# Dialpad vs Workable

Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Workable records 10,780,627 monthly visits with +5.5% growth and Free Trial, Paid pricing.

| Metric | [Dialpad](https://openaitools.app/tool/dialpad) | [Workable](https://openaitools.app/tool/workable) |
| :--- | :--- | :--- |
| Website URL | https://www.dialpad.com | https://www.workable.com |
| Categories | AI Customer Service, AI Sales Assistant, AI Call Center, AI Coaching | AI Recruiting, AI Agent, AI CRM |
| Pricing Model | Paid | Free Trial, Paid |
| Monthly Visits | 2,763,687 | 10,780,627 |
| MoM Growth Rate | +10.7% | +5.5% |
| Primary Market | United States | United States |
| Direct Visits | 1,999,735 | 5,309,440 |
| Review Score | 4.4 | 4.4 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Dialpad

Dialpad positions itself as an AI platform for customer experience, built around the idea that customer signals are scattered across channels and mostly go unheard. Instead of treating phone, video, messaging, and the contact center as separate tools, Dialpad connects them so every interaction shares context. Its agentic AI layer, Dialpad Resolve, can resolve routine work, escalate to humans with context intact, and learn from each outcome so the next interaction is smarter.

The platform spans four main products: Resolve for AI voice and digital agents, Support for a voice and digital contact center with analytics and workforce management, Sell for outbound sales with real-time coaching, and Connect for team collaboration across voice, video, and messaging. Real-time transcription, AI Recaps, live coach, AI scorecards, sentiment analysis, and CSAT scoring sit across these products, and integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and others keep context flowing into existing systems.

Dialpad targets businesses from small teams to large enterprises, emphasizing governed AI, unlimited scale, and enterprise-grade security and reliability. It is a strong fit for support and sales organizations that want AI woven into everyday communication rather than bolted on, and pricing is sales-led with quotes based on seats and product mix.

**Pricing & Plans:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**Strengths:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**Limitations:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/tool/dialpad.md)

## Workable

Workable positions itself as agentic software for recruiting and HR. The centrepiece is a native AI recruiting agent that operates inside the applicant tracking system: it continuously sources passive candidates from a 400M+ profile pool, evaluates every inbound applicant against up to 14 job criteria, messages candidates to verify interest and fill gaps, and produces a scored shortlist where strong fits auto-advance and clear rejections are filtered out. Because the agent inherits the platform's permissions and security model, every action is logged, permissioned and reviewable.

Underneath the agent sits a deep, conventional ATS. Teams manage requisitions and approvals, custom pipelines and profiles, interview kits, scorecards and assessments, self-service interview scheduling, and offer management with e-signatures and integrated background checks. One click publishes a job to 200+ boards across 100+ countries, and a drag-and-drop careers page builder plus LinkedIn Preferred and Indeed Platinum partnerships help with visibility. A searchable talent CRM keeps past applicants warm for future roles.

After the hire, Workable keeps going as a full HR platform: automated onboarding portals, employee self-service, employee records and document management, time off and attendance, performance and engagement tools, and payroll reporting. It is also deliberately open — MCP-native with comprehensive coverage for Claude, ChatGPT or custom agents, a documented REST API with webhooks, 270+ integrations, custom reporting dashboards and a mobile-first experience. Pricing combines a free trial with paid plans tiered by company size and modules.

**Pricing & Plans:** Free trial available with paid subscription plans; pricing scales by company size and selected modules, with demo and enterprise options. Check the official pricing page for current rates.

