# Heidi vs mpilo

Heidi records 2,184,693 monthly visits with +7.9% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. mpilo records 0 monthly visits with 0% growth and Freemium, Paid, Contact for Pricing pricing.

| Metric | [Heidi](https://openaitools.app/tool/heidi) | [mpilo](https://openaitools.app/tool/mpilo) |
| :--- | :--- | :--- |
| Website URL | https://www.heidihealth.com | https://mpilo.ai |
| Categories | AI Healthcare, AI Transcription, AI Notes Generator, AI Speech-to-Text | AI Healthcare, AI Transcription, AI Notes Generator, AI Assistant |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2,184,693 | 0 |
| MoM Growth Rate | +7.9% | 0% |
| Primary Market | Canada | Global |
| Direct Visits | 1,497,462 | 0 |
| Review Score | 4.7 | 4.2 |
| Saved Count | 5 | 1 |
| Supported Platforms | Website | Website |

## Heidi

Heidi began as an AI medical scribe and has grown into a broader clinical AI partner for physicians, nurses, allied health staff, and health systems. Its core job is documentation: the app listens to the visit as it happens, writes the note, and keeps working afterwards by drafting referrals, GP letters, care plans, and patient recaps. Every fact it produces is cited back to the clinical record, and nothing is sent to a patient until the clinician has read and approved it.

Beyond note writing, Heidi covers the recurring admin around a clinic day. Morning prep reads the appointment list and briefs the clinician one line per patient in appointment order. Note insights analyse the corrections a clinician keeps making and propose word library entries, auto-edit rules, and template changes. Follow-up digest pulls out every commitment made in the room, matches them to open tasks, and groups them by documented due date. There are also modules for MDT prep, shift handover, results follow-up, and filling PDF or Word forms from the session and patient record.

The vendor says Heidi supports 175M+ patient interactions worldwide and cites its own peer-reviewed safety research on note accuracy across many languages. It is available as a web app plus desktop builds for macOS and Windows that can dictate anywhere on screen and capture telehealth audio directly from the call. Healthcare organisations should evaluate it against local privacy, HIPAA, GDPR, and regional compliance requirements.

**Pricing & Plans:** Freemium. Clinicians can get started on a free tier, and paid subscription plans plus enterprise arrangements for clinics and health systems are available with demo booking. Because healthcare pricing is often seat- or organisation-based, confirm current rates on the official pricing page.

- **Ambient visit transcription:** Listens to the consultation in real time and converts it into a structured clinical note, with an emphasis on accurate drug names and specialty terminology.
- **Automatic note refinement:** Reviews the edits a clinician makes, groups recurring corrections, and proposes word library entries, auto-edit rules, and template changes to approve.
- **Document drafting after the visit:** Writes referral letters, letters back to the GP, care plans, and patient recaps straight from the finished note.
- **Pre-clinic and handover prep:** Builds the day's list, stages meds, allergies and recent results per patient, and drafts ISBAR-style shift handovers.
- **Desktop dictation app:** macOS and Windows builds let clinicians dictate anywhere on screen and capture telehealth audio directly from the call.

**Strengths:** Clinical accuracy is backed by cited, peer-reviewed safety research; Document flow extends well beyond the visit, covering referrals, handovers, recaps, and forms; Desktop app captures telehealth audio and dictates anywhere on screen; Supports many languages for transcription, useful for multilingual clinics

**Limitations:** Pricing is not fully public and typically requires contacting sales; Full value depends on integration with the practice's EHR and templates; Clinicians must still review and approve every output, so it does not remove the review step

[Profile (Markdown)](https://openaitools.app/tool/heidi.md)

## mpilo

mpilo focuses on one of the heaviest parts of clinical work: documentation. Instead of typing or scribbling during an appointment, a clinician starts a consultation inside mpilo and the assistant listens in real time. When the visit ends, mpilo produces a structured draft that already follows a recognizable clinical format, so the doctor reviews and corrects rather than writing from scratch.

The platform leans on configurable note templates. Beyond standard SOAP formatting, mpilo offers templates tuned to general medicine, cardiology, psychiatry, dietetics and other specialties, and it can be primed with sample notes so the generated output mirrors the clinician's own phrasing and structure. This template layer is what separates a generic transcription tool from something that fits a real practice workflow.

Security and compliance are positioned as core architecture rather than an afterthought. The vendor states that transcription and note generation happen inside the browser, with no patient data stored or transmitted to external servers, and that communication with its own servers is encrypted. The company also references HIPAA and GDPR alignment. Because the app runs largely client-side, clinics are expected to manage device access and browser hygiene themselves. Pricing is straightforward: a free tier covering a limited number of consultations, a premium monthly tier with unlimited consultations and priority support, and an enterprise option with domain licensing and dedicated support.

**Pricing & Plans:** Freemium. A free tier covers a limited number of consultations (15) with no credit card required. A premium plan at roughly USD 99/month unlocks unlimited consultations and priority support. Enterprise pricing is custom and includes a domain license and dedicated 24/7 support. Billing is confirmed rather than automatic.

