# Grok vs Yuma

Grok records 203,846,050 monthly visits with -0.8% month-over-month growth and Freemium pricing. Yuma records 31,264 monthly visits with -11.1% growth and Free Trial, Paid, Contact for Pricing pricing.

| Metric | [Grok](https://openaitools.app/tool/grok) | [Yuma](https://openaitools.app/tool/yuma) |
| :--- | :--- | :--- |
| Website URL | https://grok.com | https://yuma.ai |
| Categories | AI Assistant, AI Search Engine, AI Image Generator, AI Chatbot | AI Customer Service, AI Agent, AI Chatbot |
| Pricing Model | Freemium | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 203,846,050 | 31,264 |
| MoM Growth Rate | -0.8% | -11.1% |
| Primary Market | United States | United States |
| Direct Visits | 133,669,269 | 18,618 |
| Review Score | 4.5 | 4.4 |
| Saved Count | 31 | 0 |
| Supported Platforms | Website | Website |

## Grok

Developed by xAI, Grok has transformed from an X-exclusive chatbot into a standalone frontier AI ecosystem accessible at grok.com, on iOS and Android, inside the X platform, and via the xAI API. By late 2026, xAI retired the original Grok 3 and initial Grok 4 checkpoints in favor of an upgraded Grok 4 family led by Grok 4.7 (released September 21, 2026, 500K-token context window), alongside Grok 4.5, the 1M-context Grok 4.3, the 2M-context Grok 4.1 Fast, and the specialized Grok Build 0.1 coding model.

Grok differentiates itself through unfiltered real-time information retrieval and an integrated creative and coding suite. Its DeepSearch engine synthesizes live breaking news, public sentiment, and primary discussions directly from the X firehose alongside the open web—giving it a distinct real-time edge over static-cutoff competitors. Within the grok.com workspace, paid users share a unified weekly compute pool across conversational reasoning, Voice mode, Imagine (native photorealistic image and video generation), Grok Bot automation, and Grok Build (which replaced the older Grok Studio as xAI's dedicated agentic coding environment).

In October 2026, xAI streamlined its consumer pricing by unifying standalone SuperGrok plans and X Premium memberships into The X Subscription—bundling full Grok access, X Premium perks, and the Cursor code editor across five tiers: Free ($0), Plus ($8/month), Premium ($30/month, matching the classic $30/month SuperGrok tier), Super ($100/month, matching SuperGrok Plus), and Ultra ($200/month), while legacy SuperGrok Lite ($10/mo) and Heavy ($300/mo) subscribers remain grandfathered and Grok Business serves teams at $30/seat/month. On the xAI API, flagship Grok 4.7 is aggressively priced at $2.00 per million input tokens ($0.50 cached) and $6.00 per million output tokens for prompts under 200K tokens.

**Pricing & Plans:** Free tier ($0) with limited access; unified October 2026 X Subscription tiers at $8/mo (Plus), $30/mo (Premium / legacy SuperGrok), $100/mo (Super / legacy SuperGrok Plus), and $200/mo (Ultra) bundling Grok, Cursor editor access, and X perks; Business at $30/seat/mo; xAI API at $2/1M input and $6/1M output for flagship Grok 4.7.

- **Grok 4.7 Flagship Reasoning & Coding Model:** Features configurable reasoning, low hallucination rates, native agentic tool calling, and a 500K-token context window (with up to 2M tokens on Grok 4.1 Fast).
- **Real-Time X Firehose & DeepSearch:** Combines live web browsing with direct access to real-time posts, threads, and breaking events on X to deliver up-to-the-minute synthesis.
- **Grok Build & Cursor Subscription Bundle:** Provides a dedicated agentic coding environment with Grok Build 0.1 and Grok 4.7 Fast, while October 2026 subscription tiers bundle access to the Cursor code editor.
- **Imagine Multimodal Image & Video Generation:** Generates high-resolution images and video clips alongside real-time speech-to-speech Voice mode from a single shared weekly usage pool.
- **High-Value xAI Developer API:** Offers Grok 4.7 at $2/1M input and $6/1M output tokens ($0.50/1M cached input), plus a realtime Voice API ($0.08/min STS) and 20% batch discounts on Grok 4.3.

