# Fireflies.ai vs Switch

Fireflies.ai records 4,411,502 monthly visits with +3% month-over-month growth and Freemium pricing. Switch records 0 monthly visits with -100% growth and Paid pricing.

| Metric | [Fireflies.ai](https://openaitools.app/tool/fireflies-ai) | [Switch](https://openaitools.app/tool/switch) |
| :--- | :--- | :--- |
| Website URL | https://fireflies.ai | https://switchphone.ai |
| Categories | AI Meeting Assistant, AI Note Taker, AI Transcription, AI Summarizer | AI Agent, AI Assistant, AI Task Management |
| Pricing Model | Freemium | Paid |
| Monthly Visits | 4,411,502 | 0 |
| MoM Growth Rate | +3% | -100% |
| Primary Market | United States | Global |
| Direct Visits | 2,268,362 | 0 |
| Review Score | 4.1 | 4.4 |
| Saved Count | 16 | 0 |
| Supported Platforms | Website | Website |

## Fireflies.ai

Fireflies.ai began as one of the first bots that would quietly join a video call, record it, and return a searchable transcript. That core still exists, but the product has expanded into a broader work assistant, marketed under the persona 'Fred'. Fred captures meetings and takes notes, can be tagged in Slack to answer questions or catch people up, drafts and sorts email, tracks action items, and searches across a company's scattered knowledge so answers surface with citations.\n\nThe platform integrates broadly, which is a large part of its appeal: 240+ connectors covering Zoom, Google Meet, Microsoft Teams, Gmail and Outlook, Slack and Notion, HubSpot and Salesforce, and project tools like Jira, Asana and Trello. Conversation analytics turn call recordings into deal-health signals, team trends and coaching material, while live assist surfaces answers and suggestions during the call itself. A Chrome extension, mobile apps and voice agents extend capture beyond scheduled meetings.\n\nOn pricing, Fireflies runs a freemium model: a free tier with a monthly transcription allowance and limited storage, then Business and Enterprise plans that add more storage, analytics, admin controls and security options. The company advertises ISO 42001, SOC 2 Type II, GDPR, HIPAA and FERPA alignment, and states that customer meetings and transcripts are not used to train AI models.

**Pricing & Plans:** Freemium. A free plan covers a limited monthly transcription allowance and basic summaries; paid Business and Enterprise tiers add storage, analytics, admin controls and compliance features. Check fireflies.ai for current prices.

- **AI notetaker:** Automatically joins Zoom, Google Meet, Microsoft Teams and other calls to record, transcribe with speaker labels, and write summaries with decisions and action items.
- **AI assistant across apps:** Ask questions in Slack or the app and get answers drawn from past meetings, email and connected work tools, with links back to the source.
- **Conversation analytics:** Track deal health, talk-time trends, sentiment and topics across calls to inform sales, recruiting and coaching decisions.
- **240+ integrations:** Connects to conferencing, email, CRM, project management, storage and collaboration tools so notes and tasks flow where your team already works.
- **Live assist and voice agents:** Get real-time suggestions during a call, and set up voice agents to handle routine calls and interviews at scale.

**Strengths:** Works across major conferencing platforms with minimal setup; Strong search and analytics layer on top of transcripts, not just raw notes; Extensive integrations with CRM, project management and collaboration tools; Mature compliance posture including SOC 2 Type II and a stated no-training-on-customer-data policy

**Limitations:** Free plan limits storage and advanced analytics, so teams outgrow it quickly; Recording bots joining calls can feel intrusive unless participants are notified; Accuracy varies with audio quality, accents and heavy cross-talk

[Profile (Markdown)](https://openaitools.app/tool/fireflies-ai.md)

## Switch

Switchphone, listed in this directory as Switch, is positioned as an always-on receptionist for small and mid-sized service businesses. The core promise is simple: when a customer calls and nobody is free to pick up, the AI voice agent answers in under two seconds, asks what the caller needs, and takes the next useful action rather than routing them to voicemail. It books appointments against live calendar availability, qualifies leads with scripted questions, and hands high-value callers to a human — all with a transcript and summary written back to your records.

The product also covers outbound work. A follow-up agent chases missed enquiries, sends reminders, and re-engages customers who have gone quiet, which is how the vendor frames the payback story: one recovered call per month is often enough to cover the subscription. Setup is deliberately low-friction — you enter your website URL, receive a text code, and call to hear a receptionist built from your own content before committing.

The site reports 30,265+ verified App Store reviews and says the product has been trusted since 2021. Published tiers are Starter, Standard, and Pro, billed monthly with minute allowances and a 20% discount for annual billing. Switchphone is operated by Atlas Guide, Inc. and is aimed at trades, salons, clinics, agencies, and other businesses that live and die by the phone.