- **AI candidate sourcing:** The agent continuously searches 400M+ profiles, identifies strong fits before they apply and sends each a personalised outreach message for every open role.
- **Automated screening and engagement:** Every applicant is scored against up to 14 job criteria with visible reasoning, then messaged directly to confirm interest and close information gaps before reaching a recruiter.
- **Complete ATS underneath:** Requisitions, pipelines, interview kits and scorecards, interview scheduling, offer letters with e-signatures and integrated background checks in one platform.
- **Job ad syndication and careers pages:** Publish jobs to 200+ boards in 100+ countries and build branded career sites with a drag-and-drop editor, plus LinkedIn and Indeed Apply integration.
- **HR platform after the hire:** Onboarding, employee self-service, time off and attendance, performance reviews and engagement tools sit on the same employee data created during hiring.
- **Open platform and integrations:** MCP-native coverage plus a documented REST API with webhooks, 270+ integrations, custom reporting dashboards and a mobile-first employee and candidate experience.

**Strengths:** Native AI agent does real sourcing, screening and candidate messaging, not just keyword ranking; Runs on top of a complete ATS rather than being a bolt-on tool with limited context; Hiring context carries through to onboarding and HR, so talent data compounds over time; Open and MCP-native: bring Claude, ChatGPT or your own agents while Workable stays the system of record

**Limitations:** Pricing scales with headcount and module selection, so costs grow as you add HR features; Full value depends on adopting both the ATS and HR modules, which is a bigger rollout for small teams; Very feature-rich, so administrators need time to configure workflows, permissions and approvals; Partner job-board and integration advantages vary by region and plan tier

[Profile (Markdown)](https://openaitools.app/tool/workable.md)

## Frequently Asked Questions

### How do Dialpad and Workable compare in monthly traffic?

Dialpad has 2,763,687 monthly visits, while Workable has 10,780,627. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; Workable has +5.5%.

### How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Workable: Free Trial, Paid. Free trial available with paid subscription plans; pricing scales by company size and selected modules, with demo and enterprise options. Check the official pricing page for current rates.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad. | [.md](https://openaitools.app/tool/justcall.md) |
| 2 | [Recruit CRM](https://openaitools.app/tool/recruit-crm) | 729,799 | -7.8% | Contact for Pricing | Unifies applicant tracking and client management with AI outreach, but is tailored more heavily for agency recruiters. | [.md](https://openaitools.app/tool/recruit-crm.md) |
| 3 | [Kula AI](https://openaitools.app/tool/kula-ai) | 492,326 | +4.2% | Paid, Contact for Pricing | Provides an AI-native ATS with automated sourcing and CRM, but has a steeper learning curve than Workable. | [.md](https://openaitools.app/tool/kula-ai.md) |
| 4 | [Manatal](https://openaitools.app/tool/manatal) | 459,004 | -1% | Free Trial, Paid | Combines an applicant tracking system with powerful AI candidate matching, but offers less built-in employee onboarding. | [.md](https://openaitools.app/tool/manatal.md) |
| 5 | [Sense](https://openaitools.app/tool/sensehq-com) | 435,090 | -5.8% | Contact for Pricing | Automates candidate engagement and communication using AI agents, but focuses less on traditional ATS pipeline management. | [.md](https://openaitools.app/tool/sensehq-com.md) |
| 6 | [PyjamaHR](https://openaitools.app/tool/pyjamahr) | 325,592 | -15.3% | Free Trial, Paid, Contact for Pricing | Delivers an accessible AI-powered applicant tracking system, but lacks some of Workable's advanced enterprise features. | [.md](https://openaitools.app/tool/pyjamahr.md) |
| 7 | [TalentRecruit](https://openaitools.app/tool/talentrecruit) | 319,337 | -12.1% | Contact for Pricing | Autonomous hiring powered by agentic AI | [.md](https://openaitools.app/tool/talentrecruit.md) |
| 8 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community. | [.md](https://openaitools.app/tool/glassix.md) |
| 9 | [Juicebox (PeopleGPT)](https://openaitools.app/tool/juicebox-work) | 293,157 | -3.4% | Paid | Generates ranked candidate lists from natural language prompts, but lacks Workable's broad HR and onboarding suite. | [.md](https://openaitools.app/tool/juicebox-work.md) |
| 10 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features. | [.md](https://openaitools.app/tool/miitel-com.md) |

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Source: https://openaitools.app/compare/dialpad-vs-workable

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