
Free / Open-sourceAutomate work across thousands of apps — no code required

Heidi records 2,184,693 monthly visits with +7.9% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

AI ambient scribe and clinical AI partner for clinicians
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | heidihealth.com | salesforce.com |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 2.18M (2,184,693) | 111.91M (111,910,743) |
| MoM Traffic Delta | +160.05K (+7.9%) | +2.4M (+2.2%) |
|---|
| Primary Market & Share | 🇨🇦 Canada (38.7%) | 🇺🇸 United States (43%) |
|---|
| Direct Visits / mo | 1.5M | 60.74M |
|---|
| User Rating | 4.7 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|

AI ambient scribe and clinical AI partner for clinicians
Listens to the consultation in real time and converts it into a structured clinical note, with an emphasis on accurate drug names and specialty terminology.
Reviews the edits a clinician makes, groups recurring corrections, and proposes word library entries, auto-edit rules, and template changes to approve.
Writes referral letters, letters back to the GP, care plans, and patient recaps straight from the finished note.
Builds the day's list, stages meds, allergies and recent results per patient, and drafts ISBAR-style shift handovers.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Free / Open-sourceAutomate work across thousands of apps — no code required


SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.

SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
#3SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

Offers robust clinical note drafting and front desk assistance, matching Heidi's streamlined ambient scribing workflow.


SpecialistBundles an AI clinical scribe directly within a complete practice management and EHR suite, unlike Heidi's standalone focus.


SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistTailors its ambient transcription specifically for mental health professionals, offering deeper psychiatric documentation support.

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.

Focuses on deep EMR integration for captured patient consultations, providing structured clinical summaries similar to Heidi.

Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Offers robust clinical note drafting and front desk assistance, matching Heidi's streamlined ambient scribing workflow.
SpecialistBundles an AI clinical scribe directly within a complete practice management and EHR suite, unlike Heidi's standalone focus.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistTailors its ambient transcription specifically for mental health professionals, offering deeper psychiatric documentation support.
Focuses on deep EMR integration for captured patient consultations, providing structured clinical summaries similar to Heidi.
Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.