# forms.app vs Respond.io

forms.app records 987,157 monthly visits with -11.2% month-over-month growth and Freemium, Paid pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

| Metric | [forms.app](https://openaitools.app/tool/forms-app) | [Respond.io](https://openaitools.app/tool/respond-io) |
| :--- | :--- | :--- |
| Website URL | https://forms.app | https://respond.io |
| Categories | AI Forms, AI Quiz Generator, AI Quizzes | AI Chatbot, AI Customer Service, AI Sales Assistant, AI Reply |
| Pricing Model | Freemium, Paid | Freemium |
| Monthly Visits | 987,157 | 1,606,802 |
| MoM Growth Rate | -11.2% | -8.7% |
| Primary Market | Brazil | Malaysia |
| Direct Visits | 595,531 | 1,241,500 |
| Review Score | 4.2 | 4.5 |
| Saved Count | 3 | 1 |
| Supported Platforms | Website | Website |

## forms.app

forms.app is built around a simple promise: collect data without limits and without a learning curve. The editor is drag-and-drop, so anyone on a team can assemble an application form, booking form, registration page or customer satisfaction survey in minutes, pulling from a library of 5000+ pre-built templates that already include the fields you would otherwise forget.

Beyond plain forms, the platform handles surveys, quizzes, polls and tests, and it adds AI assistance at several points. You can describe the form you need and let the AI form generator build it, ask for alternative phrasings of a question so it reads more naturally, or auto-generate multiple-choice answer options. Once responses arrive, real-time submission tracking, smart filters and AI insights help you interpret the data rather than just export it.

The team and automation side matters just as much: unlimited responses, views and members on the free tier, plus 500+ integrations and webhooks that push submissions into Google Sheets, CRMs or internal tools. Security posture includes GDPR compliance, ISO/IEC 27001 certification, PCI DSS and OWASP alignment, which is why the company positions itself as a fit for European and regulated buyers.

**Pricing & Plans:** Freemium with a permanently free tier that includes unlimited responses, views and team members. Paid plans unlock advanced branding, file uploads, e-signatures, PDF generation and higher storage; an Enterprise tier is available on request. Check the pricing page for current figures.

- **Drag-and-drop form builder:** Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
- **AI form generation:** Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
- **500+ integrations and webhooks:** Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
- **5000+ ready-made templates:** Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.
- **Response analytics and AI insights:** Track submissions in real time, filter results, analyse drop-off and get AI summaries of what your data says.

**Strengths:** Unlimited responses, views and team members on the free plan; AI assists at every stage: full form generation, question rewording, answer options and response insights; Very large template library and deep integration catalogue; Strong compliance set including GDPR and ISO/IEC 27001

**Limitations:** Some advanced features such as e-signatures and custom PDF generation sit behind paid plans; Very wide template library can take a moment to navigate; Best experience for complex branding requires a learning curve

[Profile (Markdown)](https://openaitools.app/tool/forms-app.md)

## Respond.io

Most B2C companies end up chatting with customers across half a dozen apps, and the result is missed messages, duplicated work and no single view of the relationship. Respond.io addresses that by consolidating WhatsApp, TikTok, Instagram, Facebook Messenger, Telegram, Viber, Line, email and website chat into one shared inbox. Every contact, conversation and deal lives in one place, colleagues can assign and hand off threads internally, and a built-in CRM keeps lead status, tags, custom fields and lifecycle stage attached to the person rather than to the app they messaged from.

AI is woven through the platform rather than bolted on. AI agents greet new enquiries, ask qualifying questions, route the conversation to the right team or salesperson, and take care of repetitive requests like order status or opening hours. An AI-powered contact automation layer can follow up with leads that went quiet, tag conversations automatically and trigger workflows when a customer replies. For marketing teams, broadcast campaigns and click-to-chat links on ads let one message reach thousands of customers while replies still land in a human-operated inbox with full context.

Deployment is channel-agnostic and aimed at operations rather than engineering. Businesses connect their own WhatsApp Business API number or social accounts, build workflows with a no-code builder, and add teammates with role-based permissions. Multi-channel reporting shows response times, resolution rates and campaign performance per channel, which helps teams spot where the real bottlenecks are. Pricing is freemium: a free trial and entry-level tiers exist, with paid plans scaling by number of users and monthly active contacts, and WhatsApp messaging costs handled separately by the provider.

**Pricing & Plans:** Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

- **Unified team inbox:** Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
- **AI agents and automation:** AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
- **Contact lifecycle CRM:** Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
- **Broadcast campaigns and click-to-chat:** Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
- **Reporting and analytics:** Measure response and resolution times, agent workload and campaign performance across every connected channel.

**Strengths:** Genuinely broad channel coverage, including WhatsApp Business API and social apps B2C customers actually use; AI agents handle routine qualification and follow-up work alongside, not instead of, human teammates; Built-in contact CRM and pipelines reduce the need for a separate tool; Multi-channel analytics make it easier to prove where revenue comes from

**Limitations:** WhatsApp messaging costs are separate from the platform subscription and can add up; Pricing scales with monthly active contacts, so high-volume contact lists get expensive; Teams wanting deep custom workflow logic may hit the limits of the no-code builder

[Profile (Markdown)](https://openaitools.app/tool/respond-io.md)

## Frequently Asked Questions

### How do forms.app and Respond.io compare in monthly traffic?

forms.app has 987,157 monthly visits, while Respond.io has 1,606,802. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

forms.app has a month-over-month growth rate of -11.2%; Respond.io has -8.7%.

### How does pricing compare?

forms.app: Freemium, Paid. Freemium with a permanently free tier that includes unlimited responses, views and team members. Paid plans unlock advanced branding, file uploads, e-signatures, PDF generation and higher storage; an Enterprise tier is available on request. Check the pricing page for current figures. Respond.io: Freemium. Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 2 | [Fillout](https://openaitools.app/tool/fillout-com) | 3,923,917 | -9.7% | Freemium | Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation. | [.md](https://openaitools.app/tool/fillout-com.md) |
| 3 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Purpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io. | [.md](https://openaitools.app/tool/gorgias.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) |
| 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io. | [.md](https://openaitools.app/tool/tidio.md) |
| 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder. | [.md](https://openaitools.app/tool/callbell.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [SleekFlow](https://openaitools.app/tool/sleekflow) | 348,111 | -2% | Paid, Contact for Pricing | Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io. | [.md](https://openaitools.app/tool/sleekflow.md) |
| 10 | [BlockSurvey](https://openaitools.app/tool/block-survey) | 302,480 | -14.9% | Freemium, Paid | Focuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection. | [.md](https://openaitools.app/tool/block-survey.md) |

---
Source: https://openaitools.app/compare/forms-app-vs-respond-io

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)