# Fathom vs Runner

Fathom records 5,620,385 monthly visits with +0.2% month-over-month growth and Freemium, Free Trial pricing. Runner records 0 monthly visits with — growth and Contact for Pricing pricing.

| Metric | [Fathom](https://openaitools.app/tool/fathom-2-0) | [Runner](https://openaitools.app/tool/runner) |
| :--- | :--- | :--- |
| Website URL | https://fathom.video | https://runner.now |
| Categories | AI Note Taker, AI Meeting Assistant, AI Summarizer, AI Transcriber | AI Assistant, AI Productivity Tools, AI Workflow, AI Meeting Assistant |
| Pricing Model | Freemium, Free Trial | Contact for Pricing |
| Monthly Visits | 5,620,385 | 0 |
| MoM Growth Rate | +0.2% | — |
| Primary Market | United States | Global |
| Direct Visits | 4,071,452 | 0 |
| Review Score | 4.7 | 4.6 |
| Saved Count | 9 | 0 |
| Supported Platforms | Website | Website |

## Fathom

Fathom records and understands your online meetings so you can stay present instead of typing notes. It works across Zoom, Google Meet and Microsoft Teams, and can either join calls with a visible notetaker bot or capture them bot-free. After each call you get a searchable transcript, an instant AI summary, extracted action items and highlighted key moments delivered to your inbox.

Beyond basic notes, Fathom turns conversations into a searchable knowledge base. You can ask questions across past meetings, set automated topic trackers, and push notes and follow-ups into Slack, Salesforce, HubSpot, Notion and Asana. AI Scorecards add coaching metrics for sales and customer success teams, and integrations extend Fathom into ChatGPT, Claude and a public API.

Fathom offers a generous free tier and paid team plans, and is SOC 2 Type II, GDPR and HIPAA compliant with SSO/SCIM support. The company has been acquired by and is now part of Superhuman, which continues to develop the product.

**Pricing & Plans:** Freemium with a free-forever tier for individuals, plus paid Premium and Team plans billed per user. Enterprise options add SSO, SCIM and admin controls.

- **Bot-free and bot recording:** Capture meetings with a visible notetaker or completely bot-free, so you can record your way and keep participants comfortable.
- **Instant AI summaries and action items:** Get accurate transcripts, concise summaries and extracted to-dos delivered right after each call.
- **Ask Fathom across meetings:** Search and ask questions across your entire meeting history to surface decisions, commitments and patterns.
- **CRM and workflow sync:** Notes, insights and follow-ups flow automatically into Slack, Salesforce, HubSpot, Notion, Asana and other tools.
- **AI Scorecards and topic trackers:** Monitor key topics automatically and use AI Scorecards to coach sales and customer success teams with follow-up metrics.

**Strengths:** Generous free plan covers most individual needs; Bot-free recording option and workflow syncs with major tools; Strong accuracy and reliable summaries with SOC 2, GDPR and HIPAA compliance

**Limitations:** Best value features push teams toward paid per-user plans; Deep CRM and Scorecard features are aimed at larger sales organizations

[Profile (Markdown)](https://openaitools.app/tool/fathom-2-0.md)

## Runner

Runner is an AI agent platform built around a simple idea: instead of one general assistant, run as many agents as you have customers, each one working a case through to completion. The workflow has three steps. You show Runner how your team handles a process; it validates new agents against a simulation built from your past cases until they match your best teammates across dozens of tests; then it deploys an agent per customer in whatever channel they use, such as email, text or phone.

Earlier messaging framed Runner as an AI chief of staff for founders. The current site has broadened that into an end-to-end process platform for sales, support, operations and finance. Instead of drafting a single follow-up email, Runner runs the whole collection process across every delinquent account; instead of reporting sign-ups, it walks every driver applicant through onboarding. The company cites examples like collecting on 500 past-due accounts with a first payment on a three-year-old invoice, and nearly a 5x lift in response rate (2.6% to 12.6%) for a rideshare driver-activation campaign.

Runner emphasizes control and safety: agents stop rather than guess on uncertain cases, sends are capped, most teams approve every message in the early weeks, and every action is recorded. It also lets you bring your own connectors and keeps your playbook, wording and data private, stating it does not train models on your data. You can set it up by adding a plugin inside Claude Code or talk to the team directly.

