# Figure vs Salesforce Agentforce (formerly Einstein)

Figure records 396,612 monthly visits with +24.2% month-over-month growth and Contact for Pricing pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Figure](https://openaitools.app/tool/figureai) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://figure.ai | https://www.salesforce.com/agentforce/ |
| Categories | AI Robot, AI Assistant, AI Agent | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 396,612 | 111,910,743 |
| MoM Growth Rate | +24.2% | +2.2% |
| Primary Market | United States | United States |
| Direct Visits | 105,001 | 60,741,009 |
| Review Score | 4.6 | 4.4 |
| Saved Count | 0 | 20 |
| Supported Platforms | Website | Website |

## Figure

Figure develops humanoid robots intended to work in ordinary human environments. Its site centres on Figure 03, a general-purpose humanoid built for everyday tasks, described as the future of home help. Unlike industrial arms bolted to a factory floor, the design assumes a human-shaped body so the robot can operate doors, handles, shelves and appliances that already exist, without retrofitting a building.

The intelligence layer is Helix, Figure's vision-language-action model. The company presents Helix as the reason the robot can navigate unpredictable, ever-changing environments, interpreting what it sees and turning that into physical action. Figure emphasises that the robot should understand a home the way a person does, and it publishes demonstrations of household manipulation tasks on its site and news feed.

Figure is a venture-backed hardware and AI company rather than a self-serve software vendor. Its site has sections for news, careers, an index of topics and a company area, and it recruits heavily for robotics, AI and humanoid engineering roles. It does not publish consumer prices; engagement happens through business contact, partnerships and hiring.

**Pricing & Plans:** Contact for pricing. Figure does not publish consumer or self-serve pricing; commercial engagement is arranged directly with the company through its contact channel.

- **Figure 03 humanoid platform:** A general-purpose humanoid robot designed for everyday household and workplace tasks, with a human-shaped body and dexterous hands.
- **Helix vision-language-action AI:** Figure's in-house AI model interprets visual input and language and translates them into physical action in unpredictable environments.
- **Designed for existing human spaces:** Because it is humanoid, the robot is meant to work with everyday objects, handles, shelves and appliances without redesigning the space.
- **Enterprise and partner engagement:** The company works with businesses and partners rather than offering a self-serve consumer product, with enquiries handled through its contact form.
- **Robotics AI research organisation:** A large in-house team with deep AI and humanoid experience continues to advance the hardware and the underlying models.

**Strengths:** Ambitious, vertically integrated approach covering both humanoid hardware and the AI model; Helix gives the robot language-driven control suited to messy, unpredictable real environments; Human-shaped design targets homes and workplaces as they already are; Strong engineering team and active public communication through news and demonstrations

**Limitations:** No public pricing or self-serve purchase route; engagement is by business contact; General-purpose humanoid capability is still an emerging area with limited real-world deployment; Availability, timelines and supported use cases depend on the company's own rollout plans

[Profile (Markdown)](https://openaitools.app/tool/figureai.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Figure and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Figure has 396,612 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Figure has a month-over-month growth rate of +24.2%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Figure: Contact for Pricing. Contact for pricing. Figure does not publish consumer or self-serve pricing; commercial engagement is arranged directly with the company through its contact channel. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Muse](https://openaitools.app/tool/muse-ai-1) | 45,751,822 | +228.3% | Contact for Pricing | Performs everyday digital tasks using a secure virtual cloud machine instead of physical embodied hardware. | [.md](https://openaitools.app/tool/muse-ai-1.md) |
| 2 | [Manus](https://openaitools.app/tool/manus) | 19,195,779 | -1.7% | Free Trial | Executes complex multi-step digital workflows as an autonomous software agent rather than physical robotic automation. | [.md](https://openaitools.app/tool/manus.md) |
| 3 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 4 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 5 | [Abacus.AI](https://openaitools.app/tool/abacus-ai) | 3,278,636 | -1.7% | Contact for Pricing | An all-in-one AI super assistant for professionals and enterprises | [.md](https://openaitools.app/tool/abacus-ai.md) |
| 6 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 7 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 8 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 9 | [Dust](https://openaitools.app/tool/dust) | 547,217 | +1.8% | Contact for Pricing | Multiplayer AI where people and agents work side by side | [.md](https://openaitools.app/tool/dust.md) |
| 10 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |

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Source: https://openaitools.app/compare/figureai-vs-salesforce-einstein

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