# Muddy vs Salesforce Agentforce (formerly Einstein)

Muddy records 378 monthly visits with -80.9% month-over-month growth and Freemium pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Muddy](https://openaitools.app/tool/muddy) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://feelmuddy.com | https://www.salesforce.com/agentforce/ |
| Categories | AI Browsers, AI Copilot, AI Productivity Tools, AI Assistant | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 378 | 111,910,743 |
| MoM Growth Rate | -80.9% | +2.2% |
| Primary Market | United Kingdom | United States |
| Direct Visits | 146 | 60,741,009 |
| Review Score | 3.8 | 4.4 |
| Saved Count | 0 | 20 |
| Supported Platforms | Website | Website |

## Muddy

Muddy rethinks the browser as a shared surface rather than a personal one. Instead of everyone fumbling through their own tabs while coordinating in a separate chat app, teams create shared views containing the apps they use together, then treat that space as the place where work actually happens. The browser automatically renders and categorizes tabs based on what matters to you, so the workspace stays ordered without manual housekeeping.

Two features stand out. Universal commenting lets you highlight text, select part of an image, point at a video timestamp, or target an area inside a site and send a message about it, effectively putting Slack-style threads across any app on the web. Infinite rewind lets you scrub back through the history of apps, files, and conversations and jump straight back into any of them, which is useful for retracing how a decision was made. Muddy's assistant is context-aware: it reads your open tabs and learns from your conversations, so it can answer realtime questions that previously meant copy-pasting context into a separate chatbot.

Muddy runs on Mac, Windows, iOS, and Android, supports Chrome extensions since sites just run in the browser, and can import your history, passwords, and logins from your current browser. Cookies and passwords are stored locally rather than on Muddy's servers, and the company says its business model is selling collaboration and enterprise features rather than advertising. Tab hibernation keeps memory and battery use in check. The site lists no public pricing tiers, so teams should expect to contact the vendor or start with the free download.

**Pricing & Plans:** Muddy offers a free download to get started and says it monetizes through collaboration and enterprise services; no public price list is shown on the site.

- **Shared workspaces:** Build views with your favorite apps so the whole team works from the same set of tabs, files, and sites instead of scattered windows.
- **Universal commenting:** Highlight text, select image areas, point at video timestamps, or mark regions inside a site and leave a threaded comment right there.
- **Infinite rewind:** Scrub backward through the history of apps, files, and conversations, then jump back into any moment and keep working in the app.
- **Context-aware AI assistant:** The assistant reads your open tabs and learns from team conversations, so it can answer questions only a coworker could previously handle.
- **Multiplayer presence:** See what each teammate is working on across projects and join them inside the relevant app or conversation with one click.

**Strengths:** Turns browsing into genuine collaboration rather than parallel solo work; Universal commenting works across virtually any site or app, including video and images; Rewind and a context-aware assistant preserve team memory that normal browsers lose; Runs on Mac, Windows, iOS, and Android and supports existing Chrome extensions

**Limitations:** No public pricing page, so costs require contacting the team; Best value depends on teammates adopting it together, which is a real change-management effort; A browser as the primary collaboration layer may clash with security policies in regulated companies

[Profile (Markdown)](https://openaitools.app/tool/muddy.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Muddy and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Muddy has 378 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Muddy has a month-over-month growth rate of -80.9%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Muddy: Freemium. Muddy offers a free download to get started and says it monetizes through collaboration and enterprise services; no public price list is shown on the site. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 5 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 6 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 7 | [Dia Browser](https://openaitools.app/tool/dia-browser) | 1,254,172 | +108.4% | Free | The AI browser that reads between your tabs | [.md](https://openaitools.app/tool/dia-browser.md) |
| 8 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 9 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |
| 10 | [Relevance AI](https://openaitools.app/tool/relevance-ai) | 192,083 | -15.5% | Free Trial, Contact for Pricing | Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security. | [.md](https://openaitools.app/tool/relevance-ai.md) |

---
Source: https://openaitools.app/compare/muddy-vs-salesforce-einstein

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)