# Nelly vs Salesforce Agentforce (formerly Einstein)

Nelly records 1,641 monthly visits with -48.7% month-over-month growth and Free, Paid pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Nelly](https://openaitools.app/tool/nelly) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://nelly.is | https://www.salesforce.com/agentforce/ |
| Categories | AI Agent, No-Code&Low-Code, AI Assistant | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Free, Paid | Freemium |
| Monthly Visits | 1,641 | 111,910,743 |
| MoM Growth Rate | -48.7% | +2.2% |
| Primary Market | Germany | United States |
| Direct Visits | 655 | 60,741,009 |
| Review Score | 4.2 | 4.4 |
| Saved Count | 0 | 20 |
| Supported Platforms | Website | Website |

## Nelly

Nelly is built around the idea that a small team of specialised agents beats one general assistant. Inside Nelly Studio you describe what an agent should do using headings, lists and plain sentences - no code and no special syntax. You attach toolkits such as a browser or a database so agents can actually act, then test and refine their behaviour conversationally until they match your intent. Complex goals can be broken down into tasks delegated to sub-agents, effectively building a coordinated team.

Nelly Chat is where those agents go to work. You hold natural, contextual conversations with them in organised threads, group agents into departments with drag-and-drop, and inspect an activity view that shows which tools were used, browser screenshots and each step of progress. On the technical side, agents and their data run locally on your machine while the reasoning model runs in the cloud; Nelly says it transmits only conversation history and context to the LLM provider and does not store it.

Paid subscribers can connect their own model providers, including Anthropic, OpenAI, OpenRouter and LM Studio, for more control and privacy. Nelly currently uses Anthropic's Claude Sonnet 4 as its default model, supports Windows, macOS and Linux, and has an MCP server integration and a marketplace for sharing and monetising agents marked as coming soon.

**Pricing & Plans:** Nelly offers a free tier to start and paid subscription plans that unlock features such as connecting your own LLM providers. Pricing details are published on the site's pricing page.

- **Studio natural-language agent builder:** Create custom agents by describing their job in plain language with headings and lists; no coding or special syntax required.
- **Toolkits and sub-agents:** Give agents browser and database tools, and split complex work into specialised sub-agents to form a coordinated team.
- **Nelly Chat with threads and departments:** Hold natural conversations in organised threads, group agents into departments by drag-and-drop, and review detailed activity logs with browser screenshots.
- **Local-first data with cloud LLMs:** Agents and their data stay on your computer while only conversation context is sent to the model provider and not stored by Nelly.
- **Bring your own model provider:** Paid plans connect Anthropic, OpenAI, OpenRouter and LM Studio models for extra control and privacy, with MCP server support coming soon.

**Strengths:** Genuinely no-code: agents are defined in plain natural language; Local-first storage of agents and data with optional bring-your-own LLM provider; Supports browser and database toolkits plus sub-agent delegation; Available on Windows, macOS and Linux

**Limitations:** Marketplace and MCP server integrations are still marked as coming soon; Custom LLM providers require a paid subscription; Running agents locally means you manage the desktop app on your own machine

[Profile (Markdown)](https://openaitools.app/tool/nelly.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Nelly and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Nelly has 1,641 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Nelly has a month-over-month growth rate of -48.7%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Nelly: Free, Paid. Nelly offers a free tier to start and paid subscription plans that unlock features such as connecting your own LLM providers. Pricing details are published on the site's pricing page. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Notion](https://openaitools.app/tool/t) | 173,441,670 | +0.1% | Freemium | The AI workspace where teams and agents get work done together | [.md](https://openaitools.app/tool/t.md) |
| 2 | [Google Antigravity](https://openaitools.app/tool/google-antigravity) | 16,054,109 | +8.1% | Freemium | Google's agent-first development platform for building and shipping software with AI agents | [.md](https://openaitools.app/tool/google-antigravity.md) |
| 3 | [Base44](https://openaitools.app/tool/base44) | 14,039,232 | +0.5% | Freemium, Paid, Contact for Pricing | Build working apps, websites, and AI agents by describing them | [.md](https://openaitools.app/tool/base44.md) |
| 4 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 5 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 6 | [Hermes-Agent](https://openaitools.app/tool/hermes-agent-1) | 3,638,741 | -5.4% | Freemium | A free, open-source personal AI agent that learns your projects and works across every messaging app. | [.md](https://openaitools.app/tool/hermes-agent-1.md) |
| 7 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 8 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 9 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 10 | [KaneAI](https://openaitools.app/tool/kaneai) | 901,340 | +13.2% | Freemium, Paid, Contact for Pricing | GenAI-native end-to-end QA agent that plans, writes and heals tests in plain language | [.md](https://openaitools.app/tool/kaneai.md) |

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Source: https://openaitools.app/compare/nelly-vs-salesforce-einstein

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