# Dust vs IBM Task Mining Dust records 547,217 monthly visits with +1.8% month-over-month growth and Contact for Pricing pricing. IBM Task Mining records 0 monthly visits with — growth and Contact for Pricing pricing. | Metric | [Dust](https://openaitools.app/tool/dust) | [IBM Task Mining](https://openaitools.app/tool/ibm-task-mining) | | :--- | :--- | :--- | | Website URL | https://dust.tt | https://chromewebstore.google.com/detail/ibm-task-mining/ikgbbcgkljolbooedlbifopnmecdbphk | | Categories | AI Assistant, Large Language Models (LLMs), AI Workflow, AI Knowledge Management | AI Task Management, AI Workflow, AI Productivity Tools, AI For Data Analytics | | Pricing Model | Contact for Pricing | Contact for Pricing | | Monthly Visits | 547,217 | 0 | | MoM Growth Rate | +1.8% | — | | Primary Market | France | Global | | Direct Visits | 456,919 | 0 | | Review Score | 4.4 | 3.6 | | Saved Count | 5 | 0 | | Supported Platforms | Website | Browser Extension | ## Dust Dust positions itself as 'multiplayer AI' for human-agent collaboration. Rather than giving each employee a private chatbot, it lets teams build agents that have shared access to company knowledge, connected tools, conversations and notifications, so work can move back and forth between people and AI. Agents can be reused across departments, and human review stays part of the loop where it matters. The platform's differentiator is context. According to Dust, most AI tools can retrieve a single Slack message or CRM record, whereas its agents pull context together across Slack, CRM, documents and other company systems to answer with the full picture and then act on it. Over 70 connectors cover messaging, calendars, CRM, file storage, project management, data and finance tools, and agents can reach MCP servers through the same gateway. Governance is a first-class feature. Dust offers a dual-layer permission model that separates what agents can access from who can use them, SCIM-synced groups, admin-gated overrides, audit logs and analytics for monitoring adoption, usage, cost and ROI. It is SOC 2 Type II certified, offers US or EU data residency and supports single-tenant deployment. Teams can build agents with 20+ frontier and open-source models from OpenAI, Anthropic, Google, Mistral and others, choosing the right model per workflow. The company says more than 3,000 organizations and 300,000+ agents run on the platform. **Pricing & Plans:** Contact for pricing. Dust offers a free trial after signup, but its plans are oriented toward teams and enterprises with usage-based credits, volume pricing and dedicated support; you need to talk to sales for exact figures. - **Agents with company context:** Connect 70+ tools including Slack, Notion, Google Drive, GitHub, Salesforce and Zendesk so agents answer with real company knowledge instead of generic guesses. - **70+ connectors and MCP support:** Reach messaging, CRM, docs, project management, data, finance and MCP servers through one platform, so agents can act across systems rather than just chat. - **Model flexibility:** Build agents with 20+ frontier and open-source models from OpenAI, Anthropic, Google and Mistral, and pick the best model for each task. - **AI-native governance:** A dual-layer permission model, SCIM-synced groups, admin-gated overrides, audit logs and usage analytics keep company data locked down while teams move fast. - **Multiplayer collaboration:** People and agents share context, tools and notifications, so cross-functional workflows run with reusable skills and human review built in. **Strengths:** Deep context gathering across 70+ enterprise connectors; Strong enterprise governance with permissions, audit logs and SOC 2 Type II; Model-agnostic: choose among 20+ frontier and open-source models; Shared, reusable agents that scale across departments **Limitations:** Pricing is sales-led, so costs are hard to estimate before a demo; Setting up connectors and permissions takes real admin work; Best value comes with broad rollout, which is a heavier commitment for small teams [Profile (Markdown)](https://openaitools.app/tool/dust.md) ## IBM Task Mining IBM Task Mining is the browser-side companion for IBM's task mining capability inside its process mining and business automation portfolio. Task mining focuses on the granular level of work: which clicks, fields, screens and applications an individual touches, and in what order. By installing this extension, an organisation extends that capture to Chrome and Chromium-based web apps, which is where a large share of modern knowledge work happens. The extension itself is deliberately thin. It does not collect or transmit anything unless a running instance of the IBM Task Mining Client is present, and IBM's listing states that no data is sold or reused outside the core functionality. The heavy lifting - event normalisation, aggregation into task variants, dashboards and analytics - happens in the IBM Task Mining Client and the wider IBM Cloud Pak for Business Automation / Process Mining environment. Practically, teams use it to discover where processes drift from the documented standard, spot redundant work and bottlenecks, quantify automation candidates, and monitor compliance. Because it is offered by IBM ITALIA S.P.A. and is one module of a much larger commercial suite, buyers typically engage IBM sales or an IBM partner rather than purchasing the extension on its own. **Pricing & Plans:** The