# Gorgias vs SubmitPro

Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. SubmitPro records 1,130 monthly visits with -28.6% growth and Paid pricing.

| Metric | [Gorgias](https://openaitools.app/tool/gorgias) | [SubmitPro](https://openaitools.app/tool/submitpro) |
| :--- | :--- | :--- |
| Website URL | https://www.gorgias.com | https://www.submitpro.ai |
| Categories | AI Agent, AI Customer Service, AI Chatbot, AI Shopping Assistant | AI Marketing, AI SEO Tools, AI Productivity Tools, AI Digital Marketing |
| Pricing Model | Contact for Pricing | Paid |
| Monthly Visits | 2,660,498 | 1,130 |
| MoM Growth Rate | +2.4% | -28.6% |
| Primary Market | United States | India |
| Direct Visits | 2,066,002 | 381 |
| Review Score | 4.7 | 3.8 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Gorgias

Gorgias was built on a simple observation: for an online store, every conversation with a customer is also a commercial moment. Instead of bolting a generic AI layer onto a generic helpdesk, Gorgias unifies its AI Agent and its inbox in one platform, so automation and human agents share the same customer record, order history and knowledge base. The company reports that it powers customer conversations for roughly 40% of Shopify brands and serves more than 17,000 ecommerce businesses.

The AI Agent is trained on your brand's tone, policies and standard operating procedures, with guardrails so it does not improvise beyond what you have approved. Because it reads live store data, it can answer where an order is, process a cancellation, apply a discount or make a contextual product recommendation. When a request needs a human, the conversation is handed over with the full history attached, so the customer never repeats themselves. Gorgias claims its customers average a 60% automation rate, with one study citing 19.2x ROI on AI-driven sales interactions.

The helpdesk side is where everything lands: an omnichannel inbox for email, chat, SMS, WhatsApp, Instagram and Facebook, ticketing with routing and assignment, in-conversation actions, and revenue attribution reporting that shows what support actually generated. With integrations for Shopify, WooCommerce, BigCommerce, Magento, Recharge, Klaviyo, Yotpo and hundreds more, the platform is designed to sit at the centre of an ecommerce stack rather than alongside it.

**Pricing & Plans:** Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume.

- **Ecommerce-trained AI Agent:** Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
- **Unified omnichannel inbox:** Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
- **In-conversation commerce actions:** Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
- **Native Shopify integration:** Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
- **Revenue attribution reporting:** Track automation rate, resolution performance and the revenue your support and AI-driven conversations actually generate.

**Strengths:** Purpose-built for ecommerce rather than adapted from a generic helpdesk; AI Agent and human inbox share one customer record, avoiding context loss on handover; Deep native Shopify data and 300+ integrations; Reporting ties support activity to measurable revenue

**Limitations:** Pricing is quote-based, so costs are hard to estimate without a sales conversation; The full value depends on using it with an integrated ecommerce platform such as Shopify; Feature depth means onboarding involves real setup work even with guided programmes

[Profile (Markdown)](https://openaitools.app/tool/gorgias.md)

## SubmitPro

Getting a new startup listed across the many AI and SaaS directories has become a standard growth tactic, but doing it manually is slow. Founders typically spend 10 hours hunting for directories, 20 hours submitting, 10 more chasing confirmations and 15 re-submitting when forms fail. SubmitPro exists to collapse that roughly 55-hour slog into a ten-minute setup.

You enter your product details one time, then trigger a single-click submission run. SubmitPro works through a curated collection of over 200 directories that it updates regularly, including sources like AllThingsAI, the Generative AI Landscape, Launching Next and numerous AI tool catalogs. The company states the resulting listings can reach audiences of 23 million or more monthly visitors.

The service is sold as two one-off packages rather than a subscription. A Starter tier covers 100+ submissions for new sites focused on initial link-building, while a Pro tier covers 200+ submissions with a detailed report. Both are completed within a seven-day window, and submissions are handled by the team rather than requiring you to fill in each form yourself.

**Pricing & Plans:** Two one-time packages. Starter List: $189 (list price $299) for 100+ directory submissions within 7 days. Pro List: $259 (list price $499) for 200+ submissions within 7 days, a premium paid-directory list, 50+ hours saved and a detailed submission report.

- **One-click submission:** Enter your product details once and launch submissions to hundreds of directories in a single action.
- **200+ curated directories:** Access a regularly updated collection of AI and SaaS directories with descriptions and monthly-visit data.
- **Premium directory access:** Higher tiers include paid directories that free submission tools typically skip.
- **Seven-day turnaround:** Packages commit to completing submissions within seven days of setup.
- **Detailed submission report:** The Pro plan provides a report so you can verify where your startup was listed.

**Strengths:** Saves the 50+ hours usually spent on manual submissions; Access to both free and premium paid directories; Clear one-time pricing rather than an ongoing subscription; Submission report on the Pro plan for verification

**Limitations:** One-time packages mean no ongoing listing maintenance; Results depend on the quality and lifecycle of each directory; No free tier, so you must pay before testing

[Profile (Markdown)](https://openaitools.app/tool/submitpro.md)

## Frequently Asked Questions

### How do Gorgias and SubmitPro compare in monthly traffic?

Gorgias has 2,660,498 monthly visits, while SubmitPro has 1,130. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Gorgias has a month-over-month growth rate of +2.4%; SubmitPro has -28.6%.

### How does pricing compare?

Gorgias: Contact for Pricing. Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume. SubmitPro: Paid. Two one-time packages. Starter List: $189 (list price $299) for 100+ directory submissions within 7 days. Pro List: $259 (list price $499) for 200+ submissions within 7 days, a premium paid-directory list, 50+ hours saved and a detailed submission report.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox. | [.md](https://openaitools.app/tool/respond-io.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox. | [.md](https://openaitools.app/tool/tidio.md) |
| 7 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 8 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias. | [.md](https://openaitools.app/tool/richpanel.md) |
| 9 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | An AI-native contact center platform deploying conversational agents across digital messaging channels and voice support. | [.md](https://openaitools.app/tool/glassix.md) |
| 10 | [SEOmator](https://openaitools.app/tool/seomator) | 187,850 | +10.6% | Freemium, Paid | AI SEO manager that tracks rankings and AI answers, then does the work | [.md](https://openaitools.app/tool/seomator.md) |

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Source: https://openaitools.app/compare/gorgias-vs-submitpro

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