**Strengths:** Unrivaled real-time awareness via exclusive access to the live X social graph paired with DeepSearch web browsing; Flagship Grok 4.7 API ($2 input / $6 output per 1M tokens, $0.50 cached) significantly undercuts OpenAI and Anthropic flagship token pricing; Unified October 2026 subscription ($30/mo Premium, $100/mo Super, $200/mo Ultra) bundles Grok, X perks, and the Cursor code editor; Massive context windows ranging from 500K tokens on Grok 4.7 to 1M on Grok 4.3 and 2M on Grok 4.1 Fast

**Limitations:** Consumer paid plans draw Chat, Imagine media generation, Voice, and Grok Build from a single shared weekly quota that heavy multi-tool users can exhaust; API prompts exceeding 200K tokens double the rate for the entire request ($4/1M input and $12/1M output on Grok 4.7); Frequent 2025-2026 plan restructurings (X Premium+ to SuperGrok tiers to October 2026's unified X Subscription) create confusion around legacy vs. current tiers

[Profile (Markdown)](https://openaitools.app/tool/grok.md)

## Yuma

Yuma is an AI customer service platform built specifically for eCommerce, and it does not try to replace your helpdesk. Instead, its agents sit inside Gorgias, Zendesk, Kustomer, Gladly or Re:amaze and your Shopify store, then resolve tickets end to end. That distinction matters: the product is designed to take actions — apply a refund, change an address, cancel a subscription, reissue a return label — rather than simply suggest a reply for an agent to approve.

The typical workflow starts with connection and training. You plug Yuma into your helpdesk and store, and it learns from past conversations, your knowledge base and your brand voice. Yuma then writes playbooks from the SOPs you already have: upload a documented returns process and the platform drafts automation rules, tests them against example cases, and publishes them once you approve. Every outgoing reply passes through a set of safety checks, and you control the confidence threshold that decides whether AI resolves the ticket or hands it to a person with full context.

The product line now spans three areas. Support AI covers post-purchase tickets and is the core of the platform, with published automation rates of 60 to 89 percent and reported results such as scaling to over 150,000 tickets per month without adding headcount. Sales AI adds a pre-purchase Q&A widget on product pages, credited with lifts in add-to-cart, checkouts and revenue per visit. Social AI moderates Facebook and Instagram, auto-answering routine questions and surfacing churn signals. Yuma reports being trusted by 140+ eCommerce brands and rated 4.8/5 on G2, with a 30-day free trial available.

**Pricing & Plans:** Free trial plus custom, demo-based pricing. Yuma offers a 30-day free trial and a free CX audit, but does not publish standard plan prices; commercial terms are agreed after a demo based on ticket volume and modules used.

- **Playbooks from SOPs:** Yuma turns your SOPs and past conversations into tested playbooks that run across every inbound and outbound channel.
- **Post-Purchase Automation:** Agents resolve where-is-my-order, returns, refunds, cancellations, subscription changes and address edits end to end with real system actions.
- **Sales AI for Pre-Purchase:** An AI Q&A widget on product pages answers sizing, compatibility and ingredients questions, with A/B-tested results of up to +23 percent revenue per visit.
- **Social AI Moderation:** Auto-reply to routine social questions, hide spam, amplify positive mentions and flag churn signals on Facebook and Instagram.
- **Free CX Audit:** Connect your helpdesk and Yuma analyses your ticket history to produce a free CX audit highlighting automation gaps and escalation patterns.

**Strengths:** Works with the helpdesk you already use rather than forcing a migration; Agents execute real actions in Shopify and other systems, not just draft replies; Playbooks can be generated from existing SOP documents, cutting setup time; Distinct products for post-purchase support, pre-purchase sales and social, all in one platform

**Limitations:** You still need a helpdesk such as Gorgias or Zendesk — Yuma is not a standalone helpdesk; Pricing sits behind a demo request, which slows evaluation; Reported automation rates depend heavily on how clean your existing knowledge base and flows are; The rebrand toward a support, sales and social suite takes some effort to map to your current tooling

[Profile (Markdown)](https://openaitools.app/tool/yuma.md)

## Frequently Asked Questions

### How do Grok and Yuma compare in monthly traffic?

Grok has 203,846,050 monthly visits, while Yuma has 31,264. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Grok has a month-over-month growth rate of -0.8%; Yuma has -11.1%.

