# Lookfor vs Re:amaze

Lookfor records 6,507,057 monthly visits with +4.6% month-over-month growth and Paid (Enterprise from $2,500/month), Free Trial pricing. Re:amaze records 455,787 monthly visits with +3.6% growth and Free Trial, Paid, Contact for Pricing pricing.

| Metric | [Lookfor](https://openaitools.app/tool/lookfor) | [Re:amaze](https://openaitools.app/tool/reamaze-com) |
| :--- | :--- | :--- |
| Website URL | https://apps.shopify.com/lookfor-ai-shopping-assistant?mref=rpwayfrk | https://reamaze.com |
| Categories | AI Shopping Assistant, AI Chatbot, AI Sales Assistant, AI Customer Service | AI Customer Service, AI Chatbot, AI Assistant |
| Pricing Model | Paid (Enterprise from $2,500/month), Free Trial | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 6,507,057 | 455,787 |
| MoM Growth Rate | +4.6% | +3.6% |
| Primary Market | United States | United States |
| Direct Visits | 2,397,630 | 303,477 |
| Review Score | 4.6 | 4.5 |
| Saved Count | 0 | 2 |
| Supported Platforms | Website | Website |

## Lookfor

Lookfor is a customer experience platform designed around the Shopify ecosystem rather than generic website chat. Merchants create specialized AI agents — one for order status, one for returns, one for product discovery — and each agent draws on the store's own knowledge sources: FAQs, PDFs, and Shopify pages, plus live order data through Shopify functions. That means an agent can cancel an order or change a shipping address conversationally, not just answer questions.

Beyond deflection, Lookfor is positioned as a revenue tool. Its AI product finder and recommendation engine surface relevant products mid-conversation, while conditional cross-sell and upsell logic runs on top of the same chat window. A built-in analytics layer reports on revenue and resolution rate so teams can see where automation is actually paying for itself.

Operationally, Lookfor covers the pieces a support team needs around the AI: email agent, multi-store support, escalation rules that hand off to a human in the dashboard, ticketing, auto-assignment, and a unified inbox spanning live chat, email, and social channels. Pricing is enterprise-tiered and billed monthly or annually in USD.

**Pricing & Plans:** Lookfor is listed on the Shopify App Store with an Enterprise plan at $2,500/month or $25,000/year (about 17% savings). The plan covers conversations scaled to your volume, unlimited products, the email agent, knowledge from FAQs, PDFs and Shopify pages, the multi-agent system, and customer journey tracking. All charges are billed in USD, with recurring and usage-based charges every 30 days.

- **Unlimited AI Agents:** Build separate agents for support, sales, and operations tasks, each with its own instructions and knowledge sources.
- **Order Actions via Shopify Functions:** Let agents cancel orders, update shipping addresses, and handle other order-level tasks directly in conversation.
- **Multi-Source Knowledge Base:** Train agents on FAQs, uploaded PDFs, and your Shopify pages so answers reflect your real catalogue and policies.
- **AI Product Finder and Recommendations:** Convert browsers into buyers with targeted product recommendations and cross-sell or upsell prompts inside chat.
- **Unified Inbox with Escalation:** Bring live chat, email, and social messages into one dashboard, with rules that escalate important tickets to human staff.

**Strengths:** Purpose-built for Shopify, with native order and product data access; Create unlimited agents instead of paying per seat or per bot; In-chat actions like order cancellation and address updates go beyond FAQ answering; Strong 4.8 rating from Shopify merchants with responsive developer replies

**Limitations:** Enterprise pricing starts at $2,500/month, which puts it out of reach for small stores; Interface and documentation are English-only; Requires broad access to customer, order, and store data to work fully

[Profile (Markdown)](https://openaitools.app/tool/lookfor.md)

## Re:amaze

Re:amaze is a customer service and helpdesk platform designed for modern online businesses, especially eCommerce stores and SaaS products. Rather than juggling separate tools, teams get one shared inbox where email, live chat, social media, SMS, VoIP, and video conversations all land together. Collaborative features such as assignments, internal notes, and shared views keep everyone aligned, while macros, tags, and workflows automate the repetitive parts of support.