Chrome extension is free to install, but it is a support component of the commercial IBM Task Mining / IBM Cloud Pak for Business Automation offering. Access to the platform is arranged through IBM sales or partners, so there is no public self-serve price. - **Chrome and Chromium activity capture:** Records front-end user interactions in the browser so web-based steps become part of the mined process, not a blind spot. - **Client-controlled data flow:** The add-on does not collect or send information unless the IBM Task Mining Client (agent) is running, keeping capture tied to an approved deployment. - **Official IBM developer:** Published by IBM ITALIA S.P.A., matching the developer identity and privacy commitments of the wider IBM process mining suite. - **Task-level discovery input:** Feeds granular interaction events into IBM's process discovery so teams can see how work is really performed, not just how it is described. - **Enterprise privacy posture:** The publisher declares data is not sold to third parties and not used for unrelated purposes or creditworthiness decisions. **Strengths:** Official IBM-published extension with a clear developer identity and privacy disclosure.; Extends task mining to Chrome, closing a gap for organisations that run key processes in web apps.; No capture at all unless the IBM Task Mining Client is active on the machine.; Fits into an existing enterprise process mining and automation programme rather than requiring a separate tooling decision. **Limitations:** Useless on its own: it requires the licensed IBM Task Mining Client and the wider IBM platform.; No public pricing or self-serve signup, so procurement depends on IBM sales cycles.; Only valuable for organisations already standardised on IBM's business automation stack. [Profile (Markdown)](https://openaitools.app/tool/ibm-task-mining.md) ## Frequently Asked Questions ### How do Dust and IBM Task Mining compare in monthly traffic? Dust has 547,217 monthly visits, while IBM Task Mining has 0. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Dust has a month-over-month growth rate of +1.8%; IBM Task Mining has —. ### How does pricing compare? Dust: Contact for Pricing. Contact for pricing. Dust offers a free trial after signup, but its plans are oriented toward teams and enterprises with usage-based credits, volume pricing and dedicated support; you need to talk to sales for exact figures. IBM Task Mining: Contact for Pricing. The Chrome extension is free to install, but it is a support component of the commercial IBM Task Mining / IBM Cloud Pak for Business Automation offering. Access to the platform is arranged through IBM sales or partners, so there is no public self-serve price. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | Provides a unified connected workspace for team documents and databases, but lacks Dust's advanced multi-source enterprise knowledge indexing. | [.md](https://openaitools.app/tool/t.md) | | 2 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Integrates deeply with CRM ecosystems to automate enterprise workflows, but is tightly bound to the Salesforce software suite. | [.md](https://openaitools.app/tool/salesforce-einstein.md) | | 3 | [Glean](https://openaitools.app/tool/glean) | 3,301,875 | +0.1% | Contact for Pricing | Offers robust enterprise-wide permission-aware search and knowledge management, but with less focus on custom multi-model agent workflows. | [.md](https://openaitools.app/tool/glean.md) | | 4 | [Abacus.AI](https://openaitools.app/tool/abacus-ai) | 3,278,636 | -1.7% | Contact for Pricing | Combines multi-model chat assistants and automated machine learning optimization, but with a heavier focus on data science pipelines. | [.md](https://openaitools.app/tool/abacus-ai.md) | | 5 | [Taskade](https://openaitools.app/tool/taskade) | 539,714 | -9.4% | Freemium | Turn one prompt into live business apps, AI agents and automated workflows | [.md](https://openaitools.app/tool/taskade.md) | | 6 | [Gumloop](https://openaitools.app/tool/gumloop) | 379,557 | -21.1% | Freemium, Paid, Contact for Pricing | Excels at visual no-code web scraping and data automation pipelines, but lacks Dust's dedicated internal knowledge base architecture. | [.md](https://openaitools.app/tool/gumloop.md) | | 7 | [AI Toolbox](https://openaitools.app/tool/chatgpt-toolbox) | 290,140 | +16.9% | Freemium | Organize, search and export your AI chats across ChatGPT, Gemini, Claude and Grok | [.md](https://openaitools.app/tool/chatgpt-toolbox.md) | | 8 | [Tines](https://openaitools.app/tool/tines) | 273,260 | +24.4% | Freemium, Contact for Pricing | Focuses on secure enterprise workflow automation and security orchestration, but requires more manual setup for custom AI agents. | [.md](https://openaitools.app/tool/tines.md) | | 9 | [Process Street](https://openaitools.app/tool/process-street) | 226,993 | +17.8% | Free Trial, Contact for Pricing | Turn policies into AI-enforced workflows you can prove | [.md](https://openaitools.app/tool/process-street.md) | | 10 | [Kore.ai](https://openaitools.app/tool/kore-ai) | 143,328 | -18.2% | Contact for Pricing | Delivers enterprise-grade conversational AI and workflow automation, but focuses more heavily on customer service and enterprise contact centers. | [.md](https://openaitools.app/tool/kore-ai.md) | --- Source: https://openaitools.app/compare/dust-vs-ibm-task-mining More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)