# Glean vs Shortwave

Glean records 3,301,875 monthly visits with +0.1% month-over-month growth and Contact for Pricing pricing. Shortwave records 193,316 monthly visits with -5.1% growth and Freemium, Free Trial pricing.

| Metric | [Glean](https://openaitools.app/tool/glean) | [Shortwave](https://openaitools.app/tool/shortwave) |
| :--- | :--- | :--- |
| Website URL | https://www.glean.com | https://www.shortwave.com |
| Categories | AI Productivity Tools, AI Agent, AI Assistant, AI Search Engine | AI Email Assistant, AI Email Writer, AI Summarizer, AI Agent |
| Pricing Model | Contact for Pricing | Freemium, Free Trial |
| Monthly Visits | 3,301,875 | 193,316 |
| MoM Growth Rate | +0.1% | -5.1% |
| Primary Market | United States | United States |
| Direct Visits | 2,628,666 | 155,928 |
| Review Score | 4.6 | 4.5 |
| Saved Count | 7 | 2 |
| Supported Platforms | Website | Website |

## Glean

Glean addresses a problem most enterprises hit after their first wave of AI adoption: models are powerful but isolated from the context of the business. The platform builds an enterprise context layer by indexing and understanding content across the tools a company already runs on, then uses that grounding to improve both answer quality and efficiency. Because fewer irrelevant tokens need to be sent to a model, the same question costs less to serve.

The product surface spans four areas: enterprise search, an AI assistant for everyday work, an agent platform for automating long-running processes, and Glean Protect for security and governance. Administrators also get model routing and an AI gateway, letting them decide which models handle which requests without rebuilding integrations. Everything inherits the access permissions of the source systems, so answers stay within each employee's existing rights.

Glean serves large organisations across finance, healthcare, retail, technology, and government, with published customers including Booking.com, Zillow, and Ericsson. It holds SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, and TX-RAMP Level 2 attestations, and reports 275+ connectors, 40+ supported language models, and 99.9%+ uptime on core services.

**Pricing & Plans:** Contact for pricing. Glean is licensed to organisations based on seats, connectors, and deployment scope, and is evaluated through a demo rather than self-serve purchase.

- **Permission-aware enterprise search:** Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
- **Agent builder and orchestration:** Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
- **Model routing and AI gateway:** Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
- **Grounded content and analysis:** Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.
- **Governance and observability:** Administrators get usage controls, spend visibility, audit logging, and compliance-ready governance for every AI interaction.

**Strengths:** Answers cite source systems and inherit their permissions, which removes the main blocker to enterprise-wide rollout; One platform covers search, assistant, and agents instead of three separate vendors; Model routing and token efficiency directly reduce the cost per AI query at scale; 275+ pre-built connectors shorten integration work considerably

**Limitations:** Enterprise pricing is quote-based, so budget planning requires a sales conversation; Full value depends on connecting many internal data sources, which takes IT effort; Smallest teams may find the platform more than they need

[Profile (Markdown)](https://openaitools.app/tool/glean.md)

## Shortwave

Shortwave was built by a team of ex-Googlers and is often described as the spiritual successor to Google Inbox. Its starting point is a faster, more organized inbox: tabs and bundles separate what matters from newsletters and promotions, emails convert into a prioritized to-do list, delivery schedules keep interruptions off your clock, and keyboard-first navigation keeps your hands off the mouse. Read receipts and link tracking add the context you normally only get from a sales tool.

The AI layer is where the product has moved furthest. Shortwave's agent works like an assistant inside the mailbox: give it a prompt and it will organize messages, draft replies in your own writing style, check availability and create calendar events, or analyze an entire team's mail and attachments to answer a question. AI filters written in plain English replace traditional rule builders, and autocomplete suggests real links, facts and phrases pulled from your own email history.

Team features address a familiar problem — discussing email in a separate chat app. Shared threads update in real time, teammates can leave private comments on a message, assignments create a clear owner, and shared labels build a common searchable archive. The platform reports CASA Tier 2 compliance, privacy features such as an image proxy and tracking-pixel blocking, and integrations with Slack, Notion, Asana, HubSpot and a sister product, Tasklet, for broader workflow automation. Clients are available for iOS, Android, Mac and Windows.

**Pricing & Plans:** Freemium with a free plan and no credit card required to start. Paid personal and business tiers unlock higher AI usage limits and advanced automation, including the Tasklet workflow product; a free trial is available.

