# Ghostly Chat vs Salesforce Agentforce (formerly Einstein)

Ghostly Chat records 10 monthly visits with -97.4% month-over-month growth and Freemium pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Ghostly Chat](https://openaitools.app/tool/ghostly-chat) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://www.ghostly.chat | https://www.salesforce.com/agentforce/ |
| Categories | AI Chatbot, No-Code&Low-Code, AI API, AI Knowledge Base | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 10 | 111,910,743 |
| MoM Growth Rate | -97.4% | +2.2% |
| Primary Market | Spain | United States |
| Direct Visits | 4 | 60,741,009 |
| Review Score | 4.1 | 4.4 |
| Saved Count | 0 | 20 |
| Supported Platforms | Website | Website |

## Ghostly Chat

Ghostly Chat, at ghostly.chat, is a self-serve chatbot builder aimed at people who want an assistant on their website without writing code or paying per message. Its defining choice is a bring-your-own-key model: you supply your own OpenAI API key for GPT-3.5, GPT-4 or GPT-4o, and Ghostly charges only for the bot infrastructure, so you stay in control of how much AI you consume. Setup is designed to take about five minutes.

Training and customisation are the core of the product. You upload the material your bot should know — PDF, text and Markdown files, plus URLs for Ghostly to scrape — and you can always go back and adjust which files the bot is trained on. To shape behaviour you edit the system prompt, set predefined responses, and configure a welcome message. Appearance is just as flexible: pick a colour theme, set your primary colours, add your logo and switch between dark and light themes so the widget blends into your site.

Once configured, you embed the widget on your website and can offer it in multiple languages with easy translations. The pricing structure is deliberately not per-message: a free plan covers one chatbot, a bring-your-own-key setup, 30,000 characters of knowledge and website links, while paid Basic and Pro tiers raise the chatbot count, character allowance and website-link limits and remove the 'Powered by Ghostly' badge. All plans use your own OpenAI key.

**Pricing & Plans:** Ghostly Chat uses a freemium model built around your own OpenAI API key, so you pay only for bot infrastructure. There is a Free plan ($0, 1 chatbot, 30,000 characters, website links, GPT-3.5/GPT-4/GPT-4o), and paid Basic and Pro tiers that increase chatbots, character limits and website links and remove the Ghostly branding. Check the pricing page for current figures.

- **Bring your own API key:** Connect your own OpenAI key for GPT-3.5, GPT-4 or GPT-4o so you control AI usage costs — Ghostly only charges for the bot infrastructure.
- **Train on your own data:** Upload PDF, text and Markdown files and add website URLs; you can revisit and change the files your bot is trained on at any time.
- **Customise behaviour:** Shape exactly how your bot responds with a configurable system prompt, predefined responses and welcome messages.
- **Brand the widget:** Adjust the colour theme, logo and primary colours, and choose dark or light mode so the chatbot fits your website.
- **Easy embed and translations:** Embed the chatbot on your site with simple configuration and offer it to visitors in multiple languages.

**Strengths:** No-code setup that takes about five minutes; Bring-your-own-key pricing avoids unpredictable per-message charges; Train on PDFs, text, Markdown and website URLs, and adjust later; Full control over system prompt, appearance, themes and translations

**Limitations:** Requires your own OpenAI API key, so you manage an OpenAI account separately; Usage costs depend on OpenAI's pricing rather than a flat all-in fee; Knowledge limits on lower tiers are measured in characters and can run out quickly

[Profile (Markdown)](https://openaitools.app/tool/ghostly-chat.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Ghostly Chat and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Ghostly Chat has 10 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Ghostly Chat has a month-over-month growth rate of -97.4%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Ghostly Chat: Freemium. Ghostly Chat uses a freemium model built around your own OpenAI API key, so you pay only for bot infrastructure. There is a Free plan ($0, 1 chatbot, 30,000 characters, website links, GPT-3.5/GPT-4/GPT-4o), and paid Basic and Pro tiers that increase chatbots, character limits and website links and remove the Ghostly branding. Check the pricing page for current figures. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 4 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 5 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 6 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 7 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 8 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |
| 9 | [Relevance AI](https://openaitools.app/tool/relevance-ai) | 192,083 | -15.5% | Free Trial, Contact for Pricing | Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security. | [.md](https://openaitools.app/tool/relevance-ai.md) |
| 10 | [SiteGPT](https://openaitools.app/tool/sitegpt) | 164,579 | -15% | Free Trial, Paid, Contact for Pricing | Custom AI support chatbots trained on your own website content | [.md](https://openaitools.app/tool/sitegpt.md) |

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Source: https://openaitools.app/compare/ghostly-chat-vs-salesforce-einstein

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