SpecialistDeeply integrated with Salesforce CRM data for enterprise service, but tied closely to the Salesforce ecosystem.
SpecialistDeeply integrated with Salesforce CRM data for enterprise service, but tied closely to the Salesforce ecosystem.
forms.app records 987,157 monthly visits with -11.2% month-over-month growth and Freemium, Paid pricing. PolyAI records 319,894 monthly visits with +24.3% growth and Contact for Pricing pricing.

Enterprise voice AI that resolves customer conversations
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | forms.app | poly.ai |
| Pricing Model | Freemium, Paid | Contact for Pricing |
| Monthly Visits | 987.16K (987,157) | 319.89K (319,894) |
| MoM Traffic Delta | -124.04K (-11.2%) | +62.54K (+24.3%) |
| Primary Market & Share | 🇧🇷 Brazil (26.1%) | 🇺🇸 United States (23.1%) |
| Direct Visits / mo | 595.53K | 105.94K |
| User Rating | 4.2 | 4.4 |
| Supported Platforms | Website | Website |
Build forms, surveys and quizzes in seconds — with unlimited free responses
Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.

Enterprise voice AI that resolves customer conversations
Build and run the same agent across phone calls, SMS, webchat and messaging channels from a single Dialog Studio workspace.
Dialog-RSN-1 handles audio natively with sub-300ms responses and strong turn-taking, while Dialog-Raven-3.5 covers text-based and multilingual dialog.
Assemble flows, tools and brand voice in Dialog Studio with drag-and-drop or code, and let Wren assist in designing and optimising agents.
Pre-built connectors, a self-serve Connect Portal and open APIs let agents read and write in CRMs, booking systems, billing platforms and more.
SpecialistDeeply integrated with Salesforce CRM data for enterprise service, but tied closely to the Salesforce ecosystem.
SpecialistDeeply integrated with Salesforce CRM data for enterprise service, but tied closely to the Salesforce ecosystem.
SpecialistIndustry-leading ultra-realistic voice synthesis and cloning, but requires custom building your own telephony integration layer.
SpecialistIndustry-leading ultra-realistic voice synthesis and cloning, but requires custom building your own telephony integration layer.
Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation.

Comprehensive multi-channel bot builder, but less tuned for high-volume enterprise call center handling than PolyAI.

SpecialistCombines traditional cloud calling with AI voice agents, but is primarily a phone system rather than bespoke voice AI.

Excellent omnichannel enterprise customer service agent orchestration, but less specialized purely in telephony voice calls than PolyAI.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.

SpecialistProvides a superior visual canvas for designing voice workflows, but requires third-party telephony setup compared to PolyAI.

Powerful enterprise phone agent platform for high-volume calls, but requires deeper technical setup than PolyAI's managed deployments.
Powerful enterprise phone agent platform for high-volume calls, but requires deeper technical setup than PolyAI's managed deployments.

Provides seamless AI-native form generation from text prompts, matching forms.app's speed with cleaner modern layouts.

SpecialistExcels at building interactive quizzes and polls for lead capture, offering richer marketing funnel features than forms.app.
SpecialistExcels at building interactive quizzes and polls for lead capture, offering richer marketing funnel features than forms.app.

Offers easier no-code voice agent deployment for SMBs, but lacks PolyAI's heavy enterprise telephony integrations.
Offers easier no-code voice agent deployment for SMBs, but lacks PolyAI's heavy enterprise telephony integrations.