# Glean vs Stonly

Glean records 3,301,875 monthly visits with +0.1% month-over-month growth and Contact for Pricing pricing. Stonly records 171,488 monthly visits with -0.6% growth and Contact for Pricing pricing.

| Metric | [Glean](https://openaitools.app/tool/glean) | [Stonly](https://openaitools.app/tool/stonly) |
| :--- | :--- | :--- |
| Website URL | https://www.glean.com | https://stonly.com |
| Categories | AI Productivity Tools, AI Agent, AI Assistant, AI Search Engine | AI Knowledge Management, AI Customer Service, AI Answer, AI Chatbot |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 3,301,875 | 171,488 |
| MoM Growth Rate | +0.1% | -0.6% |
| Primary Market | United States | United States |
| Direct Visits | 2,628,666 | 103,404 |
| Review Score | 4.6 | 4.3 |
| Saved Count | 7 | 0 |
| Supported Platforms | Website | Website |

## Glean

Glean addresses a problem most enterprises hit after their first wave of AI adoption: models are powerful but isolated from the context of the business. The platform builds an enterprise context layer by indexing and understanding content across the tools a company already runs on, then uses that grounding to improve both answer quality and efficiency. Because fewer irrelevant tokens need to be sent to a model, the same question costs less to serve.

The product surface spans four areas: enterprise search, an AI assistant for everyday work, an agent platform for automating long-running processes, and Glean Protect for security and governance. Administrators also get model routing and an AI gateway, letting them decide which models handle which requests without rebuilding integrations. Everything inherits the access permissions of the source systems, so answers stay within each employee's existing rights.

Glean serves large organisations across finance, healthcare, retail, technology, and government, with published customers including Booking.com, Zillow, and Ericsson. It holds SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, and TX-RAMP Level 2 attestations, and reports 275+ connectors, 40+ supported language models, and 99.9%+ uptime on core services.

**Pricing & Plans:** Contact for pricing. Glean is licensed to organisations based on seats, connectors, and deployment scope, and is evaluated through a demo rather than self-serve purchase.

- **Permission-aware enterprise search:** Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
- **Agent builder and orchestration:** Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
- **Model routing and AI gateway:** Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
- **Grounded content and analysis:** Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.
- **Governance and observability:** Administrators get usage controls, spend visibility, audit logging, and compliance-ready governance for every AI interaction.

**Strengths:** Answers cite source systems and inherit their permissions, which removes the main blocker to enterprise-wide rollout; One platform covers search, assistant, and agents instead of three separate vendors; Model routing and token efficiency directly reduce the cost per AI query at scale; 275+ pre-built connectors shorten integration work considerably

**Limitations:** Enterprise pricing is quote-based, so budget planning requires a sales conversation; Full value depends on connecting many internal data sources, which takes IT effort; Smallest teams may find the platform more than they need

[Profile (Markdown)](https://openaitools.app/tool/glean.md)

## Stonly

Stonly starts from a simple premise: a plain help centre article is a poor tool for troubleshooting. Its editor builds interactive guides that walk a reader through a decision tree, asking questions and branching based on the answer, so a customer or agent lands on the specific resolution that fits their situation instead of scanning a wall of text. Guides can be embedded in a product, linked from a help centre, surfaced through a widget or sent over email.

On top of that content layer, Stonly adds AI. A conversational AI bot answers questions using your verified, structured knowledge rather than general web data, and Agent Assist summarises tickets, suggests resolution paths and drafts replies inside the help desk. An API preserves the guide structure so external LLM providers get better context — Stonly advertises 92% response accuracy and a 71% self-serve success rate from its customers.

Knowledge operations are handled at scale too: versioning, review flows, scheduled publishing, content health checks, auto-translation, reusable snippets, user-level and pageview analytics, custom reporting, access rights and content segmentation. Native integrations include Zendesk, Salesforce, Freshworks and ServiceNow, plus Segment, Zapier, Freshpaint and Rudderstack for passing user data into targeting rules.