The platform leans heavily into AI to speed up resolution. The Re:amaze AI Agent can be trained on your business details to answer customers around the clock, and AI also drafts replies, summarizes long threads, gauges sentiment, and suggests or generates knowledge base articles. On top of that, chatbots and proactive Cues help engage visitors at the right moment, turning support conversations into sales opportunities.

Beyond chat and email, Re:amaze covers self-service and insight. A customizable FAQ center doubles as a training source for the AI agent and can be embedded or hosted on your own domain, a status page keeps customers informed during incidents, and reporting tracks conversation volume, response times, and staff performance. Native integrations with tools like Shopify, BigCommerce, Stripe, Slack, and Zapier, plus mobile apps and an SDK for custom data, make it easy to fit into an existing stack.

**Pricing & Plans:** Monthly per-user pricing: Basic $29, Pro $49, and Plus $69 per team member per month, with roughly 10% off on annual billing ($26.10 / $44.10 / $62.10). A Starter plan offers Basic features for unlimited team members at a flat $59/month, limited to 500 responded conversations monthly. A 14-day free trial includes Plus features with no credit card required, and enterprise needs can be discussed via demo.

- **Unified shared inbox:** Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
- **Re:amaze AI Agent:** A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
- **Chatbots and proactive messaging:** Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
- **Self-service FAQ and status page:** Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.
- **Automation and reporting:** Use workflows, macros, and tags to automate routine tasks, then track volume, response times, and staff performance with built-in reporting.

**Strengths:** One shared inbox across email, chat, social, SMS, VoIP, and video; Built-in AI agent plus AI drafting, summaries, and sentiment analysis; Strong eCommerce integrations and multibrand support; Transparent per-user pricing with a no-card free trial

[Profile (Markdown)](https://openaitools.app/tool/reamaze-com.md)

## Frequently Asked Questions

### How do Lookfor and Re:amaze compare in monthly traffic?

Lookfor has 6,507,057 monthly visits, while Re:amaze has 455,787. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Lookfor has a month-over-month growth rate of +4.6%; Re:amaze has +3.6%.

### How does pricing compare?

Lookfor: Paid (Enterprise from $2,500/month), Free Trial. Lookfor is listed on the Shopify App Store with an Enterprise plan at $2,500/month or $25,000/year (about 17% savings). The plan covers conversations scaled to your volume, unlimited products, the email agent, knowledge from FAQs, PDFs and Shopify pages, the multi-agent system, and customer journey tracking. All charges are billed in USD, with recurring and usage-based charges every 30 days. Re:amaze: Free Trial, Paid, Contact for Pricing. Monthly per-user pricing: Basic $29, Pro $49, and Plus $69 per team member per month, with roughly 10% off on annual billing ($26.10 / $44.10 / $62.10). A Starter plan offers Basic features for unlimited team members at a flat $59/month, limited to 500 responded conversations monthly. A 14-day free trial includes Plus features with no credit card required, and enterprise needs can be discussed via demo.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | -1.5% | Freemium | Free live chat, inbox and AI helpdesk for your website | [.md](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 3 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration. | [.md](https://openaitools.app/tool/gorgias.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | +130.1% | Freemium | All-in-one customer messaging for live chat, chatbots, and self-service | [.md](https://openaitools.app/tool/chaport-com.md) |
| 6 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 7 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Specializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 8 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth. | [.md](https://openaitools.app/tool/tidio.md) |
| 9 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 10 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | Focuses heavily on e-commerce self-service workflows and automation, though with fewer advanced custom ticketing rules. | [.md](https://openaitools.app/tool/richpanel.md) |

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Source: https://openaitools.app/compare/lookfor-vs-reamaze-com

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)