# Quo (formerly OpenPhone) vs Ringly.io

Quo (formerly OpenPhone) records 138,564 monthly visits with -9.2% month-over-month growth and Free Trial, Paid pricing. Ringly.io records 84,636 monthly visits with -1.7% growth and Paid pricing.

| Metric | [Quo (formerly OpenPhone)](https://openaitools.app/tool/openphone) | [Ringly.io](https://openaitools.app/tool/ringly-io) |
| :--- | :--- | :--- |
| Website URL | https://www.openphone.com | https://www.ringly.io |
| Categories | AI Customer Service, AI Agent, AI Call Center, AI Assistant | AI Agent, AI Customer Service, AI Call Center |
| Pricing Model | Free Trial, Paid | Paid |
| Monthly Visits | 138,564 | 84,636 |
| MoM Growth Rate | -9.2% | -1.7% |
| Primary Market | United States | United States |
| Direct Visits | 86,949 | 19,756 |
| Review Score | 4.7 | 4.3 |
| Saved Count | 2 | 1 |
| Supported Platforms | Website | Website |

## Quo (formerly OpenPhone)

OpenPhone has rebranded to Quo, and the website now redirects to quo.com, but the product is the same collaborative business phone system it always was — now positioned more explicitly around the idea that people and AI agents share the same phone line. Teams get one or more business numbers, shared inboxes for calls and texts, and a mobile and desktop app that keeps everyone aligned on who talked to which customer.

The AI layer is the main thing that has changed. Sona, Quo's AI agent, answers calls when your team cannot, captures the details, and hands the conversation back to a human when it matters. Recorded calls come back transcribed and summarized so nobody has to take notes, and there is a public MCP server plus an API so your own agent can read the data and act on it. One-click connectors for Claude and ChatGPT let those assistants work with your call and text history.

Operationally, Quo covers the standard business phone toolkit: shared numbers, call routing and phone menus, voicemail with transcription, SMS and MMS messaging, analytics and oversight, and integrations with the CRM and help-desk tools teams already use — HubSpot, Salesforce, Zapier, Slack, Clio, Jobber and many more. The company says it powers conversations for more than 90,000 businesses, and porting an existing number over is a supported, guided process.

**Pricing & Plans:** Free trial available with paid per-user plans; enterprise and volume pricing on request — see the pricing page for current tiers and number costs.

- **Shared numbers and team inboxes:** Give a whole team one business number with shared access to calls, voicemails and text threads, so nobody double-answers a customer.
- **Sona, the AI phone agent:** An AI agent answers incoming calls when the team is unavailable, collects the key details, and routes the conversation to a human when needed.
- **Transcription and call summaries:** Recorded calls are transcribed and summarized automatically, removing manual note-taking and making follow-up easier.
- **AI tool connectors and an MCP server:** Connect Claude, ChatGPT or your own agent to call and message data through one-click integrations, a public MCP server and an API.
- **Deep CRM and workflow integrations:** Sync conversations with HubSpot, Salesforce, Pipedrive, Zoho, Slack, Zapier and industry tools like Clio, Jobber and Housecall Pro.

**Strengths:** Calls, texts and voicemail in one shared workspace instead of fragmented personal phones; AI answering covers after-hours and overflow without hiring more staff; Automatic transcription and summaries remove manual call notes; Very broad integration and API coverage, including MCP for AI assistants

**Limitations:** Costs scale per user, so larger teams should model the total spend; The AI agent is a supplement to human coverage, not a full contact-centre replacement; Some advanced routing and analytics features require higher-tier plans

[Profile (Markdown)](https://openaitools.app/tool/openphone.md)

## Ringly.io

Ringly focuses on the phone channel for Shopify stores, where repetitive calls about order status, returns and product questions consume support capacity and go unanswered after hours. It deploys an AI phone agent named Seth on your existing phone line, either by forwarding your current number or using the number that comes with your Ringly account.

Seth is trained on your store's catalog, website and policies, and connects to Shopify plus your help desk, returns, shipping and subscription apps. On a call he can identify the caller, look up their order and shipment status, explain your return window, start a return or exchange, cancel or change an order, quote product details, and even build an order and send the caller a Shopify checkout link. When a caller asks for a person, Seth transfers the call live to your team with a briefing first, or creates a ticket or email.