**Pricing & Plans:** Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

- **Instant 24/7 call answering:** The agent picks up in under two seconds, 24/7, and can handle unlimited concurrent calls without hold times or voicemail.
- **Live appointment booking:** It checks real calendar availability, books the slot during the call, logs the customer to your CRM, and texts a confirmation before hanging up.
- **Lead qualification and call transfer:** Ask qualifying questions, flag high-value callers, and hand them to a human while routine calls never interrupt your staff.
- **Outbound follow-up and reminders:** An outbound agent follows up on missed enquiries, sends reminders, and re-engages lapsed customers on your schedule.
- **Transcripts, summaries and dashboard:** Every call is recorded and summarised, with a live dashboard showing answered calls, bookings, and outcomes.

**Strengths:** Answers calls in under two seconds around the clock with unlimited concurrent lines; Books appointments and writes results straight into your calendar and CRM; Separates routine calls from high-value leads so staff are only interrupted when it matters; Free preview build means you hear the agent on your own business before paying

**Limitations:** No self-serve public sign-up flow — you must call the AI agent or request a demo to get a plan; Plans are priced per month with minute caps (1,000–2,650 min), so high-volume callers need to upgrade; Built for phone-based businesses; teams without inbound call volume will see little value

[Profile (Markdown)](https://openaitools.app/tool/switch.md)

## Frequently Asked Questions

### How do Fireflies.ai and Switch compare in monthly traffic?

Fireflies.ai has 4,411,502 monthly visits, while Switch has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Fireflies.ai has a month-over-month growth rate of +3%; Switch has -100%.

### How does pricing compare?

Fireflies.ai: Freemium. Freemium. A free plan covers a limited monthly transcription allowance and basic summaries; paid Business and Enterprise tiers add storage, analytics, admin controls and compliance features. Check fireflies.ai for current prices. Switch: Paid. Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [TurboScribe](https://openaitools.app/tool/turboscribe-ai) | 27,661,771 | +2.1% | Freemium | Unlimited AI transcription of audio and video in 98+ languages | [.md](https://openaitools.app/tool/turboscribe-ai.md) |
| 2 | [Otter AI](https://openaitools.app/tool/otter-ai) | 7,360,981 | +9.6% | Freemium | Pioneering meeting transcription tool with strong live collaboration, but less flexible custom AI prompt management than Fireflies. | [.md](https://openaitools.app/tool/otter-ai.md) |
| 3 | [Tactiq](https://openaitools.app/tool/tactiq) | 6,521,542 | +4.1% | Freemium | Transcribes meetings live via browser extension without requiring an external bot participant, but relies on active browser tabs. | [.md](https://openaitools.app/tool/tactiq.md) |
| 4 | [Fathom](https://openaitools.app/tool/fathom-2-0) | 5,620,385 | +0.2% | Freemium, Free Trial | Offers a more generous free tier and instant meeting summaries, but has fewer enterprise CRM integrations than Fireflies. | [.md](https://openaitools.app/tool/fathom-2-0.md) |
| 5 | [Read Speaker Coach](https://openaitools.app/tool/read-speaker-coach) | 4,071,302 | -4.8% | Freemium, Paid | Meeting summaries, transcripts, and AI search that turn meetings into outcomes | [.md](https://openaitools.app/tool/read-speaker-coach.md) |
| 6 | [Notta](https://openaitools.app/tool/notta) | 2,585,354 | +2% | Freemium, Paid, Contact for Pricing | Delivers strong transcription accuracy across many languages, but lacks some of Fireflies's advanced team knowledge-base search features. | [.md](https://openaitools.app/tool/notta.md) |
| 7 | [tl;dv](https://openaitools.app/tool/tldv-io) | 1,396,729 | +1.9% | Freemium | Excels at capturing and clipping video highlights across global platforms, but offers slightly less deep conversation analytics. | [.md](https://openaitools.app/tool/tldv-io.md) |
| 8 | [Wajo](https://openaitools.app/tool/wajo) | 743,352 | +469.3% | Freemium | AI action agents that call, book, buy and get it done | [.md](https://openaitools.app/tool/wajo.md) |
| 9 | [Circleback](https://openaitools.app/tool/circleback) | 272,906 | +12.5% | Free Trial | Focuses heavily on clean action items and automated follow-ups, but has fewer custom bot configuration options. | [.md](https://openaitools.app/tool/circleback.md) |
| 10 | [Numa \| AI for Dealerships](https://openaitools.app/tool/numa-com) | 232,387 | +12.5% | Contact for Pricing | The AI operating system that answers every dealership call, books the appointment, and protects CSI in real time. | [.md](https://openaitools.app/tool/numa-com.md) |

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Source: https://openaitools.app/compare/fireflies-ai-vs-switch

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