- **Real-time consultation listening:** Start a consultation and mpilo listens to the patient-doctor conversation live, removing the need to take notes during the visit.
- **Specialty-aware note templates:** Generate SOAP, General Medicine, Cardiology, Psychiatry, Diet and other structured note formats instead of unformatted transcripts.
- **Style and knowledge-base matching:** Feed in sample notes so the assistant mimics your phrasing, terminology and documentation habits, including multi-speaker encounters.
- **Browser-side processing:** Transcription and note generation are described as running in the user's browser, keeping patient data off external servers.
- **EHR transfer workflow:** Review and edit the generated draft, then move it into your electronic health record system without copy-pasting.

**Strengths:** Purpose-built for clinical documentation rather than general transcription; Template library spans multiple specialties, so output matches real practice formats; Browser-side processing design keeps patient data off vendor servers; Clear free tier for trying the workflow before paying

**Limitations:** Premium tier at around USD 99/month is a real cost for small practices; Client-side model shifts device security and access control to the clinic; No public information on the breadth of native EHR integrations beyond a transfer workflow

[Profile (Markdown)](https://openaitools.app/tool/mpilo.md)

## Frequently Asked Questions

### How do Heidi and mpilo compare in monthly traffic?

Heidi has 2,184,693 monthly visits, while mpilo has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Heidi has a month-over-month growth rate of +7.9%; mpilo has 0%.

### How does pricing compare?

Heidi: Freemium, Free Trial, Paid, Contact for Pricing. Freemium. Clinicians can get started on a free tier, and paid subscription plans plus enterprise arrangements for clinics and health systems are available with demo booking. Because healthcare pricing is often seat- or organisation-based, confirm current rates on the official pricing page. mpilo: Freemium, Paid, Contact for Pricing. Freemium. A free tier covers a limited number of consultations (15) with no credit card required. A premium plan at roughly USD 99/month unlocks unlimited consultations and priority support. Enterprise pricing is custom and includes a domain license and dedicated 24/7 support. Billing is confirmed rather than automatic.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Freed AI Medical Scribe](https://openaitools.app/tool/freed-ai-medical-scribe) | 1,030,047 | +8.3% | Free Trial, Paid, Contact for Pricing | AI scribe and front desk that give independent clinics their time back | [.md](https://openaitools.app/tool/freed-ai-medical-scribe.md) |
| 2 | [Carepatron](https://openaitools.app/tool/carepatron) | 932,071 | +13.7% | Freemium | All-in-one EHR and practice management with a free AI scribe | [.md](https://openaitools.app/tool/carepatron.md) |
| 3 | [Upheal](https://openaitools.app/tool/upheal-io) | 347,782 | -2.1% | Freemium, Free Trial, Contact for Pricing | Tailors its ambient transcription specifically for mental health professionals, offering deeper psychiatric documentation support. | [.md](https://openaitools.app/tool/upheal-io.md) |
| 4 | [Lyrebird Health](https://openaitools.app/tool/lyrebird-health) | 222,779 | -15.9% | Freemium, Contact for Pricing | AI medical scribe that connects to the whole patient record | [.md](https://openaitools.app/tool/lyrebird-health.md) |
| 5 | [BastionGPT](https://openaitools.app/tool/bastiongpt) | 195,136 | +3.6% | Free Trial, Paid, Contact for Pricing | HIPAA-compliant AI workspace for healthcare and behavioral health | [.md](https://openaitools.app/tool/bastiongpt.md) |
| 6 | [Scribeberry](https://openaitools.app/tool/scribeberry) | 107,930 | +6.4% | Freemium, Free Trial, Paid, Contact for Pricing | Ambient AI medical scribe that finishes charting in minutes | [.md](https://openaitools.app/tool/scribeberry.md) |
| 7 | [S10.AI](https://openaitools.app/tool/s10-ai) | 32,174 | +39.9% | Contact for Pricing | Ambient AI scribe and AI front office that write into any EHR | [.md](https://openaitools.app/tool/s10-ai.md) |
| 8 | [Sunoh.ai](https://openaitools.app/tool/sunoh-ai) | 8,426 | -30.5% | Paid | Ambient AI medical scribe that turns patient conversations into completed clinical notes | [.md](https://openaitools.app/tool/sunoh-ai.md) |
| 9 | [Astra Health AI](https://openaitools.app/tool/astra-health-ai) | 3,604 | +102.9% | Free Trial, Paid, Contact for Pricing | Multilingual AI medical scribe for clinicians | [.md](https://openaitools.app/tool/astra-health-ai.md) |
| 10 | [ClinicFrame](https://openaitools.app/tool/clinicframe) | 2,655 | +1.2% | Free Trial, Paid | Ambient AI medical scribe that drafts clinical notes in real time | [.md](https://openaitools.app/tool/clinicframe.md) |

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Source: https://openaitools.app/compare/heidi-vs-mpilo

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