Setup is designed to take under an hour, and an AI manager called Coach lets non-technical staff fix bad calls, teach new skills and connect tools by describing what they want. Ringly reports customer results including 88% of calls handled without a human at one merchant and several thousand calls answered per quarter at another. Pricing is per conversation with a monthly minimum, plus a 65% resolution guarantee.

**Pricing & Plans:** Paid with a free trial. $99 per month covers the first 50 phone conversations, then $1.99 per conversation; spam, hang-ups and callers who only want a human are free. A 65% resolution guarantee applies, with a 30-day money-back guarantee, and custom plans are available above 1,000 calls per month.

- **24/7 AI call answering:** Seth answers every call immediately, day or night, so customers never sit on hold and after-hours or peak-time calls are not missed.
- **Shopify-aware actions:** Seth recognizes the caller's number, pulls up their orders and past conversations, checks live shipping status, starts returns and exchanges in Shopify, and can take new orders by sending a checkout link.
- **Policy-grounded answers and human handoff:** Seth answers only from your catalog, website and policies, and escalates to your team with a live transfer, ticket or email when a call needs a human.
- **Coach AI manager:** Coach, Seth's AI manager, lets you fix a call, teach a new skill or connect an integration by simply explaining what you want, with no developer needed.
- **Call analytics and ROI:** Review call history, read summaries, and track resolution rate, call topics, customer experience, sales and ROI on the analytics page.

**Strengths:** Answers every call immediately, including nights, weekends and peak periods; Per-conversation pricing with a published 65% resolution guarantee; Acts inside Shopify, not just talking: order lookup, returns, exchanges, new orders; Grounded in your own policies and catalog, with live handoff to humans

**Limitations:** Optimized for Shopify and e-commerce support, less suited to non-retail call flows; Per-conversation pricing can scale quickly at high call volumes; Requires sharing policies and tool access for Seth to act correctly; Phone forwarding or porting a number is needed to go live

[Profile (Markdown)](https://openaitools.app/tool/ringly-io.md)

## Frequently Asked Questions

### How do Quo (formerly OpenPhone) and Ringly.io compare in monthly traffic?

Quo (formerly OpenPhone) has 138,564 monthly visits, while Ringly.io has 84,636. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Quo (formerly OpenPhone) has a month-over-month growth rate of -9.2%; Ringly.io has -1.7%.

### How does pricing compare?

Quo (formerly OpenPhone): Free Trial, Paid. Free trial available with paid per-user plans; enterprise and volume pricing on request — see the pricing page for current tiers and number costs. Ringly.io: Paid. Paid with a free trial. $99 per month covers the first 50 phone conversations, then $1.99 per conversation; spam, hang-ups and callers who only want a human are free. A 65% resolution guarantee applies, with a 30-day money-back guarantee, and custom plans are available above 1,000 calls per month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 2 | [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | +10.7% | Paid | The AI platform for customer experience and business communications | [.md](https://openaitools.app/tool/dialpad.md) |
| 3 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Conversational AI and helpdesk built for ecommerce brands | [.md](https://openaitools.app/tool/gorgias.md) |
| 4 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 5 | [PolyAI](https://openaitools.app/tool/poly-ai-ai) | 319,894 | +24.3% | Contact for Pricing | Enterprise voice AI that resolves customer conversations | [.md](https://openaitools.app/tool/poly-ai-ai.md) |
| 6 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Focuses heavily on voice analytics and call scoring, but offers less casual everyday team messaging flexibility. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 7 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Provides virtual numbers and VoIP calling worldwide, but lacks the polished, modern team messaging interface. | [.md](https://openaitools.app/tool/callhippo.md) |
| 8 | [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | +7.4% | Paid, Contact for Pricing | Enterprise voice AI agents that handle your most regulated phone calls | [.md](https://openaitools.app/tool/bland-ai.md) |
| 9 | [Smith.ai](https://openaitools.app/tool/smith-ai) | 151,975 | -3.4% | Free Trial, Paid | Combines live human receptionists with AI call handling, but is tailored more toward receptionist services than team calling. | [.md](https://openaitools.app/tool/smith-ai.md) |
| 10 | [DigitalGenius](https://openaitools.app/tool/digitalgenius) | 59,266 | +11.8% | Contact for Pricing | The ecommerce AI agent that resolves customer problems end to end | [.md](https://openaitools.app/tool/digitalgenius.md) |

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Source: https://openaitools.app/compare/openphone-vs-ringly-io

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