# Fathom vs Switch

Fathom records 5,620,385 monthly visits with +0.2% month-over-month growth and Freemium, Free Trial pricing. Switch records 0 monthly visits with -100% growth and Paid pricing.

| Metric | [Fathom](https://openaitools.app/tool/fathom-2-0) | [Switch](https://openaitools.app/tool/switch) |
| :--- | :--- | :--- |
| Website URL | https://fathom.video | https://switchphone.ai |
| Categories | AI Note Taker, AI Meeting Assistant, AI Summarizer, AI Transcriber | AI Agent, AI Assistant, AI Task Management |
| Pricing Model | Freemium, Free Trial | Paid |
| Monthly Visits | 5,620,385 | 0 |
| MoM Growth Rate | +0.2% | -100% |
| Primary Market | United States | Global |
| Direct Visits | 4,071,452 | 0 |
| Review Score | 4.7 | 4.4 |
| Saved Count | 9 | 0 |
| Supported Platforms | Website | Website |

## Fathom

Fathom records and understands your online meetings so you can stay present instead of typing notes. It works across Zoom, Google Meet and Microsoft Teams, and can either join calls with a visible notetaker bot or capture them bot-free. After each call you get a searchable transcript, an instant AI summary, extracted action items and highlighted key moments delivered to your inbox.

Beyond basic notes, Fathom turns conversations into a searchable knowledge base. You can ask questions across past meetings, set automated topic trackers, and push notes and follow-ups into Slack, Salesforce, HubSpot, Notion and Asana. AI Scorecards add coaching metrics for sales and customer success teams, and integrations extend Fathom into ChatGPT, Claude and a public API.

Fathom offers a generous free tier and paid team plans, and is SOC 2 Type II, GDPR and HIPAA compliant with SSO/SCIM support. The company has been acquired by and is now part of Superhuman, which continues to develop the product.

**Pricing & Plans:** Freemium with a free-forever tier for individuals, plus paid Premium and Team plans billed per user. Enterprise options add SSO, SCIM and admin controls.

- **Bot-free and bot recording:** Capture meetings with a visible notetaker or completely bot-free, so you can record your way and keep participants comfortable.
- **Instant AI summaries and action items:** Get accurate transcripts, concise summaries and extracted to-dos delivered right after each call.
- **Ask Fathom across meetings:** Search and ask questions across your entire meeting history to surface decisions, commitments and patterns.
- **CRM and workflow sync:** Notes, insights and follow-ups flow automatically into Slack, Salesforce, HubSpot, Notion, Asana and other tools.
- **AI Scorecards and topic trackers:** Monitor key topics automatically and use AI Scorecards to coach sales and customer success teams with follow-up metrics.

**Strengths:** Generous free plan covers most individual needs; Bot-free recording option and workflow syncs with major tools; Strong accuracy and reliable summaries with SOC 2, GDPR and HIPAA compliance

**Limitations:** Best value features push teams toward paid per-user plans; Deep CRM and Scorecard features are aimed at larger sales organizations

[Profile (Markdown)](https://openaitools.app/tool/fathom-2-0.md)

## Switch

Switchphone, listed in this directory as Switch, is positioned as an always-on receptionist for small and mid-sized service businesses. The core promise is simple: when a customer calls and nobody is free to pick up, the AI voice agent answers in under two seconds, asks what the caller needs, and takes the next useful action rather than routing them to voicemail. It books appointments against live calendar availability, qualifies leads with scripted questions, and hands high-value callers to a human — all with a transcript and summary written back to your records.

The product also covers outbound work. A follow-up agent chases missed enquiries, sends reminders, and re-engages customers who have gone quiet, which is how the vendor frames the payback story: one recovered call per month is often enough to cover the subscription. Setup is deliberately low-friction — you enter your website URL, receive a text code, and call to hear a receptionist built from your own content before committing.

The site reports 30,265+ verified App Store reviews and says the product has been trusted since 2021. Published tiers are Starter, Standard, and Pro, billed monthly with minute allowances and a 20% discount for annual billing. Switchphone is operated by Atlas Guide, Inc. and is aimed at trades, salons, clinics, agencies, and other businesses that live and die by the phone.