**Pricing & Plans:** There is no free-forever tier with full features. Stonly offers a 14-day free trial of the Small Business plan; if you do not upgrade, your account drops to a Basic plan (no charge) that keeps everything you built during the trial with 400 guide views per month, 5 published guides in a single language and 1 team member. Small Business is positioned for companies under 100 employees with unlimited guides, multiple languages, one knowledge base, 4,000 guide views and 5 team members. Enterprise is custom-quoted and adds AI agents, automations, SSO, private knowledge bases, help desk integrations, white labelling, priority support and unlimited views and seats. Guide views count visitors who are not team members; repeatedly exceeding your limit triggers an upgrade conversation.

- **Interactive guides and decision trees:** Build step-by-step flows that branch on user answers so customers and agents reach the exact resolution for their situation instead of reading generic articles.
- **AI Answers and Agent Assist:** A conversational bot grounded in your verified knowledge answers customer questions, while Agent Assist summarises tickets, suggests resolution paths and drafts replies.
- **Help desk integrations:** Native connections to Zendesk, Salesforce, Freshworks and ServiceNow put guides and AI answers inside the tools agents already use.
- **Knowledge operations at scale:** Versioning, review flows, scheduled publishing, content health, auto-translate, reusability snippets, access rights and pageview analytics keep large libraries consistent.
- **Targeting and personalisation:** Pass user data through Segment, Zapier, Freshpaint or Rudderstack to surface the right guide, checklist or survey to the right user at the right moment.

**Strengths:** Interactive decision-tree guides handle complex troubleshooting far better than flat articles; AI answers are grounded in your own verified knowledge, which improves trust compared with generic chatbots; Deep native integrations with major help desks, so agents stay inside their existing workflow; Strong knowledge governance tooling: versioning, review flows, content health and analytics

**Limitations:** Full pricing is not published for the Enterprise tier, so exact costs require a sales conversation; Guide views are metered even on the entry tier, which can surprise high-traffic support sites; The Basic fallback after the trial is quite limited at 400 monthly views and 5 published guides

[Profile (Markdown)](https://openaitools.app/tool/stonly.md)

## Frequently Asked Questions

### How do Glean and Stonly compare in monthly traffic?

Glean has 3,301,875 monthly visits, while Stonly has 171,488. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Glean has a month-over-month growth rate of +0.1%; Stonly has -0.6%.

### How does pricing compare?

Glean: Contact for Pricing. Contact for pricing. Glean is licensed to organisations based on seats, connectors, and deployment scope, and is evaluated through a demo rather than self-serve purchase. Stonly: Contact for Pricing. There is no free-forever tier with full features. Stonly offers a 14-day free trial of the Small Business plan; if you do not upgrade, your account drops to a Basic plan (no charge) that keeps everything you built during the trial with 400 guide views per month, 5 published guides in a single language and 1 team member. Small Business is positioned for companies under 100 employees with unlimited guides, multiple languages, one knowledge base, 4,000 guide views and 5 team members. Enterprise is custom-quoted and adds AI agents, automations, SSO, private knowledge bases, help desk integrations, white labelling, priority support and unlimited views and seats. Guide views count visitors who are not team members; repeatedly exceeding your limit triggers an upgrade conversation.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Offers an enterprise-grade customer support helpdesk with advanced AI agents, but lacks Stonly's signature step-by-step interactive guidance flows. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 4 | [Helpjuice](https://openaitools.app/tool/helpjuice) | 585,623 | +17.3% | Free Trial, Contact for Pricing | Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees. | [.md](https://openaitools.app/tool/helpjuice.md) |
| 5 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 6 | [Dust](https://openaitools.app/tool/dust) | 547,217 | +1.8% | Contact for Pricing | Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search. | [.md](https://openaitools.app/tool/dust.md) |
| 7 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly. | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 8 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | AI support agent plus helpdesk built for ecommerce brands | [.md](https://openaitools.app/tool/richpanel.md) |
| 9 | [Gumloop](https://openaitools.app/tool/gumloop) | 379,557 | -21.1% | Freemium, Paid, Contact for Pricing | Build, share, and control AI agents that actually do the work | [.md](https://openaitools.app/tool/gumloop.md) |
| 10 | [Moveworks](https://openaitools.app/tool/moveworks) | 168,527 | -4.3% | Contact for Pricing | Automates employee IT and HR support requests exceptionally well, but focuses less on general universal document search. | [.md](https://openaitools.app/tool/moveworks.md) |

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Source: https://openaitools.app/compare/glean-vs-stonly

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