Glassix records 300,739 monthly visits with +6.6% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Trellus records 232,837 monthly visits with +33.9% growth and Paid, Contact for Pricing pricing.
Glassix is an AI-native contact center that puts autonomous AI agents on every customer channel. It unifies messaging and voice, resolves inquiries end to end, and gives teams oversight, analytics, and quality tools.
Power and parallel dialer with live AI coaching inside your CRM
| Dimension / Metric | | |
|---|---|---|
| Official Domain | glassix.com | trellus.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Paid, Contact for Pricing |
| Monthly Visits | 300.74K (300,739) | 232.84K (232,837) |
| MoM Traffic Delta | +18.49K (+6.6%) | +58.97K (+33.9%) |
| Primary Market & Share | 🇮🇱 Israel (96.5%) | 🇺🇸 United States (72%) |
| Direct Visits / mo | 202.67K | 185.25K |
| User Rating | 4.3 | 4.1 |
| Supported Platforms | Website | Website |
Glassix is an AI-native contact center that puts autonomous AI agents on every customer channel. It unifies messaging and voice, resolves inquiries end to end, and gives teams oversight, analytics, and quality tools.
Handles the major messaging apps plus voice in one conversational hub, so customers get answers wherever they already write.
Assign AI agents to customer-facing and internal workflows so routine inquiries conclude without a human handoff.
Route conversations to AI by default with people joining only where they add value, keeping quality consistent across shifts.
Dashboards, gap analysis, and quality assurance tools show where AI performs well and where policies or data need updating.
Power and parallel dialer with live AI coaching inside your CRM
Dial one contact at a time or call up to five lines simultaneously and be connected to whoever answers, directly from supported CRMs and sales platforms.
Eligible contacts are ranked by estimated likelihood of answering so reps spend each call block on the numbers most likely to turn into a conversation.
Suggested replies to questions and objections appear during the live call, with a transcript and notes available for review afterward.
Managers and teammates share a calling room where they can see who is dialing, listen to live conversations and coach reps as they happen.
SpecialistDeeply integrates autonomous customer service agents with Salesforce CRM data, but is overly complex for smaller support teams.
SpecialistDeeply integrates autonomous customer service agents with Salesforce CRM data, but is overly complex for smaller support teams.
Offers a more polished multi-channel helpdesk and advanced Fin AI agent, but with higher enterprise pricing tiers.
SpecialistIntegrates voice calls with robust AI contact center features, but functions more as a complete phone system.
SpecialistIntegrates voice calls with robust AI contact center features, but functions more as a complete phone system.
Tailored specifically for ecommerce customer support workflows and ticketing, whereas Glassix serves broader B2B use cases.
Provides a similarly unified multi-channel inbox and AI routing, but focuses heavily on social messaging app integrations.
Provides a similarly unified multi-channel inbox and AI routing, but focuses heavily on social messaging app integrations.
Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.
SpecialistCombines cloud calling and conversation intelligence, but lacks Trellus's dedicated parallel dialing engine.
Easier to set up for smaller websites with pre-built AI bots, but less robust for heavy enterprise contact centers.
Easier to set up for smaller websites with pre-built AI bots, but less robust for heavy enterprise contact centers.
Autonomous AI agents for every customer conversation, on every channel
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
Stronger focus on social commerce and sales messaging automation, but features less comprehensive standalone contact center voice features.
Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
