Fathom records 5,620,385 monthly visits with +0.2% month-over-month growth and Freemium, Free Trial pricing. Sendbird records 203,550 monthly visits with +7.6% growth and Contact for Pricing pricing.
AI notetaker that records, transcribes and summarizes meetings — bot-free
AI customer experience and communications infrastructure for enterprise
| Dimension / Metric | | |
|---|---|---|
| Official Domain | fathom.video | sendbird.com |
| Pricing Model | Freemium, Free Trial | Contact for Pricing |
| Monthly Visits | 5.62M (5,620,385) | 203.55K (203,550) |
| MoM Traffic Delta | +10.87K (+0.2%) | +14.33K (+7.6%) |
| Primary Market & Share | 🇺🇸 United States (44.8%) | 🇿🇦 South Africa (24.2%) |
| Direct Visits / mo | 4.07M | 132.64K |
| User Rating | 4.7 | 4.4 |
| Supported Platforms | Website | Website |
AI notetaker that records, transcribes and summarizes meetings — bot-free
Capture meetings with a visible notetaker or completely bot-free, so you can record your way and keep participants comfortable.
Get accurate transcripts, concise summaries and extracted to-dos delivered right after each call.
Search and ask questions across your entire meeting history to surface decisions, commitments and patterns.
Notes, insights and follow-ups flow automatically into Slack, Salesforce, HubSpot, Notion, Asana and other tools.
AI customer experience and communications infrastructure for enterprise
Delight AI acts as an AI concierge that delivers hyper-personalized experiences across the entire customer journey.
Purpose-built AI agents handle support, sales, and service conversations with context and memory.
A proven chat, voice, and video API powers billions of conversations each month for enterprise apps.
Connect AI agents to CRM, helpdesk, and business tools so they can act on live customer data.
Provides strong live transcription and collaboration features, but can be more restrictive on free meeting limits.
Provides strong live transcription and collaboration features, but can be more restrictive on free meeting limits.
SpecialistTranscribes meetings live via a browser extension without joining bots, but requires active browser participation.
SpecialistTranscribes meetings live via a browser extension without joining bots, but requires active browser participation.
Stronger native helpdesk and support workflows, but less customizable low-level chat and voice APIs.
Offers robust multi-language conversational search and CRM integrations, but lacks Fathom's streamlined free recording tier.
Offers robust multi-language conversational search and CRM integrations, but lacks Fathom's streamlined free recording tier.
SpecialistSuperior voice and contact center features, but less focused on in-app chat SDKs.
SpecialistSuperior voice and contact center features, but less focused on in-app chat SDKs.
SpecialistDeeper integration with e-commerce platforms, but less tailored for custom in-app messaging apps.
AI note taker that transcribes, summarizes and visualizes meetings
SpecialistAI-powered customer conversation platform for B2C messaging at scale
SpecialistAI-powered customer conversation platform for B2C messaging at scale
Excels at capturing and clipping video calls across platforms, but has a less polished action item workflow.
Excels at capturing and clipping video calls across platforms, but has a less polished action item workflow.
SpecialistAI-powered shared inbox, live chat, and helpdesk for online businesses
SpecialistAI-powered shared inbox, live chat, and helpdesk for online businesses
Broad enterprise messaging channel coverage, but less polished developer APIs for custom chat.
SpecialistMuch easier no-code chatbot setup from documents, but less robust real-time SDK infrastructure.
SpecialistMuch easier no-code chatbot setup from documents, but less robust real-time SDK infrastructure.