**Pricing & Plans:** Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

- **Instant 24/7 call answering:** The agent picks up in under two seconds, 24/7, and can handle unlimited concurrent calls without hold times or voicemail.
- **Live appointment booking:** It checks real calendar availability, books the slot during the call, logs the customer to your CRM, and texts a confirmation before hanging up.
- **Lead qualification and call transfer:** Ask qualifying questions, flag high-value callers, and hand them to a human while routine calls never interrupt your staff.
- **Outbound follow-up and reminders:** An outbound agent follows up on missed enquiries, sends reminders, and re-engages lapsed customers on your schedule.
- **Transcripts, summaries and dashboard:** Every call is recorded and summarised, with a live dashboard showing answered calls, bookings, and outcomes.

**Strengths:** Answers calls in under two seconds around the clock with unlimited concurrent lines; Books appointments and writes results straight into your calendar and CRM; Separates routine calls from high-value leads so staff are only interrupted when it matters; Free preview build means you hear the agent on your own business before paying

**Limitations:** No self-serve public sign-up flow — you must call the AI agent or request a demo to get a plan; Plans are priced per month with minute caps (1,000–2,650 min), so high-volume callers need to upgrade; Built for phone-based businesses; teams without inbound call volume will see little value

[Profile (Markdown)](https://openaitools.app/tool/switch.md)

## Frequently Asked Questions

### How do Fathom and Switch compare in monthly traffic?

Fathom has 5,620,385 monthly visits, while Switch has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Fathom has a month-over-month growth rate of +0.2%; Switch has -100%.

### How does pricing compare?

Fathom: Freemium, Free Trial. Freemium with a free-forever tier for individuals, plus paid Premium and Team plans billed per user. Enterprise options add SSO, SCIM and admin controls. Switch: Paid. Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Otter AI](https://openaitools.app/tool/otter-ai) | 7,360,981 | +9.6% | Freemium | Provides strong live transcription and collaboration features, but can be more restrictive on free meeting limits. | [.md](https://openaitools.app/tool/otter-ai.md) |
| 2 | [Tactiq](https://openaitools.app/tool/tactiq) | 6,521,542 | +4.1% | Freemium | Transcribes meetings live via a browser extension without joining bots, but requires active browser participation. | [.md](https://openaitools.app/tool/tactiq.md) |
| 3 | [Fireflies.ai](https://openaitools.app/tool/fireflies-ai) | 4,411,502 | +3% | Freemium | Offers robust multi-language conversational search and CRM integrations, but lacks Fathom's streamlined free recording tier. | [.md](https://openaitools.app/tool/fireflies-ai.md) |
| 4 | [Notta](https://openaitools.app/tool/notta) | 2,585,354 | +2% | Freemium, Paid, Contact for Pricing | AI note taker that transcribes, summarizes and visualizes meetings | [.md](https://openaitools.app/tool/notta.md) |
| 5 | [tl;dv](https://openaitools.app/tool/tldv-io) | 1,396,729 | +1.9% | Freemium | Excels at capturing and clipping video calls across platforms, but has a less polished action item workflow. | [.md](https://openaitools.app/tool/tldv-io.md) |
| 6 | [Wajo](https://openaitools.app/tool/wajo) | 743,352 | +469.3% | Freemium | AI action agents that call, book, buy and get it done | [.md](https://openaitools.app/tool/wajo.md) |
| 7 | [Circleback](https://openaitools.app/tool/circleback) | 272,906 | +12.5% | Free Trial | Generates clean structured notes with reliable action items, but offers fewer third-party integrations than Fathom. | [.md](https://openaitools.app/tool/circleback.md) |
| 8 | [Numa \| AI for Dealerships](https://openaitools.app/tool/numa-com) | 232,387 | +12.5% | Contact for Pricing | The AI operating system that answers every dealership call, books the appointment, and protects CSI in real time. | [.md](https://openaitools.app/tool/numa-com.md) |
| 9 | [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | Freemium, Free Trial, Paid | All-in-one AI meeting assistant for revenue teams | [.md](https://openaitools.app/tool/avoma-ai-meeting-assistant.md) |
| 10 | [Fellow](https://openaitools.app/tool/fellow) | 188,722 | -5% | Contact for Pricing | The secure AI meeting notetaker built for teams that cannot get privacy wrong | [.md](https://openaitools.app/tool/fellow.md) |

---
Source: https://openaitools.app/compare/fathom-2-0-vs-switch

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)