# Flame Analytics vs Userpilot

Flame Analytics records 22,598 monthly visits with -5.6% month-over-month growth and Contact for Pricing pricing. Userpilot records 135,763 monthly visits with -11.3% growth and Free Trial, Paid, Contact for Pricing pricing.

| Metric | [Flame Analytics](https://openaitools.app/tool/flameanalytics-com) | [Userpilot](https://openaitools.app/tool/userpilot) |
| :--- | :--- | :--- |
| Website URL | https://flameanalytics.com | https://userpilot.com |
| Categories | AI For Data Analytics, AI Marketing, AI Data Mining, AI Lead Generation | AI Customer Service, AI Productivity Tools, AI Marketing |
| Pricing Model | Contact for Pricing | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 22,598 | 135,763 |
| MoM Growth Rate | -5.6% | -11.3% |
| Primary Market | Spain | United States |
| Direct Visits | 5,946 | 41,296 |
| Review Score | 4 | 4.3 |
| Saved Count | 0 | 0 |
| Supported Platforms | Website | Website |

## Flame Analytics

Flame Analytics targets anyone who runs a physical venue and needs to know what actually happens inside it. Retailers, shopping centres, supermarkets, hotels, banks, transport hubs and public venues connect their existing camera estate to the platform, and Flame's proprietary AI models turn that footage into real-time metrics. The core product is organised around three pillars: Traffic, which measures inside and outside footfall, monitors occupancy live and computes genuine conversion; Customer Journey, which tracks routes, dwell times and zone interactions to expose in-store behaviour; and Connect, which uses guest WiFi captive portals to capture, segment and market to visitors based on location, profile and behaviour.

Privacy is the defining design constraint rather than an afterthought. Flame's video technology is explicitly built without biometrics, so it does not identify individuals or store facial data, and the platform is positioned as GDPR-compliant by design. The company also emphasises hardware efficiency and reuse of existing cameras, which keeps deployment cost and effort down compared with rip-and-replace sensor rollouts. The reporting layer is aimed at non-technical operators as much as analysts: drag-and-drop dashboards, pre-built templates, dynamic reports, automated scheduling and more than 200 KPIs tailored to different venue types and use cases.

By design the platform is integration-friendly. It connects with leading CCTV and people-counting systems and plugs into cloud platforms, data lakes and enterprise analytics environments, so measurement can flow into the wider data ecosystem instead of living in isolation. Typical use cases span people counting, conversion analytics cross-checked with POS, heatmaps and dwell analysis, occupancy management with capacity alerts, queue and checkout-abandonment analytics, restroom cleaning schedules based on real usage, DOOH audience measurement for retail media sales, and guest or corporate WiFi access. The company is headquartered in Spain, publishes case studies and a partner programme, and sells mainly through a personalised demonstration with the customer's own data.

**Pricing & Plans:** Flame Analytics does not publish public list pricing. The site routes buyers to a "Request a demo" flow and a personalised 20-minute session using the customer's own data and use case, so pricing is contact-for-pricing and typically depends on venue count, modules selected and camera infrastructure.

- **Traffic and conversion measurement:** Measure indoor and outdoor footfall, monitor occupancy in real time and calculate true conversion by cross-checking visitor data against POS transactions.
- **Customer journey and behaviour analysis:** Follow routes through the space, analyse dwell time and zone interactions, and read heatmaps and visit patterns to optimise each touchpoint.
- **Connect with guest WiFi:** Turn guest WiFi into capture, segmentation and marketing activation, launching personalised campaigns based on location, profile and behaviour.
- **Privacy-first, non-biometric AI:** Video analytics built without biometrics and positioned as GDPR-compliant by design, reusing existing CCTV hardware rather than requiring new sensor deployments.
- **200+ KPIs and automated reporting:** Drag-and-drop dashboards, pre-built templates, dynamic reports, scheduled delivery and more than 200 KPIs tailored to retail, malls, hospitality and transit.

**Strengths:** Works on existing CCTV and people-counting hardware, limiting new capex and installation effort; Non-biometric approach makes privacy and GDPR review notably easier for legal teams; More than 200 KPIs with drag-and-drop dashboards aimed at non-technical venue managers; Integrations with cloud platforms, data lakes and enterprise analytics avoid a data silo

**Limitations:** No transparent public pricing; budgeting requires a sales conversation and a tailored quote; Accuracy of insights depends on camera placement and quality of the existing estate; Full value typically requires multiple sites and POS or WiFi integration to be in place

[Profile (Markdown)](https://openaitools.app/tool/flameanalytics-com.md)

## Userpilot

Userpilot is built around a common SaaS problem: shipping features is the easy part, getting people to use them is not. The platform combines product analytics, in-app engagement, session replay and user feedback so a growth team can detect where users stall and immediately respond with a targeted in-app experience, rather than passing insights back and forth between disconnected tools.

Analytics is the foundation. Event autocapture, funnels, trends, paths, retention and cohort reports show what people do, and AI-generated insights and real-time notifications flag meaningful changes without someone having to build a report each time. Session replay adds the qualitative layer, letting teams watch real sessions alongside the quantitative data and spot frustration signals such as rage clicks or errors, with auto-masking designed for GDPR, HIPAA and SOC 2 contexts.

