# Document360 vs Knowz Document360 records 87,340 monthly visits with -23.4% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Knowz records 365 monthly visits with -79.8% growth and Free, Paid pricing. | Metric | [Document360](https://openaitools.app/tool/document360-2-0) | [Knowz](https://openaitools.app/tool/knowz) | | :--- | :--- | :--- | | Website URL | https://document360.com | https://knowz.com | | Categories | AI Knowledge Base, AI SOP, AI Documents Generator | AI Search Engine, AI Knowledge Base, AI Meeting Assistant, AI Chatbot | | Pricing Model | Free Trial, Paid, Contact for Pricing | Free, Paid | | Monthly Visits | 87,340 | 365 | | MoM Growth Rate | -23.4% | -79.8% | | Primary Market | United States | Mexico | | Direct Visits | 25,212 | 149 | | Review Score | 4.6 | 4.1 | | Saved Count | 2 | 0 | | Supported Platforms | Website | Website | ## Document360 Document360 is a knowledge management platform built for documentation teams, support organizations and internal operations. It covers the full lifecycle: authoring in a collaborative editor with review workflows, inline comments and templates; organizing content into categories and workspaces; and publishing polished public or private knowledge base sites on a custom domain. A set of AI features runs across that lifecycle — Eddy AI powers conversational search grounded in your articles with source citations, an AI chatbot turns scattered docs, tickets and FAQs into instant answers, an AI writing agent drafts documentation from videos and files inside the editor, and duplicate content detection and a glossary generator keep large knowledge bases clean and consistent. For readers, Document360 provides AI search, article summarizer and text-to-audio conversion; for writers, AI-assisted drafting and content generation. An MCP server connects the knowledge base to ChatGPT, Claude and Copilot so LLMs can retrieve your documentation directly. On the operations side, there is pro analytics, a feedback manager, a support ticket deflector, an interactive decision tree and a workflow builder, alongside enterprise essentials such as SSO/SCIM, audit logs, role-based access, IP restriction and private hosting. The platform markets itself on enterprise readiness: SOC 2 Type II, ISO 27001:2022, and integrations with 60+ tools including Slack, Intercom, Zendesk, Salesforce and GitHub. Migrations from Confluence, Zendesk, Word, SharePoint and Google Docs are supported. Pricing combines a free trial with tiered paid plans and enterprise options priced on request; the SaaS startup plan and the enterprise plan differ mainly in scale, security and support. **Pricing & Plans:** Free trial plus tiered paid plans (Professional and Business) and an Enterprise plan priced on request. Exact figures change, so check the pricing page for the current tiers. - **Eddy AI search and chatbot:** Conversational search and a chatbot answer questions from your own articles, tickets and files, citing the source of every answer. - **AI writing agent and docs generation:** Generate structured documentation from prompts, videos and files directly inside the editor, with duplicate detection and a glossary generator. - **Collaborative authoring and workflows:** A modern editor with inline comments, review workflows, templates, categories, scheduled publishing and multi-language localization. - **Analytics and ticket deflection:** Pro analytics, feedback manager, an interactive decision tree and a support ticket deflector reduce repeat questions and measure content performance. - **Enterprise security and integrations:** SSO/SCIM, audit logs, role-based access, IP restriction, SOC 2 and ISO 27001 compliance, plus 60+ integrations and an MCP server for LLMs. **Strengths:** Genuinely AI-native: search, chatbot, writing agent and MCP server are built in rather than bolted on; Strong enterprise posture with SOC 2, ISO 27001, SSO/SCIM and audit logs; Mature migration path from Confluence, Zendesk, Word, SharePoint and Google Docs; Broad analytics, feedback and ticket-deflection tooling for measuring documentation impact **Limitations:** Pricing climbs quickly for growing teams and advanced AI usage; The feature depth can be overwhelming for very small teams without a dedicated writer; Some AI and workflow capabilities sit on higher tiers, so the entry plan may feel limited [Profile (Markdown)](https://openaitools.app/tool/document360-2-0.md) ## Knowz Knowz describes itself as an AI Knowledge OS that replaces a company wiki, enterprise search tool and knowledge base with one platform. It connects to a large set of workplace tools and returns grounded answers, with a focus on going beyond search into content creation and automation. The platform includes a Source of Truth editor with AI writing assistance, automatic documentation and a knowledge graph that shows