- **Agentic AI assistant:** A conversational agent that organizes your inbox, identifies what matters, drafts replies, writes scheduling emails and runs multi-step workflows from a single prompt.
- **Automatic inbox organization:** Plain-language AI filters and scripts that automatically label, archive, star or sweep messages so you reach inbox zero faster.
- **AI search across email and files:** Ask questions in natural language and search across your own messages — or your whole team's emails and attachments — to get answers rather than links.
- **Real-time team collaboration:** Shared threads, private comments, assigned next steps and shared labels give a team one live view of important conversations.
- **Scheduling and follow-up tools:** Calendar checking, event creation, smart snooze suggestions, delivery schedules, link tracking and follow-up reminders all run inside the inbox.

**Strengths:** Genuinely agentic AI rather than a bolt-on summarize button; Collaboration features remove the need to paste screenshots into Slack; Keyboard-first, fast interface with a modern inbox layout; Broad integration set including Slack, Notion, Asana and HubSpot

**Limitations:** It is a full email client, so migrating means bringing your inbox and workflow with you; Advanced automation lives in paid tiers; Some features depend on connecting external tools like Slack, Notion and HubSpot; The feature set is deep enough that new users need time to learn the automation model

[Profile (Markdown)](https://openaitools.app/tool/shortwave.md)

## Frequently Asked Questions

### How do Glean and Shortwave compare in monthly traffic?

Glean has 3,301,875 monthly visits, while Shortwave has 193,316. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Glean has a month-over-month growth rate of +0.1%; Shortwave has -5.1%.

### How does pricing compare?

Glean: Contact for Pricing. Contact for pricing. Glean is licensed to organisations based on seats, connectors, and deployment scope, and is evaluated through a demo rather than self-serve purchase. Shortwave: Freemium, Free Trial. Freemium with a free plan and no credit card required to start. Paid personal and business tiers unlock higher AI usage limits and advanced automation, including the Tasklet workflow product; a free trial is available.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Superhuman](https://openaitools.app/tool/superhuman) | 6,514,241 | +7.9% | Paid | Lightning-fast email productivity suite with powerful AI triage and shortcuts, but carries a steep subscription price. | [.md](https://openaitools.app/tool/superhuman.md) |
| 3 | [Missive](https://openaitools.app/tool/missive) | 631,353 | +0.2% | Free Trial, Paid | Collaborative email client combining shared inboxes, team chat, and AI assistance for streamlined workflow management. | [.md](https://openaitools.app/tool/missive.md) |
| 4 | [Dust](https://openaitools.app/tool/dust) | 547,217 | +1.8% | Contact for Pricing | Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search. | [.md](https://openaitools.app/tool/dust.md) |
| 5 | [Spark Mail](https://openaitools.app/tool/spark-mail) | 435,229 | -13.5% | Freemium, Free Trial | Feature-rich cross-platform email client with integrated AI summarization and writing tools across multiple devices. | [.md](https://openaitools.app/tool/spark-mail.md) |
| 6 | [Gumloop](https://openaitools.app/tool/gumloop) | 379,557 | -21.1% | Freemium, Paid, Contact for Pricing | Build, share, and control AI agents that actually do the work | [.md](https://openaitools.app/tool/gumloop.md) |
| 7 | [Carly AI](https://openaitools.app/tool/carly-ai) | 340,001 | +1.5% | Freemium | Versatile AI assistant for inbox management and scheduling accessed directly via email, SMS, or WhatsApp. | [.md](https://openaitools.app/tool/carly-ai.md) |
| 8 | [BlueMail](https://openaitools.app/tool/bluemail) | 319,805 | -5.8% | Free | Privacy-focused email client featuring cross-platform support and a built-in generative AI assistant for drafts. | [.md](https://openaitools.app/tool/bluemail.md) |
| 9 | [Fyxer](https://openaitools.app/tool/fyxer-ai-executive-assistant) | 298,288 | -3.8% | Free Trial, Paid | Autonomous AI executive assistant handling complex email triaging, meeting notes, and calendar scheduling. | [.md](https://openaitools.app/tool/fyxer-ai-executive-assistant.md) |
| 10 | [Moveworks](https://openaitools.app/tool/moveworks) | 168,527 | -4.3% | Contact for Pricing | Automates employee IT and HR support requests exceptionally well, but focuses less on general universal document search. | [.md](https://openaitools.app/tool/moveworks.md) |

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Source: https://openaitools.app/compare/glean-vs-shortwave

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