**Pricing & Plans:** Runner does not publish public pricing. The site offers a product demo and a contact path ("talk to our team") and a quick self-serve setup via a plugin command inside Claude Code, so cost is arranged directly with the vendor based on team size and usage.

- **Train on your own workflows:** Show Runner how your team handles a process, and it turns your past cases into a realistic test that agents must pass before going live.
- **One dedicated agent per customer:** Run as many agents as you have customers, each working 1:1 in the channel the customer uses — email, text or phone.
- **Customer context from public data:** Agents read LinkedIn to learn who a customer is, where they work and what they post, so outreach and follow-ups stay relevant.
- **Broad app and website access:** Connects to your work apps and internal systems, uses any website (even ones most AIs cannot), and reads files or runs code when a job requires it.
- **Human-in-the-loop safety controls:** When something is uncertain the agent stops and flags it for a person, sends are capped, and every action is logged so you can see what happened and when.

**Strengths:** Scales personal attention by giving each customer their own dedicated agent; Trains and validates against your real past cases before deployment; Works across email, text and phone and connects to your existing apps; Strong human-in-the-loop controls, capped sends and full action logging

**Limitations:** Per-seat or per-agent pricing is not published publicly; Requires setup work to define playbooks, tests and connectors; Best value for high-volume, repetitive processes rather than one-off tasks; Newer positioning means fewer public case studies and third-party reviews

[Profile (Markdown)](https://openaitools.app/tool/runner.md)

## Frequently Asked Questions

### How do Fathom and Runner compare in monthly traffic?

Fathom has 5,620,385 monthly visits, while Runner has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Fathom has a month-over-month growth rate of +0.2%; Runner has —.

### How does pricing compare?

Fathom: Freemium, Free Trial. Freemium with a free-forever tier for individuals, plus paid Premium and Team plans billed per user. Enterprise options add SSO, SCIM and admin controls. Runner: Contact for Pricing. Runner does not publish public pricing. The site offers a product demo and a contact path ("talk to our team") and a quick self-serve setup via a plugin command inside Claude Code, so cost is arranged directly with the vendor based on team size and usage.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Otter AI](https://openaitools.app/tool/otter-ai) | 7,360,981 | +9.6% | Freemium | Provides strong live transcription and collaboration features, but can be more restrictive on free meeting limits. | [.md](https://openaitools.app/tool/otter-ai.md) |
| 2 | [Tactiq](https://openaitools.app/tool/tactiq) | 6,521,542 | +4.1% | Freemium | Transcribes meetings live via a browser extension without joining bots, but requires active browser participation. | [.md](https://openaitools.app/tool/tactiq.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Fireflies.ai](https://openaitools.app/tool/fireflies-ai) | 4,411,502 | +3% | Freemium | Offers robust multi-language conversational search and CRM integrations, but lacks Fathom's streamlined free recording tier. | [.md](https://openaitools.app/tool/fireflies-ai.md) |
| 5 | [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | +10.7% | Paid | The AI platform for customer experience and business communications | [.md](https://openaitools.app/tool/dialpad.md) |
| 6 | [Notta](https://openaitools.app/tool/notta) | 2,585,354 | +2% | Freemium, Paid, Contact for Pricing | AI note taker that transcribes, summarizes and visualizes meetings | [.md](https://openaitools.app/tool/notta.md) |
| 7 | [tl;dv](https://openaitools.app/tool/tldv-io) | 1,396,729 | +1.9% | Freemium | Excels at capturing and clipping video calls across platforms, but has a less polished action item workflow. | [.md](https://openaitools.app/tool/tldv-io.md) |
| 8 | [Runable](https://openaitools.app/tool/runable) | 1,048,370 | -1.9% | Freemium | One AI agent to build, run and grow the work | [.md](https://openaitools.app/tool/runable.md) |
| 9 | [Wajo](https://openaitools.app/tool/wajo) | 743,352 | +469.3% | Freemium | AI action agents that call, book, buy and get it done | [.md](https://openaitools.app/tool/wajo.md) |
| 10 | [Motion](https://openaitools.app/tool/usemotion-com) | 511,886 | -15.5% | Free Trial, Paid | The AI super app for work — tasks, projects, calendar and meetings in one place | [.md](https://openaitools.app/tool/usemotion-com.md) |

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Source: https://openaitools.app/compare/fathom-2-0-vs-runner

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