# Gorgias vs WriteVoice

Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. WriteVoice records 13,362 monthly visits with -17.7% growth and freemium pricing.

| Metric | [Gorgias](https://openaitools.app/tool/gorgias) | [WriteVoice](https://openaitools.app/tool/writevoice) |
| :--- | :--- | :--- |
| Website URL | https://www.gorgias.com | https://www.writevoice.io |
| Categories | AI Agent, AI Customer Service, AI Chatbot, AI Shopping Assistant | AI Writing Assistants, AI Paraphraser, AI Title Generator, AI Thesis Generator |
| Pricing Model | Contact for Pricing | freemium |
| Monthly Visits | 2,660,498 | 13,362 |
| MoM Growth Rate | +2.4% | -17.7% |
| Primary Market | United States | United States |
| Direct Visits | 2,066,002 | 5,354 |
| Review Score | 4.7 | 4.2 |
| Saved Count | 3 | 0 |
| Supported Platforms | Website | Website |

## Gorgias

Gorgias was built on a simple observation: for an online store, every conversation with a customer is also a commercial moment. Instead of bolting a generic AI layer onto a generic helpdesk, Gorgias unifies its AI Agent and its inbox in one platform, so automation and human agents share the same customer record, order history and knowledge base. The company reports that it powers customer conversations for roughly 40% of Shopify brands and serves more than 17,000 ecommerce businesses.

The AI Agent is trained on your brand's tone, policies and standard operating procedures, with guardrails so it does not improvise beyond what you have approved. Because it reads live store data, it can answer where an order is, process a cancellation, apply a discount or make a contextual product recommendation. When a request needs a human, the conversation is handed over with the full history attached, so the customer never repeats themselves. Gorgias claims its customers average a 60% automation rate, with one study citing 19.2x ROI on AI-driven sales interactions.

The helpdesk side is where everything lands: an omnichannel inbox for email, chat, SMS, WhatsApp, Instagram and Facebook, ticketing with routing and assignment, in-conversation actions, and revenue attribution reporting that shows what support actually generated. With integrations for Shopify, WooCommerce, BigCommerce, Magento, Recharge, Klaviyo, Yotpo and hundreds more, the platform is designed to sit at the centre of an ecommerce stack rather than alongside it.

**Pricing & Plans:** Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume.

- **Ecommerce-trained AI Agent:** Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
- **Unified omnichannel inbox:** Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
- **In-conversation commerce actions:** Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
- **Native Shopify integration:** Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
- **Revenue attribution reporting:** Track automation rate, resolution performance and the revenue your support and AI-driven conversations actually generate.

**Strengths:** Purpose-built for ecommerce rather than adapted from a generic helpdesk; AI Agent and human inbox share one customer record, avoiding context loss on handover; Deep native Shopify data and 300+ integrations; Reporting ties support activity to measurable revenue

**Limitations:** Pricing is quote-based, so costs are hard to estimate without a sales conversation; The full value depends on using it with an integrated ecommerce platform such as Shopify; Feature depth means onboarding involves real setup work even with guided programmes

[Profile (Markdown)](https://openaitools.app/tool/gorgias.md)

## WriteVoice

WriteVoice tackles a very specific frustration: typing on a phone is slow and error-prone, while raw voice notes are unstructured and awkward to share. The app combines high-accuracy speech recognition with an AI editing layer, so you speak naturally — umms, false starts and missing punctuation included — and get back clean text that has been stripped of filler, grammatically corrected and sensibly structured. It runs as a custom iOS keyboard as well as a Mac app and a web app, which means you can dictate directly into the app you are already using instead of pasting between tools.

Beyond plain transcription, WriteVoice adds context-aware rewriting. It detects which app you are in and shifts tone accordingly: professional for LinkedIn, short and casual for WhatsApp, formal and concise for email. A set of rewrite commands (shorten, expand, fix grammar, add emoji and more) lets you refine a first draft in place, and longer recordings can be turned into summaries with action items. Meeting capture, translation into dozens of languages and customizable vocabulary for names and jargon are also part of the feature set.

