
Free live chat, inbox and AI helpdesk for your website

Miro records 30,749,206 monthly visits with +1.7% month-over-month growth and Freemium, Contact for Pricing pricing. Unthread records 27,017 monthly visits with -22.2% growth and Free Trial, Paid, Contact for Pricing pricing.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | miro.com | unthread.io |
| Pricing Model | Freemium, Contact for Pricing | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 30.75M (30,749,206) | 27.02K (27,017) |
| MoM Traffic Delta |
| +505.1K (+1.7%) |
| -7.69K (-22.2%) |
| Primary Market & Share | 🇺🇸 United States (19.4%) | 🇺🇸 United States (38%) |
|---|
| Direct Visits / mo | 20.18M | 15.48K |
|---|
| User Rating | 4.5 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|
An AI-powered visual workspace where teams think, plan, and build together
An infinite multiplayer board where cursors, comments, and live editing let remote and hybrid teams work in the same space simultaneously.
Docs, Tables, Slides, Kanban, and Timelines live alongside freeform drawing so a workshop can turn directly into a structured plan.
Generate diagrams, tables, and summaries, remove image backgrounds, and connect external AI assistants through the MCP server.
6,000-7,000+ templates for brainstorming, workshops, roadmapping, and process mapping give teams a running start.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
Detect and create tickets from channel threads or private bot DMs, so requests become trackable work without asking anyone to leave their chat app.
AI combines the conversation, requester history, connected knowledge and live systems data to answer questions and take actions rather than merely routing them.
Resolved conversations are turned into new or updated documentation, so the knowledge base stays current and future questions are deflected automatically.
Trigger approvals, updates and multi-step workflows across Jira, Linear, HubSpot, Salesforce, Workday, Okta, Stripe and other connected tools, plus Zapier, Make and webhooks.

Free live chat, inbox and AI helpdesk for your website


AI-first customer service with a natively integrated AI agent
#2
Stronger focus on structured mind mapping and flowcharting, but lacks Miro's massive template library and enterprise workshop features.
#3SpecialistExcels at generating technical architecture diagrams directly from code, but less suited for freeform creative brainstorming.

AI-powered shared inbox, live chat, and helpdesk for online businesses
Similar collaborative online whiteboard experience with strong AI diagramming, but offers fewer complex enterprise integration options.

AI support agent plus helpdesk built for ecommerce brands

SpecialistFeatures a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation.
SpecialistConverts natural language conversations directly into structured mind maps, though offering less versatile general drawing tools.
Combines whiteboarding and documentation in one cloud workspace, though with a smaller ecosystem than Miro.
SpecialistSpecializes in UI wireframing alongside whiteboard collaboration, but less ideal for large-scale enterprise project planning.

AI-first help desk that resolves tickets, not just sorts them
Stronger focus on structured mind mapping and flowcharting, but lacks Miro's massive template library and enterprise workshop features.
SpecialistExcels at generating technical architecture diagrams directly from code, but less suited for freeform creative brainstorming.
AI-powered shared inbox, live chat, and helpdesk for online businesses
Similar collaborative online whiteboard experience with strong AI diagramming, but offers fewer complex enterprise integration options.
AI support agent plus helpdesk built for ecommerce brands
SpecialistFeatures a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation.
SpecialistConverts natural language conversations directly into structured mind maps, though offering less versatile general drawing tools.
Combines whiteboarding and documentation in one cloud workspace, though with a smaller ecosystem than Miro.
SpecialistSpecializes in UI wireframing alongside whiteboard collaboration, but less ideal for large-scale enterprise project planning.