# Gorgias vs StackAI

Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. StackAI records 1,137 monthly visits with -23.2% growth and Contact for Pricing, Free pricing.

| Metric | [Gorgias](https://openaitools.app/tool/gorgias) | [StackAI](https://openaitools.app/tool/stack-ai-com) |
| :--- | :--- | :--- |
| Website URL | https://www.gorgias.com | https://www.stack-ai.com |
| Categories | AI Agent, AI Customer Service, AI Chatbot, AI Shopping Assistant | AI Agent, AI Chatbot, No-Code&Low-Code, Large Language Models (LLMs) |
| Pricing Model | Contact for Pricing | Contact for Pricing, Free |
| Monthly Visits | 2,660,498 | 1,137 |
| MoM Growth Rate | +2.4% | -23.2% |
| Primary Market | United States | United States |
| Direct Visits | 2,066,002 | 451 |
| Review Score | 4.7 | 4.4 |
| Saved Count | 3 | 2 |
| Supported Platforms | Website | Website |

## Gorgias

Gorgias was built on a simple observation: for an online store, every conversation with a customer is also a commercial moment. Instead of bolting a generic AI layer onto a generic helpdesk, Gorgias unifies its AI Agent and its inbox in one platform, so automation and human agents share the same customer record, order history and knowledge base. The company reports that it powers customer conversations for roughly 40% of Shopify brands and serves more than 17,000 ecommerce businesses.

The AI Agent is trained on your brand's tone, policies and standard operating procedures, with guardrails so it does not improvise beyond what you have approved. Because it reads live store data, it can answer where an order is, process a cancellation, apply a discount or make a contextual product recommendation. When a request needs a human, the conversation is handed over with the full history attached, so the customer never repeats themselves. Gorgias claims its customers average a 60% automation rate, with one study citing 19.2x ROI on AI-driven sales interactions.

The helpdesk side is where everything lands: an omnichannel inbox for email, chat, SMS, WhatsApp, Instagram and Facebook, ticketing with routing and assignment, in-conversation actions, and revenue attribution reporting that shows what support actually generated. With integrations for Shopify, WooCommerce, BigCommerce, Magento, Recharge, Klaviyo, Yotpo and hundreds more, the platform is designed to sit at the centre of an ecommerce stack rather than alongside it.

**Pricing & Plans:** Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume.

- **Ecommerce-trained AI Agent:** Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
- **Unified omnichannel inbox:** Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
- **In-conversation commerce actions:** Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
- **Native Shopify integration:** Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
- **Revenue attribution reporting:** Track automation rate, resolution performance and the revenue your support and AI-driven conversations actually generate.

**Strengths:** Purpose-built for ecommerce rather than adapted from a generic helpdesk; AI Agent and human inbox share one customer record, avoiding context loss on handover; Deep native Shopify data and 300+ integrations; Reporting ties support activity to measurable revenue

**Limitations:** Pricing is quote-based, so costs are hard to estimate without a sales conversation; The full value depends on using it with an integrated ecommerce platform such as Shopify; Feature depth means onboarding involves real setup work even with guided programmes

[Profile (Markdown)](https://openaitools.app/tool/gorgias.md)

## StackAI

. What StackAI is

StackAI is an enterprise AI agent platform aimed at IT and enterprise architecture teams. It provides the building blocks to turn a manual, time-consuming process into a working agent in minutes: a visual canvas for composing agents and multi-step flows, modules for storage, vision, text-to-speech and speech-to-text, and code steps in Python or JavaScript when you need custom logic.

Agents are only as useful as the systems they can touch, so the platform ships with 500+ enterprise integrations that let an agent read, write and execute tasks inside your existing CRM, ticketing, document and collaboration tools. Knowledge bases can be grounded in your own material through document upload, web scraping, Google Drive and Notion connectors, with readers for PDF, Word and PowerPoint. Because it is model-agnostic, each step can route to whichever LLM performs best for that job.