Privacy is central to the pitch. The company states that audio and transcripts are processed in real time and not stored, which is aimed at professionals handling sensitive material such as patient notes, legal matters or internal strategy. Content syncs across the iPhone, Mac and web versions under a single subscription, and there is a free entry tier for people who want to try it before paying.

**Pricing & Plans:** Free Starter tier with a 2,000-word allowance in the first month, basic AI rewrite and community support, no credit card required and no time limit. The Unlimited plan is $15/month (20% cheaper billed yearly) and adds unlimited dictation, 25+ rewrite styles, 120+ languages, custom vocabulary and priority support, with a 30-day money-back guarantee.

- **Dictation inside any app:** Installs as a custom keyboard on iOS and works in WhatsApp, Slack, iMessage, Notes, Notion and anywhere else you can type; matching Mac and web apps keep everything in sync.
- **AI cleanup and formatting:** Removes filler words, fixes grammar and structures rambling speech into readable paragraphs, bullets, to-do lists and action plans.
- **App-aware tone:** Adjusts the register of your text based on the app you are in, shifting between professional LinkedIn style, casual chat and formal business email.
- **One-tap rewrite commands:** Shorten, expand, fix grammar, emojify or otherwise remix a draft instantly without retyping it.
- **Multilingual and privacy-first:** Speak in 50+ languages and get output in 120+, with audio and transcripts processed in real time and never stored.

**Strengths:** Works as a keyboard system-wide on iOS rather than only inside one app; Rewrites and formats speech instead of returning raw transcription; App-aware tone switching reduces manual editing; No audio or transcripts stored, which suits confidential material

**Limitations:** The most useful features such as unlimited dictation and 120+ languages sit behind the paid plan; Deepest keyboard functionality is iOS-first, so Android users are not served; Deeper accuracy still depends on clear speech, accents and background noise can affect results

[Profile (Markdown)](https://openaitools.app/tool/writevoice.md)

## Frequently Asked Questions

### How do Gorgias and WriteVoice compare in monthly traffic?

Gorgias has 2,660,498 monthly visits, while WriteVoice has 13,362. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Gorgias has a month-over-month growth rate of +2.4%; WriteVoice has -17.7%.

### How does pricing compare?

Gorgias: Contact for Pricing. Pricing is quoted through sales rather than published as flat self-serve tiers; the site offers a free signup and a book-a-demo path. Cost typically scales with support ticket volume and AI usage, so merchants should request a quote based on their conversation volume. WriteVoice: freemium. Free Starter tier with a 2,000-word allowance in the first month, basic AI rewrite and community support, no credit card required and no time limit. The Unlimited plan is $15/month (20% cheaper billed yearly) and adds unlimited dictation, 25+ rewrite styles, 120+ languages, custom vocabulary and priority support, with a 30-day money-back guarantee.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | 111,910,743 | +2.2% | Freemium | An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows. | [.md](https://openaitools.app/tool/salesforce-einstein.md) |
| 2 | [QuillBot Paraphraser](https://openaitools.app/tool/quillbot-paraphraser) | 36,630,337 | +2.3% | Freemium | Paraphrase, proofread and summarize text with an AI writing workspace | [.md](https://openaitools.app/tool/quillbot-paraphraser.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | A leading AI-first customer service platform offering advanced multi-channel routing and the Fin AI agent. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox. | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | An omnichannel customer service and live chat platform designed specifically for ecommerce brands with built-in AI automation. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias. | [.md](https://openaitools.app/tool/richpanel.md) |
| 10 | [Glassix](https://openaitools.app/tool/glassix) | 300,739 | +6.6% | Free Trial, Paid, Contact for Pricing | An AI-native contact center platform deploying conversational agents across digital messaging channels and voice support. | [.md](https://openaitools.app/tool/glassix.md) |

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Source: https://openaitools.app/compare/gorgias-vs-writevoice

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