### How does pricing compare?

Grok: Freemium. Free tier ($0) with limited access; unified October 2026 X Subscription tiers at $8/mo (Plus), $30/mo (Premium / legacy SuperGrok), $100/mo (Super / legacy SuperGrok Plus), and $200/mo (Ultra) bundling Grok, Cursor editor access, and X perks; Business at $30/seat/mo; xAI API at $2/1M input and $6/1M output for flagship Grok 4.7. Yuma: Free Trial, Paid, Contact for Pricing. Free trial plus custom, demo-based pricing. Yuma offers a 30-day free trial and a free CX audit, but does not publish standard plan prices; commercial terms are agreed after a demo based on ticket volume and modules used.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [ChatGPT](https://openaitools.app/tool/chatgpt-4) | 6,048,022,723 | +2.2% | Freemium | Stronger reasoning and broader app ecosystem, but lacks Grok's native live X social media data integration. | [.md](https://openaitools.app/tool/chatgpt-4.md) |
| 2 | [Google Gemini](https://openaitools.app/tool/gemini-gemini-advanced) | 2,637,398,242 | -0.1% | Freemium | Better Google workspace integration and massive context window, but lacks Grok's edgy conversational tone and X feed. | [.md](https://openaitools.app/tool/gemini-gemini-advanced.md) |
| 3 | [Claude](https://openaitools.app/tool/claude-2) | 1,253,439,413 | +23.8% | Freemium | Superior coding and document analysis, but lacks real-time social media search and instant image generation. | [.md](https://openaitools.app/tool/claude-2.md) |
| 4 | [Adobe Firefly](https://openaitools.app/tool/adobe) | 396,998,213 | -8.6% | Freemium | Commercially safe creative design and editing tools, but lacks general-purpose conversational chat and web search. | [.md](https://openaitools.app/tool/adobe.md) |
| 5 | [DeepSeek](https://openaitools.app/tool/deepseek) | 372,761,591 | +4.3% | Freemium | Outstanding low-cost reasoning and open-weight model performance, but lacks real-time social data search capabilities. | [.md](https://openaitools.app/tool/deepseek.md) |
| 6 | [Perplexity](https://openaitools.app/tool/perplexity-ai) | 88,310,223 | -3.7% | Freemium | Exceptional cited web research and source verification, but lacks conversational flexibility and built-in image generator. | [.md](https://openaitools.app/tool/perplexity-ai.md) |
| 7 | [Meta AI](https://openaitools.app/tool/meta-ai) | 43,935,687 | +27.7% | Free | Free social-integrated assistant with image generation, but less advanced coding and reasoning capabilities than Grok. | [.md](https://openaitools.app/tool/meta-ai.md) |
| 8 | [Kimi AI](https://openaitools.app/tool/kimi-chat) | 19,632,261 | -23.4% | Free | Powerful long-context document analysis and deep research, but lacks real-time social data search and image creation. | [.md](https://openaitools.app/tool/kimi-chat.md) |
| 9 | [Genspark.ai](https://openaitools.app/tool/genspark-ai) | 10,215,720 | -7.9% | Freemium, Paid, Contact for Pricing | Advanced agentic search and automated research pages, but less polished as a general daily chat assistant. | [.md](https://openaitools.app/tool/genspark-ai.md) |
| 10 | [Midjourney](https://openaitools.app/tool/midjourney) | 8,609,446 | -0.9% | Freemium | Far superior high-aesthetic image generation, but entirely lacks conversational chat, coding, and web search features. | [.md](https://openaitools.app/tool/midjourney.md) |

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Source: https://openaitools.app/compare/grok-vs-yuma

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