# Gorgias vs SmartProxy Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. SmartProxy records 217 monthly visits with -99.2% growth and Free Trial, Paid pricing. | Metric | [Gorgias](https://openaitools.app/tool/gorgias) | [SmartProxy](https://openaitools.app/tool/smartproxyorg) | | :--- | :--- | :--- | | Website URL | https://www.gorgias.com | https://www.smartproxy.org/?keyword=qbxls4p9 | | Categories | AI Agent, AI Customer Service, AI Chatbot, AI Shopping Assistant | AI Web Scraping, AI API, AI Data Mining, AI Developer Tools | | Pricing Model | Contact for Pricing | Free Trial, Paid | | Monthly Visits | 2,660,498 | 217 | | MoM Growth Rate | +2.4% | -99.2% | | Primary Market | United States | Switzerland | | Direct Visits | 2,066,002 | 95 | | Review Score | 4.7 | 4.4 | | Saved Count | 3 | 0 | | Supported Platforms | Website | Website | ## Gorgias Gorgias was built on a simple observation: for an online store, every conversation with a customer is also a commercial moment. Instead of bolting a generic AI layer onto a generic helpdesk, Gorgias unifies its AI Agent and its inbox in one platform, so automation and human agents share the same customer record, order history and knowledge base. The company reports that it powers customer conversations for roughly 40% of Shopify brands and serves more than 17,000 ecommerce businesses. The AI Agent is trained on your brand's tone, policies and standard operating procedures, with guardrails so it does not improvise beyond what you have approved. Because it reads live store data, it can answer where an order is, process a cancellation, apply a discount or make a contextual product recommendation. When a request needs a human, the conversation is handed over with the full history attached, so the customer never repeats themselves. Gorgias claims its customers average a 60% automation rate, with one study citing 19.2x ROI on AI-driven sales interactions. The helpdesk side is where everything lands: an omnichannel inbox for email, chat, SMS, WhatsApp, Instagram and Facebook, ticketing with routing and assignment, in-conversation actions, and revenue attribution reporting that shows what support actually generated. With integrations for Shopify, WooCommerce, BigCommerce, Magento, Recharge, Klaviyo, Yotpo and hundreds more, the platform is designed to sit at the centre of an ecommerce stack rather than alongside it. **Pricing & Plans:** Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume. - **Ecommerce-trained AI Agent:** Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied. - **Unified omnichannel inbox:** Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies. - **In-conversation commerce actions:** Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools. - **Native Shopify integration:** Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack. - **Revenue attribution reporting:** Track automation rate, resolution performance and the revenue your support and AI-driven conversations actually generate. **Strengths:** Purpose-built for ecommerce rather than adapted from a generic helpdesk; AI Agent and human inbox share one customer record, avoiding context loss on handover; Deep native Shopify data and 300+ integrations; Reporting ties support activity to measurable revenue **Limitations:** Pricing is quote-based, so costs are hard to estimate without a sales conversation; The full value depends on using it with an integrated ecommerce platform such as Shopify; Feature depth means onboarding involves real setup work even with guided programmes [Profile (Markdown)](https://openaitools.app/tool/gorgias.md) ## SmartProxy SmartProxy is a proxy and web data infrastructure provider built around a large residential IP pool. The network spans more than 100 million IPs across over 200 countries, with country, state and city-level targeting. Requests are routed through real residential IPs with smart rotation, so data collection jobs keep high success rates on sites that block datacenter traffic. Beyond standard rotating residential proxies, SmartProxy offers unlimited residential traffic, static residential proxies, long-acting ISP proxies and static datacenter proxies. These cover different trade-offs between speed, stability, and cost per gigabyte or per IP. Scraping APIs and prebuilt scrapers extend the platform to teams that would rather buy extracted data than operate their own scraping stack. SmartProxy positions itself as AI-ready infrastructure. Common workloads include feeding clean data into LLM and automation pipelines, ad verification across regions, price monitoring, market research, e-commerce intelligence and social media account management. The platform integrates with Python, Node.js, Java, Go, PHP, C#, Ruby and Rust, and every plan includes a real-time dashboard and 24/7 technical support. The legacy smartproxy.org domain now redirects to the company's official smartproxy.ai site. **Pricing & Plans:** Free trial plus paid, usage-based plans. Traffic-based products (residential, unlimited, ISP) are billed per GB, while static residential and datacenter proxies are billed per IP. The site advertises no hidden fees and predictable costs; confirm current rates on the official site. - **Residential proxy network:** Route requests through real residential IPs with smart rotation and free geolocation for higher scraping success rates. - **Multiple proxy types:** Choose unlimited residential traffic, static residential, long-acting ISP, or static datacenter proxies depending on your workflow. - **Web scraping APIs:** Dedicated scrapers and APIs for web data collection, plus integration guides for AI and automation platforms. - **Global targeting:** Target locations at country, state and city level, with detailed per-country pools such as Brazil, India, the US, Turkey and Mexico. - **Dashboard and support:** Real-time usage monitoring, detailed analytics, 24/7 technical support and an enterprise-grade SLA. **Strengths:** Large residential pool with 100M+ IPs in 200+ locations; Several proxy types to match different cost and speed needs; Scraping APIs and integrations for major programming languages; 24/7 support and real-time usage monitoring [Profile (Markdown)](https://openaitools.app/tool/smartproxyorg.md) ## Frequently Asked Questions ### How do Gorgias and SmartProxy compare in monthly traffic? Gorgias has 2,660,498 monthly visits, while SmartProxy has 217. Traffic estimates describe audience size, not product quality. ### How do their growth rates compare? Gorgias has a month-over-month growth rate of +2.4%; SmartProxy has -99.2%. ### How does pricing compare? Gorgias: Contact for Pricing. Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume. SmartProxy: Free Trial, Paid. Free trial plus paid, usage-based plans. Traffic-based products (residential, unlimited, ISP) are billed per GB, while static residential and datacenter proxies are billed per IP. The site advertises no hidden fees and predictable costs; confirm current rates on the official site. ## Alternatives | # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows. | [.md](https://openaitools.app/tool/salesforce-einstein.md) | | 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent. | [.md](https://openaitools.app/tool/intercom-com.md) | | 3 | [Apify](https://openaitools.app/tool/apify) | 4,147,762 | +3.9% | Freemium, Contact for Pricing | Run thousands of ready-made web scrapers and AI agents from one cloud platform | [.md](https://openaitools.app/tool/apify.md) | | 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox. | [.md](https://openaitools.app/tool/respond-io.md) | | 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses. | [.md](https://openaitools.app/tool/crisp-chat.md) | | 6 | [Bright Data](https://openaitools.app/tool/bright-data) | 802,752 | -5.9% | Free Trial, Paid | Web data infrastructure for scraping, proxies, and AI-ready datasets | [.md](https://openaitools.app/tool/bright-data.md) | | 7 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy. | [.md](https://openaitools.app/tool/eesel-ai.md) | | 8 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox. | [.md](https://openaitools.app/tool/tidio.md) | | 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation. | [.md](https://openaitools.app/tool/reamaze-com.md) | | 10 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias. | [.md](https://openaitools.app/tool/richpanel.md) | --- Source: https://openaitools.app/compare/gorgias-vs-smartproxyorg More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)