Governance is the differentiator. StackAI is certified to SOC 2 Type II, HIPAA, GDPR and ISO 27001, offers SSO, access control and audit logs, and supports human review at critical decision points. It can run multi-tenant, in your VPC or fully on-premise. The company announced that it has been acquired by Asana, adding human-agent workflow management to the picture. Pricing is a $0 Free plan with 500 runs per month, 2 projects and 1 seat, and a custom Enterprise tier for teams that need unlimited scale, dedicated engineers and regulated deployment options.

**Pricing & Plans:** StackAI has a $0 Free plan that includes 500 runs per month, 2 projects and 1 seat with community support. The Enterprise tier is custom-priced and includes a custom number of runs and seats, unlimited projects, all features and data loaders, dedicated infrastructure and solution engineers, on-premise and VPC deployment, access control, SSO, and SOC 2 / HIPAA / GDPR compliance.

- **No-Code Agentic Workflows:** Assemble agents and multi-step flows on a visual canvas with modules for agents, storage, vision, text-to-speech and speech-to-text, then add Python or JavaScript logic when you need it.
- **500+ Enterprise Integrations:** Connect agents to 500+ enterprise systems so they can read, write and execute tasks inside your CRM, helpdesk, document stores and collaboration tools.
- **Knowledge Bases and Data Loaders:** Ground agents in your own material with document upload, web scraping, Google Drive and Notion connectors, and document readers for PDF, Word and PowerPoint.
- **Security, Governance and Deployment Choice:** Deploy in multi-tenant cloud, your own VPC or on-premise, with SSO, role-based access control, audit logs and human review at critical decision points.
- **Model-Agnostic LLM Routing:** Choose the best-performing model for each step of a workflow instead of standardising on a single provider.
- **Ready-Made Agent Templates:** Pre-built agents for SOW intake, service desk replies, anti-money-laundering screening, call compliance extraction and internal L&D Q&A.

**Strengths:** Visual no-code builder gets agents from process to production quickly; 500+ enterprise integrations let agents act inside existing systems; Model-agnostic routing across leading LLMs; SOC 2 Type II, HIPAA, GDPR and ISO 27001 certifications

**Limitations:** Advanced capabilities such as on-prem, VPC deployment and SSO are Enterprise-only; The free plan is tight at 500 runs per month, 2 projects and a single seat; No public self-serve mid-tier pricing between Free and Enterprise; Enterprise focus means more setup and governance overhead than a lightweight automation tool

[Profile (Markdown)](https://openaitools.app/tool/stack-ai-com.md)

## Frequently Asked Questions

### How do Gorgias and StackAI compare in monthly traffic?

Gorgias has 2,660,498 monthly visits, while StackAI has 1,137. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Gorgias has a month-over-month growth rate of +2.4%; StackAI has -23.2%.

### How does pricing compare?

Gorgias: Contact for Pricing. Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume. StackAI: Contact for Pricing, Free. StackAI has a $0 Free plan that includes 500 runs per month, 2 projects and 1 seat with community support. The Enterprise tier is custom-priced and includes a custom number of runs and seats, unlimited projects, all features and data loaders, dedicated infrastructure and solution engineers, on-premise and VPC deployment, access control, SSO, and SOC 2 / HIPAA / GDPR compliance.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 3 | [n8n](https://openaitools.app/tool/n8n) | 4,522,449 | -7.4% | Freemium | Open-source workflow automation built for AI agents and technical teams | [.md](https://openaitools.app/tool/n8n.md) |
| 4 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 5 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | No-code builder for custom AI agents and workflows | [.md](https://openaitools.app/tool/mindstudio.md) |
| 6 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox. | [.md](https://openaitools.app/tool/respond-io.md) |
| 7 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 8 | [Dify](https://openaitools.app/tool/dify-ai) | 819,691 | -15% | Freemium | Build, deploy, and govern production-ready agentic AI workflows | [.md](https://openaitools.app/tool/dify-ai.md) |
| 9 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 10 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox. | [.md](https://openaitools.app/tool/tidio.md) |

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Source: https://openaitools.app/compare/gorgias-vs-stack-ai-com

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