# forms.app vs PolyAI

forms.app records 987,157 monthly visits with -11.2% month-over-month growth and Freemium, Paid pricing. PolyAI records 319,894 monthly visits with +24.3% growth and Contact for Pricing pricing.

| Metric | [forms.app](https://openaitools.app/tool/forms-app) | [PolyAI](https://openaitools.app/tool/poly-ai-ai) |
| :--- | :--- | :--- |
| Website URL | https://forms.app | https://poly.ai |
| Categories | AI Forms, AI Quiz Generator, AI Quizzes | AI Voice Assistants, AI Agent, AI Customer Service, AI Call Center |
| Pricing Model | Freemium, Paid | Contact for Pricing |
| Monthly Visits | 987,157 | 319,894 |
| MoM Growth Rate | -11.2% | +24.3% |
| Primary Market | Brazil | United States |
| Direct Visits | 595,531 | 105,942 |
| Review Score | 4.2 | 4.4 |
| Saved Count | 3 | 5 |
| Supported Platforms | Website | Website |

## forms.app

forms.app is built around a simple promise: collect data without limits and without a learning curve. The editor is drag-and-drop, so anyone on a team can assemble an application form, booking form, registration page or customer satisfaction survey in minutes, pulling from a library of 5000+ pre-built templates that already include the fields you would otherwise forget.

Beyond plain forms, the platform handles surveys, quizzes, polls and tests, and it adds AI assistance at several points. You can describe the form you need and let the AI form generator build it, ask for alternative phrasings of a question so it reads more naturally, or auto-generate multiple-choice answer options. Once responses arrive, real-time submission tracking, smart filters and AI insights help you interpret the data rather than just export it.

The team and automation side matters just as much: unlimited responses, views and members on the free tier, plus 500+ integrations and webhooks that push submissions into Google Sheets, CRMs or internal tools. Security posture includes GDPR compliance, ISO/IEC 27001 certification, PCI DSS and OWASP alignment, which is why the company positions itself as a fit for European and regulated buyers.

**Pricing & Plans:** Freemium with a permanently free tier that includes unlimited responses, views and team members. Paid plans unlock advanced branding, file uploads, e-signatures, PDF generation and higher storage; an Enterprise tier is available on request. Check the pricing page for current figures.

- **Drag-and-drop form builder:** Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
- **AI form generation:** Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
- **500+ integrations and webhooks:** Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
- **5000+ ready-made templates:** Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.
- **Response analytics and AI insights:** Track submissions in real time, filter results, analyse drop-off and get AI summaries of what your data says.

**Strengths:** Unlimited responses, views and team members on the free plan; AI assists at every stage: full form generation, question rewording, answer options and response insights; Very large template library and deep integration catalogue; Strong compliance set including GDPR and ISO/IEC 27001

**Limitations:** Some advanced features such as e-signatures and custom PDF generation sit behind paid plans; Very wide template library can take a moment to navigate; Best experience for complex branding requires a learning curve

[Profile (Markdown)](https://openaitools.app/tool/forms-app.md)

## PolyAI

PolyAI positions itself as an enterprise platform for agentic dialog: software agents that do not merely talk, but complete tasks. Customers call in, the agent authenticates them, understands the request in natural conversation, calls the systems it needs and finishes the job — booking, rescheduling, paying a bill, troubleshooting a device. The company reports that in its largest deployments around 90 percent of calls are resolved end to end without a human agent, across hundreds of millions of calls a year.

Under the hood are PolyAI's own dialog models, including the audio-native Dialog-RSN-1 for turn-taking, recognition and response, and Dialog-Raven-3.5 for webchat and multilingual text dialog. Agents are built in Dialog Studio, which supports configuration from no-code flows to full code, and connects to existing stacks through pre-built integrations, a self-serve Connect Portal and open APIs. The same agent can run on voice, SMS, webchat and messaging channels.

Because it targets regulated industries such as finance, healthcare, telecom and hotels, PolyAI emphasises governance: SOC 2 Type 2, ISO 27001, PCI DSS and GDPR compliance, SIP/TLS and SRTP encryption, mTLS, SSO/RBAC, and data residency in the US, UK, EU and APAC. Data is not used for training without opt-in. Pricing is quote-based via demo, though a free trial and API credit are offered for evaluation.

**Pricing & Plans:** Contact for pricing. PolyAI sells enterprise deployments through a demo and custom quote rather than published tiers; a free trial and introductory API credit are available for evaluation.

