# InsertChat (formerly InsertChatGPT) vs Salesforce Agentforce (formerly Einstein)

InsertChat (formerly InsertChatGPT) records 0 monthly visits with 0% month-over-month growth and Freemium, Paid pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [InsertChat (formerly InsertChatGPT)](https://openaitools.app/tool/insertchatgpt) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://insertchatgpt.com | https://www.salesforce.com/agentforce/ |
| Categories | AI Chatbot, No-Code&Low-Code, AI API, AI Ad Generator | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Freemium, Paid | Freemium |
| Monthly Visits | 0 | 111,910,743 |
| MoM Growth Rate | 0% | +2.2% |
| Primary Market | Global | United States |
| Direct Visits | 0 | 60,741,009 |
| Review Score | 4.2 | 4.4 |
| Saved Count | 2 | 20 |
| Supported Platforms | Website | Website |

## InsertChat (formerly InsertChatGPT)

InsertChat positions itself as an AI front desk rather than a simple website chatbot widget. At the centre is an AI receptionist that answers phone calls at any hour using your own business knowledge, so callers get real answers about services, prices, availability and policies instead of voicemail. You can decide whether the AI fields every call, covers only nights and weekends, or steps in only when your team is already on another line.

Around that core sits a shared inbox that unifies phone calls, website chat, email, SMS and WhatsApp. The assistant replies first, captures lead details and appointment requests, and then routes anything sensitive to a human with the transcript attached. Scheduling is a first-class feature: bookings are linked to the customer record and conversation, with 72-hour and 24-hour reminders sent by text or email.

Setup follows a simple path of teaching it your business, choosing voice and tone, and connecting channels, calendars, email and CRM. Plans run from a $98 per month Pro tier up to Enterprise, with credits covering AI usage and phone numbers included per paid plan.

**Pricing & Plans:** Freemium entry via a 7-day Pro free trial (500 credits, card required). Paid tiers: Pro $98/mo, Growth $198/mo, Scale $498/mo, Enterprise from $998/mo. Annual billing costs ten months upfront. Each paid plan includes one phone number; extras are $10/mo. Usage is metered in AI credits shared across calls and written conversations.

- **24/7 AI call answering:** An AI receptionist picks up phone calls 24/7, answering from your own services, hours and prices, then leaves a full transcript and summary for your team. You can set it to answer everything, after hours only, or only missed calls, with a 5-60 second ring window for staff.
- **Five channels, one shared inbox:** Website chat, phone calls, SMS, email and WhatsApp land in a single workspace. The AI replies first and your team sees exactly which conversations need a person, with full context already attached.
- **Appointment booking and reminders:** Your assistant offers open slots, books the time the customer picks, and can reschedule or cancel later. Bookings live in the built-in calendar or sync with Google Calendar, Outlook, Calendly and Cal.com.
- **Knowledge training in 58 languages:** Add your website pages, documents and written FAQs, and InsertChat answers from that knowledge base in any of 58 supported business languages, replying in whichever language each customer uses.
- **Bring your own AI keys and integrations:** Connect your own AI provider keys, plug the assistant into CRMs and help desks with controlled approvals, turn on API access and webhooks on higher plans, and choose from ten natural voices for your receptionist.

**Strengths:** Covers phone calls plus website chat, email, SMS and WhatsApp in one shared inbox with agent handoff; Answers from your own uploaded knowledge in 58 business languages and replies in the customer's language; Native scheduling with reminders and syncing to Google Calendar, Outlook, Calendly and Cal.com; Transparent published pricing with a usage estimator and cost comparisons against human answering services

**Limitations:** Pricing is credit-based, so actual monthly cost depends on model choice, call length and tool usage rather than a flat message count; Phone numbers are limited to the US and Canada, which restricts businesses outside North America; Advanced reporting, API access and webhooks are locked behind Scale or Enterprise plans; Phone usage, extra numbers and connected services such as SMS or WhatsApp can add costs beyond the base plan

[Profile (Markdown)](https://openaitools.app/tool/insertchatgpt.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do InsertChat (formerly InsertChatGPT) and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

InsertChat (formerly InsertChatGPT) has 0 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

InsertChat (formerly InsertChatGPT) has a month-over-month growth rate of 0%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

InsertChat (formerly InsertChatGPT): Freemium, Paid. Freemium entry via a 7-day Pro free trial (500 credits, card required). Paid tiers: Pro $98/mo, Growth $198/mo, Scale $498/mo, Enterprise from $998/mo. Annual billing costs ten months upfront. Each paid plan includes one phone number; extras are $10/mo. Usage is metered in AI credits shared across calls and written conversations. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 4 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 5 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 6 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 7 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | All-in-one customer messaging for live chat, chatbots, and self-service | [.md](https://openaitools.app/tool/chaport-com.md) |
| 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top. | [.md](https://openaitools.app/tool/callbell.md) |
| 9 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 10 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |

---
Source: https://openaitools.app/compare/insertchatgpt-vs-salesforce-einstein

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)