
SpecialistThe AI workspace where teams and agents get work done together
Glean records 3,301,875 monthly visits with +0.1% month-over-month growth and Contact for Pricing pricing. Siena AI records 45,593 monthly visits with -31.5% growth and Contact for Pricing pricing.

Autonomous AI customer service agents that sound like your brand, not a bot
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | glean.com | siena.cx |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 3.3M (3,301,875) | 45.59K (45,593) |
| MoM Traffic Delta | +4.86K (+0.1%) | -20.95K (-31.5%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (43.2%) |
| Direct Visits / mo | 2.63M | 18.15K |
| User Rating | 4.6 | 4.4 |
| Supported Platforms | Website | Website |

Enterprise AI grounded in your company's own knowledge
Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.

Autonomous AI customer service agents that sound like your brand, not a bot
AI agents resolve shopper questions in your brand voice with a tone designed to feel human, handling order status, returns, and product questions end to end.
Siena can take actions inside connected systems — applying a discount code, processing a refund, updating an order — not just answer questions.
Order tracking works natively across 2,000+ carriers so agents can give accurate delivery answers without building custom integration work.
A Reviews Agent automates review management, while social and QA agents extend the same intelligence layer across other customer surfaces.

SpecialistThe AI workspace where teams and agents get work done together

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Conversational AI and helpdesk built for ecommerce brands

Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.
Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.

Free / Open-sourceAI customer service that answers instantly and turns chats into revenue
Free / Open-sourceAI customer service that answers instantly and turns chats into revenue

Free / Open-sourceAI support agent plus helpdesk built for ecommerce brands
Free / Open-sourceAI support agent plus helpdesk built for ecommerce brands
SpecialistBuild, share, and control AI agents that actually do the work
SpecialistBuild, share, and control AI agents that actually do the work

Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
Free / Open-sourceAI agents that answer, quote and take orders across every messaging channel
Free / Open-sourceAI agents that answer, quote and take orders across every messaging channel

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context

SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.
SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.

SpecialistDeploys enterprise conversational assistants and automated workflows, but lacks Glean's unified organization-wide knowledge graph search.