# Aimdoc (formerly Doable) vs Gorgias

Aimdoc (formerly Doable) records 831 monthly visits with -62.1% month-over-month growth and Freemium, Paid pricing. Gorgias records 2,660,498 monthly visits with +2.4% growth and Contact for Pricing pricing.

| Metric | [Aimdoc (formerly Doable)](https://openaitools.app/tool/doable) | [Gorgias](https://openaitools.app/tool/gorgias) |
| :--- | :--- | :--- |
| Website URL | https://doable.sh | https://www.gorgias.com |
| Categories | AI Agent, AI Assistant, AI Developer Tools | AI Agent, AI Customer Service, AI Chatbot, AI Shopping Assistant |
| Pricing Model | Freemium, Paid | Contact for Pricing |
| Monthly Visits | 831 | 2,660,498 |
| MoM Growth Rate | -62.1% | +2.4% |
| Primary Market | United States | United States |
| Direct Visits | 326 | 2,066,002 |
| Review Score | 4.2 | 4.7 |
| Saved Count | 0 | 3 |
| Supported Platforms | Website | Website |

## Aimdoc (formerly Doable)

Aimdoc (the product formerly available at doable.sh) is built around a simple observation: new customers do not want to configure your product, they want to be live inside it. Between signup and value there are integrations to connect, spreadsheets to import and other people to wait on, and most accounts quietly stall at one of those steps. Aimdoc takes that job per account and works it end to end, acting inside your product on the customer's behalf.

Technically it connects through your MCP server or API as each individual customer, and reaches into your own systems such as your CRM, Slack and email for context and for delivering results. Every run is metered in prepaid credits, inspectable step by step, and bounded by spend caps and per-run limits. It also reviews its own runs and proposes updates to its instructions and skills, which your team approves.

Beyond onboarding support, Aimdoc lets you package ongoing work as paid services — for example a monthly compliance or reporting job priced as a subscription through your own Stripe account — so the agent can generate revenue the way a human service team would. It is SOC 2 Type II audited and designed for controlled, auditable autonomous work.

**Pricing & Plans:** Free to start with 10,000 included credits and no credit card. Paid usage is sold as monthly prepaid credit bundles starting at $100, with a popular $500/month tier including 52,500 credits and bonus credits at higher volumes. Enterprise adds managed launch, custom volume pricing, SSO/SAML, SLAs and security review. Unused monthly credits do not roll over; top-ups never expire.

- **Job-owning agent:** Give the agent a job such as 'get this account live' and it keeps acting — through your product and your systems — until the outcome is reached, escalating to a human when needed.
- **Runs through your product and permissions:** Connects via your MCP server or API, acting as each customer with their own permissions, and reaches your CRM, Slack and email for context and delivery.
- **Metered, monitored, capped:** Every run is priced in credits, attributed to a customer, an account and a tool call, and stays inside prepaid budgets and per-run limits.
- **Sell services, not just tasks:** Package recurring work as a priced service, connect your Stripe account, and turn autonomy into subscription revenue.
- **Self-improving skills:** The agent reviews its own runs and proposes changes to its instructions and skills for your team to approve.

**Strengths:** Owns outcomes end to end instead of answering questions in a chat window; Runs with each customer's own permissions via MCP/API, so no new integration is built; Prepaid credits with spend caps remove surprise bills; SOC 2 Type II audited with role-based access and field masking

**Limitations:** Priced and positioned for software companies with many accounts, not casual individual use; Onboarding depth depends on having an MCP server or a usable product API; Legacy links and the original Doable brand now redirect to Aimdoc, which can confuse existing users

[Profile (Markdown)](https://openaitools.app/tool/doable.md)

## Gorgias

Gorgias was built on a simple observation: for an online store, every conversation with a customer is also a commercial moment. Instead of bolting a generic AI layer onto a generic helpdesk, Gorgias unifies its AI Agent and its inbox in one platform, so automation and human agents share the same customer record, order history and knowledge base. The company reports that it powers customer conversations for roughly 40% of Shopify brands and serves more than 17,000 ecommerce businesses.

The AI Agent is trained on your brand's tone, policies and standard operating procedures, with guardrails so it does not improvise beyond what you have approved. Because it reads live store data, it can answer where an order is, process a cancellation, apply a discount or make a contextual product recommendation. When a request needs a human, the conversation is handed over with the full history attached, so the customer never repeats themselves. Gorgias claims its customers average a 60% automation rate, with one study citing 19.2x ROI on AI-driven sales interactions.

The helpdesk side is where everything lands: an omnichannel inbox for email, chat, SMS, WhatsApp, Instagram and Facebook, ticketing with routing and assignment, in-conversation actions, and revenue attribution reporting that shows what support actually generated. With integrations for Shopify, WooCommerce, BigCommerce, Magento, Recharge, Klaviyo, Yotpo and hundreds more, the platform is designed to sit at the centre of an ecommerce stack rather than alongside it.

**Pricing & Plans:** Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume.

- **Ecommerce-trained AI Agent:** Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
- **Unified omnichannel inbox:** Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
- **In-conversation commerce actions:** Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
- **Native Shopify integration:** Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
- **Revenue attribution reporting:** Track automation rate, resolution performance and the revenue your support and AI-driven conversations actually generate.

**Strengths:** Purpose-built for ecommerce rather than adapted from a generic helpdesk; AI Agent and human inbox share one customer record, avoiding context loss on handover; Deep native Shopify data and 300+ integrations; Reporting ties support activity to measurable revenue

**Limitations:** Pricing is quote-based, so costs are hard to estimate without a sales conversation; The full value depends on using it with an integrated ecommerce platform such as Shopify; Feature depth means onboarding involves real setup work even with guided programmes

[Profile (Markdown)](https://openaitools.app/tool/gorgias.md)

## Frequently Asked Questions

### How do Aimdoc (formerly Doable) and Gorgias compare in monthly traffic?

Aimdoc (formerly Doable) has 831 monthly visits, while Gorgias has 2,660,498. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Aimdoc (formerly Doable) has a month-over-month growth rate of -62.1%; Gorgias has +2.4%.

### How does pricing compare?

Aimdoc (formerly Doable): Freemium, Paid. Free to start with 10,000 included credits and no credit card. Paid usage is sold as monthly prepaid credit bundles starting at $100, with a popular $500/month tier including 52,500 credits and bonus credits at higher volumes. Enterprise adds managed launch, custom volume pricing, SSO/SAML, SLAs and security review. Unused monthly credits do not roll over; top-ups never expire. Gorgias: Contact for Pricing. Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox. | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [Runable](https://openaitools.app/tool/runable) | 1,048,370 | -1.9% | Freemium | One AI agent to build, run and grow the work | [.md](https://openaitools.app/tool/runable.md) |
| 7 | [LobeHub](https://openaitools.app/tool/lobehub) | 654,548 | -25% | Freemium | Put always-on AI agents on your team chat | [.md](https://openaitools.app/tool/lobehub.md) |
| 8 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 9 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox. | [.md](https://openaitools.app/tool/tidio.md) |
| 10 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation. | [.md](https://openaitools.app/tool/reamaze-com.md) |

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Source: https://openaitools.app/compare/doable-vs-gorgias

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)