
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Miro records 30,749,206 monthly visits with +1.7% month-over-month growth and Freemium, Contact for Pricing pricing. SearchUnify records 16,659 monthly visits with -58.6% growth and Contact for Pricing pricing.
Agentic AI agents for enterprise customer support that show their sources
| Dimension / Metric | ||
|---|---|---|
| Official Domain | miro.com | searchunify.com |
| Pricing Model | Freemium, Contact for Pricing | Contact for Pricing |
| Monthly Visits | 30.75M (30,749,206) | 16.66K (16,659) |
| MoM Traffic Delta | +505.1K (+1.7%) | -23.61K (-58.6%) |
| Primary Market & Share | 🇺🇸 United States (19.4%) | 🇮🇳 India (90.4%) |
| Direct Visits / mo | 20.18M | 11.55K |
| User Rating | 4.5 | 4.4 |
| Supported Platforms | Website | Website |
An AI-powered visual workspace where teams think, plan, and build together
An infinite multiplayer board where cursors, comments, and live editing let remote and hybrid teams work in the same space simultaneously.
Docs, Tables, Slides, Kanban, and Timelines live alongside freeform drawing so a workshop can turn directly into a structured plan.
Generate diagrams, tables, and summaries, remove image backgrounds, and connect external AI assistants through the MCP server.
6,000-7,000+ templates for brainstorming, workshops, roadmapping, and process mapping give teams a running start.
Agentic AI agents for enterprise customer support that show their sources
Purpose-built agents cover the front door, the rep's desktop, and post-resolution work: L1 self-service answers, rep assistance, intelligent routing, escalation prediction, case QA auditing, and knowledge drafting.
Every answer and action retrieves from your connected knowledge and systems first and displays its citations, with configurable confidence thresholds and automatic handoff to a person when the agent cannot ground its response.
One relevance layer over knowledge bases, docs, communities, SharePoint, Jira and ticketing systems, with faceted search, governance, search tuning, and long-standing analyst recognition.
Native integrations with Salesforce, ServiceNow, Zendesk, Slack, Khoros, MadCap Flare, SharePoint and dozens more, plus MCP so agents can pull logs, open tickets, and swarm engineering channels directly.

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Conversational AI and helpdesk built for ecommerce brands

Stronger focus on structured mind mapping and flowcharting, but lacks Miro's massive template library and enterprise workshop features.
Stronger focus on structured mind mapping and flowcharting, but lacks Miro's massive template library and enterprise workshop features.
SpecialistExcels at generating technical architecture diagrams directly from code, but less suited for freeform creative brainstorming.
SpecialistExcels at generating technical architecture diagrams directly from code, but less suited for freeform creative brainstorming.

Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base

Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Similar collaborative online whiteboard experience with strong AI diagramming, but offers fewer complex enterprise integration options.
Similar collaborative online whiteboard experience with strong AI diagramming, but offers fewer complex enterprise integration options.

SpecialistFeatures a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation.
SpecialistFeatures a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation.

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context
SpecialistConverts natural language conversations directly into structured mind maps, though offering less versatile general drawing tools.
SpecialistConverts natural language conversations directly into structured mind maps, though offering less versatile general drawing tools.
Combines whiteboarding and documentation in one cloud workspace, though with a smaller ecosystem than Miro.
Combines whiteboarding and documentation in one cloud workspace, though with a smaller ecosystem than Miro.
SpecialistSpecializes in UI wireframing alongside whiteboard collaboration, but less ideal for large-scale enterprise project planning.
SpecialistSpecializes in UI wireframing alongside whiteboard collaboration, but less ideal for large-scale enterprise project planning.