how information connects across teams. It also offers a one-click migration path from Notion and Confluence, carrying over pages, databases, permissions and attachments so AI search works from day one. Knowz is part of the wider automo.ai business suite, which bundles CRM, communications, HR, finance, marketing, project management and a website builder. Pricing is handled through a custom quote process rather than published tiers, and the vendor highlights enterprise security and compliance topics such as SOC 2, ISO 27001, HIPAA, GDPR and CCPA, ringfenced AI models and configurable data residency. **Pricing & Plans:** Listed as Free with enterprise custom quoting. Knowz is marketed as part of the automo.ai suite with all features under one agreement, and the site invites prospective customers to request a custom quote (typically within 24 hours) instead of publishing fixed per-seat tiers. - **Enterprise-grounded search:** Search across 100+ connected workplace tools and get answers grounded in your company's own content. - **Source of Truth editor:** Author and maintain knowledge with AI writing assistance and automatic documentation. - **Knowledge graph:** See how information, teams and documents relate so knowledge isn't siloed. - **One-click wiki migration:** Import pages, databases, attachments, permissions and team structure from Notion or Confluence. - **Enterprise security posture:** Compliance-oriented features including ringfenced AI models, granular access controls and data residency options. **Strengths:** Goes beyond search into content creation and automation; Broad connector coverage across common workplace tools; Migration tooling claims to preserve permissions and structure; Enterprise-oriented security, compliance and data residency messaging **Limitations:** No published pricing, so costs require a sales conversation; Heavy enterprise positioning may be overkill for small teams; Marketing leans on comparisons and testimonials rather than hands-on trials [Profile (Markdown)](https://openaitools.app/tool/knowz.md) ## Frequently Asked Questions ### How do Document360 and Knowz compare in monthly traffic? Document360 has 87,340 monthly visits, while Knowz has 365. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Document360 has a month-over-month growth rate of -23.4%; Knowz has -79.8%. ### How does pricing compare? Document360: Free Trial, Paid, Contact for Pricing. Free trial plus tiered paid plans (Professional and Business) and an Enterprise plan priced on request. Exact figures change, so check the pricing page for the current tiers. Knowz: Free, Paid. Listed as Free with enterprise custom quoting. Knowz is marketed as part of the automo.ai suite with all features under one agreement, and the site invites prospective customers to request a custom quote (typically within 24 hours) instead of publishing fixed per-seat tiers. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) | | 2 | [Glean](https://openaitools.app/tool/glean) | 3,301,875 | +0.1% | Contact for Pricing | Enterprise AI grounded in your company's own knowledge | [.md](https://openaitools.app/tool/glean.md) | | 3 | [Helpjuice](https://openaitools.app/tool/helpjuice) | 585,623 | +17.3% | Free Trial, Contact for Pricing | AI-powered knowledge base that turns documents into fast answers | [.md](https://openaitools.app/tool/helpjuice.md) | | 4 | [GitBook](https://openaitools.app/tool/the-new-gitbook) | 557,489 | -4.6% | Freemium | The documentation platform that keeps docs accurate for people and AI | [.md](https://openaitools.app/tool/the-new-gitbook.md) | | 5 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Autonomous AI agents for customer service, content and operations | [.md](https://openaitools.app/tool/eesel-ai.md) | | 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) | | 7 | [Mintlify](https://openaitools.app/tool/mintlify) | 248,197 | -22.9% | Freemium, Free Trial, Paid, Contact for Pricing | The intelligent documentation platform that keeps itself up to date | [.md](https://openaitools.app/tool/mintlify.md) | | 8 | [TextCortex AI](https://openaitools.app/tool/textcortex-ai) | 150,520 | +12.7% | Freemium, Free Trial | No-code AI agents grounded in your company's knowledge | [.md](https://openaitools.app/tool/textcortex-ai.md) | | 9 | [Docsie 2.0](https://openaitools.app/tool/docsie-2-0) | 55,906 | -7.6% | Paid, Contact for Pricing | Turn videos and files into docs, courses, and AI-ready knowledge | [.md](https://openaitools.app/tool/docsie-2-0.md) | | 10 | [GoSearch](https://openaitools.app/tool/gosearch) | 55,390 | +1.4% | Freemium | Agentic AI enterprise search with custom agents and no-code workflows | [.md](https://openaitools.app/tool/gosearch.md) | --- Source: https://openaitools.app/compare/document360-2-0-vs-knowz More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)