On top of that data sits the engagement layer. Onboarding flows, tooltips, banners, checklists, resource centres and behaviour-triggered emails can be built and iterated without developer involvement, and the same segmentation powers NPS, CSAT and behavioural surveys. More recently Userpilot has pushed into AI with Agent Lia, an autonomous growth agent that analyses data, generates content and takes action, plus Agent Analytics for teams running AI agents or chatbots inside their own products and an MCP server that exposes Userpilot data to external AI tools.

**Pricing & Plans:** Userpilot offers a 14-day free trial with no credit card required, then monthly-active-user based plans. Starter costs $299 per month and covers up to 2,000 MAU with in-app engagement, user segmentation, usage trends and NPS surveys. Growth starts from $849 per month and adds advanced product analytics, event autocapture, resource centres, advanced surveys, 100k free emails and 5k session replays per month with three-year retention. Enterprise is quoted individually and adds mobile engagement, premium CRM integrations, bulk import and export, data warehouse sync, advanced user management and security and compliance features. Agent Analytics for AI agents and MCP usage is available as an add-on for Growth and Enterprise.

- **AI-assisted product analytics:** Track feature usage, funnels, paths, retention and cohorts with event autocapture and AI-powered insights, without heavy data engineering.
- **No-code in-app engagement:** Build onboarding flows, tooltips, banners, spotlights, checklists and resource centers without code, and target them with behavioural logic.
- **User feedback and NPS:** Run NPS, CSAT and behavioural surveys across in-app, mobile and email channels, with AI summaries and sentiment and thematic analysis.
- **Session replay with privacy controls:** Watch real sessions linked to funnels and drop-offs, with frustration signals such as rage clicks and errors, plus auto-masking for privacy.
- **AI agent and MCP access:** Agent Lia analyses product data, creates content and executes actions, while MCP servers bring Userpilot data into Claude, ChatGPT, Copilot, Cursor or any MCP-ready tool.

**Strengths:** Product analytics, onboarding, feedback, session replay and email sit in one platform, so insights and action stay connected.; No-code builder lets product, design and marketing teams ship in-app experiences without engineering tickets.; AI features are practical rather than decorative: Lia takes actions, and Agent Analytics measures real AI agent performance.; MCP server and broad integrations let you push Userpilot data into the AI and analytics tools you already use.

**Limitations:** Pricing is based on monthly active users, so costs rise as the product grows.; Startup-tier analytics depth is limited compared with the Growth plan, which is a significant cost jump.; The breadth of features means onboarding the team and setting up tracking properly takes real effort.

[Profile (Markdown)](https://openaitools.app/tool/userpilot.md)

## Frequently Asked Questions

### How do Flame Analytics and Userpilot compare in monthly traffic?

Flame Analytics has 22,598 monthly visits, while Userpilot has 135,763. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Flame Analytics has a month-over-month growth rate of -5.6%; Userpilot has -11.3%.

### How does pricing compare?

Flame Analytics: Contact for Pricing. Flame Analytics does not publish public list pricing. The site routes buyers to a "Request a demo" flow and a personalised 20-minute session using the customer's own data and use case, so pricing is contact-for-pricing and typically depends on venue count, modules selected and camera infrastructure. Userpilot: Free Trial, Paid, Contact for Pricing. Userpilot offers a 14-day free trial with no credit card required, then monthly-active-user based plans. Starter costs $299 per month and covers up to 2,000 MAU with in-app engagement, user segmentation, usage trends and NPS surveys. Growth starts from $849 per month and adds advanced product analytics, event autocapture, resource centres, advanced surveys, 100k free emails and 5k session replays per month with three-year retention. Enterprise is quoted individually and adds mobile engagement, premium CRM integrations, bulk import and export, data warehouse sync, advanced user management and security and compliance features. Agent Analytics for AI agents and MCP usage is available as an add-on for Growth and Enterprise.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | +10.7% | Paid | The AI platform for customer experience and business communications | [.md](https://openaitools.app/tool/dialpad.md) |
| 2 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Conversational AI and helpdesk built for ecommerce brands | [.md](https://openaitools.app/tool/gorgias.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | AI customer service that answers instantly and turns chats into revenue | [.md](https://openaitools.app/tool/tidio.md) |
| 5 | [Canny Autopilot](https://openaitools.app/tool/canny-autopilot) | 419,132 | -10.5% | Freemium, Paid, Contact for Pricing | AI feedback capture that ties customer requests to revenue | [.md](https://openaitools.app/tool/canny-autopilot.md) |
| 6 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | AI support agent plus helpdesk built for ecommerce brands | [.md](https://openaitools.app/tool/richpanel.md) |
| 7 | [Pylon](https://openaitools.app/tool/pylon) | 284,885 | +6.1% | Paid | Agentic B2B support platform unifying every channel, AI agents, and customer context | [.md](https://openaitools.app/tool/pylon.md) |
| 8 | [Guideflow](https://openaitools.app/tool/guideflow) | 240,030 | +0.2% | Freemium | Create interactive product demos in seconds, no code required | [.md](https://openaitools.app/tool/guideflow.md) |
| 9 | [Simple Analytics](https://openaitools.app/tool/simpleanalytics-com) | 106,690 | -9.3% | Freemium, Paid | Cookie-free web analytics you can run without consent banners or personal data | [.md](https://openaitools.app/tool/simpleanalytics-com.md) |
| 10 | [viral.app](https://openaitools.app/tool/viral-app) | 89,176 | +14.3% | Free Trial, Paid | The operating system for UGC marketing and short-form analytics | [.md](https://openaitools.app/tool/viral-app.md) |

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Source: https://openaitools.app/compare/flameanalytics-com-vs-userpilot

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