricing scales by monthly new contacts, so very high-volume inbound can get costly; Advanced setup (calendars, CRM routing, knowledge pages) rewards some initial configuration [Profile (Markdown)](https://openaitools.app/tool/whappy.md) ## Frequently Asked Questions ### How do Dialpad and Whappy compare in monthly traffic? Dialpad has 2,763,687 monthly visits, while Whappy has 0. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Dialpad has a month-over-month growth rate of +10.7%; Whappy has 0%. ### How does pricing compare? Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Whappy: Freemium. Freemium: a Free plan covers up to 20 new contacts a month with no card required. Paid tiers billed yearly (20% annual discount) are Freelance €29/mo (up to 200 new contacts/mo), Business €119/mo (up to 1,000) and Enterprise €329/mo (up to 10,000); agencies with several sites contact sales. Plans differ by how many new contacts the assistant handles each month. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) | | 2 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | All-in-one customer messaging for live chat, chatbots, and self-service | [.md](https://openaitools.app/tool/chaport-com.md) | | 3 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) | | 4 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) | | 5 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) | | 6 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) | | 7 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) | | 8 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite. | [.md](https://openaitools.app/tool/callhippo.md) | | 9 | [[24]7.ai](https://openaitools.app/tool/247-inc-com) | 273,001 | -4.5% | Contact for Pricing | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/tool/247-inc-com.md) | | 10 | [Orum](https://openaitools.app/tool/orum-com) | 212,157 | -2.3% | Paid, Contact for Pricing | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/tool/orum-com.md) | --- Source: https://openaitools.app/compare/dialpad-vs-whappy More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)