- **Voice and digital agents on one platform:** Build and run the same agent across phone calls, SMS, webchat and messaging channels from a single Dialog Studio workspace.
- **Proprietary dialog models:** Dialog-RSN-1 handles audio natively with sub-300ms responses and strong turn-taking, while Dialog-Raven-3.5 covers text-based and multilingual dialog.
- **No-code to full code building:** Assemble flows, tools and brand voice in Dialog Studio with drag-and-drop or code, and let Wren assist in designing and optimising agents.
- **Deep system integrations:** Pre-built connectors, a self-serve Connect Portal and open APIs let agents read and write in CRMs, booking systems, billing platforms and more.
- **Enterprise governance and compliance:** SOC 2 Type 2, ISO 27001, PCI DSS and GDPR alignment, encrypted voice transport, SSO/RBAC and regional data residency.

**Strengths:** Genuinely agentic: agents complete tasks across back-end systems rather than just answering questions; Audio-native models with very low latency, tuned for the hard parts of real phone calls; Strong enterprise posture with published compliance certifications and regional data residency; One platform spans voice, SMS, webchat and messaging with no-code and code paths

**Limitations:** No public pricing; every deployment goes through a sales conversation; Best suited to large contact centres, so small businesses may find it over-scoped; Full value depends on integrating back-end systems, which requires internal engineering effort

[Profile (Markdown)](https://openaitools.app/tool/poly-ai-ai.md)

## Frequently Asked Questions

### How do forms.app and PolyAI compare in monthly traffic?

forms.app has 987,157 monthly visits, while PolyAI has 319,894. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

forms.app has a month-over-month growth rate of -11.2%; PolyAI has +24.3%.

### How does pricing compare?

forms.app: Freemium, Paid. Freemium with a permanently free tier that includes unlimited responses, views and team members. Paid plans unlock advanced branding, file uploads, e-signatures, PDF generation and higher storage; an Enterprise tier is available on request. Check the pricing page for current figures. PolyAI: Contact for Pricing. Contact for pricing. PolyAI sells enterprise deployments through a demo and custom quote rather than published tiers; a free trial and introductory API credit are available for evaluation.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | Deeply integrated with Salesforce CRM data for enterprise service, but tied closely to the Salesforce ecosystem. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [ElevenLabs](https://openaitools.app/tool/elevenlabs-io) | 42,396,771 | +26.1% | Freemium, Paid, Contact for Pricing | Industry-leading ultra-realistic voice synthesis and cloning, but requires custom building your own telephony integration layer. | [.md](https://openaitools.app/tool/elevenlabs-io.md) |
| 3 | [Fillout](https://openaitools.app/tool/fillout-com) | 3,923,917 | -9.7% | Freemium | Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation. | [.md](https://openaitools.app/tool/fillout-com.md) |
| 4 | [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | -3.4% | Freemium, Contact for Pricing | Comprehensive multi-channel bot builder, but less tuned for high-volume enterprise call center handling than PolyAI. | [.md](https://openaitools.app/tool/botmaker.md) |
| 5 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Combines traditional cloud calling with AI voice agents, but is primarily a phone system rather than bespoke voice AI. | [.md](https://openaitools.app/tool/justcall.md) |
| 6 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Excellent omnichannel enterprise customer service agent orchestration, but less specialized purely in telephony voice calls than PolyAI. | [.md](https://openaitools.app/tool/sierra.md) |
| 7 | [BlockSurvey](https://openaitools.app/tool/block-survey) | 302,480 | -14.9% | Freemium, Paid | Focuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection. | [.md](https://openaitools.app/tool/block-survey.md) |
| 8 | [Voiceflow](https://openaitools.app/tool/voiceflow-ai) | 272,253 | -18.1% | Freemium, Free Trial, Contact for Pricing | Provides a superior visual canvas for designing voice workflows, but requires third-party telephony setup compared to PolyAI. | [.md](https://openaitools.app/tool/voiceflow-ai.md) |
| 9 | [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | +7.4% | Paid, Contact for Pricing | Powerful enterprise phone agent platform for high-volume calls, but requires deeper technical setup than PolyAI's managed deployments. | [.md](https://openaitools.app/tool/bland-ai.md) |
| 10 | [Makeform](https://openaitools.app/tool/makeform) | 160,692 | -10.8% | Freemium | Provides seamless AI-native form generation from text prompts, matching forms.app's speed with cleaner modern layouts. | [.md](https://openaitools.app/tool/makeform.md) |

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Source: https://openaitools.app/compare/forms-app-vs-poly-ai-ai

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